I'd suggest you try keeping the engine revs above 1,500. The 1.9 is a bit of an agicultural engine, and at the low revs you are using it is vibrating a fair bit.
Not enough power to propel the vehicle (my favourite) lol
I actually agree with your dealer. Your engine isn't designed to do any work until the turbo starts to boost properly, and it won't do that until about 1,600 rpm. Less revs than that and the whole system isn't working properly.
My 2.0 TFSI "grumbles" if I try to take off up a hill with less than 1,500 rpm (particularly when the engine is cold), but if I increase the revs a bit everything smooths out.
2017 MY18 Golf R 7.5 Wolfsburg wagon (boring white) delivered 21 Sep 2017, 2008 Octavia vRS wagon 2.0 TFSI 6M (bright yellow), 2006 T5 Transporter van 2.5 TDI 6M (gone but not forgotten).
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