I'm hearing you GHW,apart from venting about what happened to me at less than a week and half from delivery, I was just gobsmacked at the total lack of customer service and the expectation from the dealership that I should be happy that my car is now coming in May instead of March.
I guess my expectations of VW customer service and satisfaction were possibly a tad unrealistic, I don't know? I'm sure for every experience like mine is the exact opposite where customers have had their expectations met and even exceeded by VW.
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