At my scheduled 15,000 k sevice I was informed by the Service Centre at Newcastle Audi that the vehicle was missing a major part! - the aluminium undertray.

They suggested I contact the Dealer who sold the vehicle, Southern Classic Cars about the problem.

After 2 weeks of persistent calling, SCC eventually supplied the part to Newcastle who fitted it in 30 mins while I waited.

No explanation as to why it was missing from SCC but Newcastle Audi were brilliant.