Polo GTI High Oil Usage - Discussion Thread

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Originally Posted by brad

And you believe everything the dealer tells you?

I am not denying the engines come with a factory fill of 504/507. I know mine did as it was set up for LongLife Service with variable time/distance & the spec sheet says it was set up that way.

The question was "can I use 502" & the answer is yes. I'm not sure what the difficulty in accepting this is.





I didn't say there was an issue with using the higher spec oil.
The question was "can I use 502"and the answer is "yes you can".









In saying that its up to individual owners to decide what they want to do and should go to the horses mouth so to speak for technical answers. All replies on here are merely opinions. (including mine)


How many oils would you expect them to carry?

Again, 504/507 makes stock control simpler. 1 oil for many models.

nowhere have I said don't use 504.00. I've said you can use 502 without issue if you want to save a few dollars.

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No I don't believe everything I am told

I prefer to use the same oil all the time and not swap between brands or different ratings.

I would expect they would offer 502/505 as well for those who want it for their petrol engines as per the comment about UK owners being upset that they are not given the option.

Customer service if nothing else ( Sorry forgot it is a VW Dealer we are talking about) Smacks myself

We accept that 502 can be used and never said it couldn't. It is however not probably a good idea to mix it with 504/507.

It would be better if it was offered as an option at a dealer service for those who haven't run out of patience with them.

Saves time having to go and buy it yourself and then upset the Stealer like the one that wanted to charge me $118 for the oil they sell in parts dept for $93.

Cant cost $25 to carry it through a doorway can it.

Maybe it can but then you can buy Penrite Enviro + for $69 on a good day and save $49.

End of rant over what was a fairly simple question where the answer could have been Yes you can but don't mix it.

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Originally Posted by kevinctr

504 has better HTHS of 3.5 for a 5w30 oil.

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I am aware of this - that wasn't the question

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Originally Posted by Hillbilly

End of rant over what was a fairly simple question where the answer could have been Yes you can but don't mix it.

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Mixing isn't an issue either. It's not coolant or brake fluid.

Judging from the replies in this thread, it would appear that the owners manual a bit tricky to interpret.


Vehicles on the Time & Distance service regime (applies to all Australian delivered passenger vehicles):

- Fixed service intervals of 15 000 km or 12 months (QI4 or QG0/QG2/QG3).
- Applies to all vehicles in all markets other than those on the LL service regime.
- Use of engine oils approved to VW standard 501.01, 502.00, 505.00 or 505.01 (as required) is mandatory.
- Vehicles may also use engine oils approved to VW standard 504.00 or 507.00 if desired, fuel quality permitting.
- Exception: TDI engines fitted with a diesel particulate filter (DPF) must use 507.00, irrespective of service regime.


Vehicles on the LongLife service regime (does not apply in Australia):

- Variable service intervals of between 15 000 km to 30 000 km or 12 months to 24 months (QI6 or QG1).
- Approved for certain markets only: to date, Europe (excluding some countries, such as Russia), UK and Japan.
- Use of engine oils approved to VW oil standard 504.00/507.00 (often marketed as "LongLife III" oils) is mandatory.
- If the engine is topped up with more than 500 mL using any other oil, vehicle is considered to have reverted to T&D service regime.
- Vehicles can be switched to the T&D service regime by the dealer at the owner's request.


Other notes:

- Volkswagen does not recommend a specific viscosity grade, which can be mixed without issue.
- Engine oils approved to different VW standards can be mixed without issue, noting the above limitations.
- Some markets, predominantly developing nations, have reduced service intervals of 10 000 km (QI3), 7 500 km (QI2) or 5 000 km (QI1).
- Vehicles sold in some markets (e.g. China) are not permitted to use 504/507 oil due to fuel quality concerns.
- Vehicles with TDI engines sold in markets without ultra low sulphur diesel (ULSD) are not fitted with a DPF (requires 505.01 instead).

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Originally Posted by kevinctr

504 has better HTHS of 3.5 for a 5w30 oil.

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The following VW oil standards require a HTHS value of 3.5 or higher: 501.01, 502.00, 503.01, 504.00, 505.00, 505.01 and 507.00

The following VW oil standards require a HTHS value of between 2.9 and 3.4: 503.00, 506.00, 506.01

Kind of unamused by my dealer and VWA... if only we had a $ for every time we heard that. Did 2nd oil consumption test after pipes were redone and the dealer wrote the mileage down wrong so decided Id done 1400kms not 1050 like I knew. They still decided that my oil consumption was poor and it was escalated to VWA, who decided I needed to reject my claim as I hadn't done over 10,000kms. It was at just over 8000. Apparently they reckon I am borderline (0.75L used) and cars over 10k kms use less oil as they are bedded in better. My dealer now isnt bothering to call me back since I keep telling them they made a mistake with the kms and should be admitting that to VWA and pushing to get the engine fixed.

Anyone else hear of this?

PS> Bear in mind that with the first consumption test that I never completed it, the car needed oil top up at 600kms! I had just over 6000kms on it then.

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Originally Posted by skoobysGTI

Cheers mate! This is great to know.

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Originally Posted by Zakarados

After my engine rebuild, everything seems fine. I just had my first service done, and the oil hasn't dropped since (only driven 1000km). I was burning 1L/1000km before the rebuild. Not sure if people have has rebuilds and still have heavy oil usage.

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After my engine rebuild, my car is still losing way too much oil!! They have now gone back to square one and replaced an engine breather hose yet again!! This is absolutely crazy!!

According to my dealer, they did a complete base engine replacement which includes modified pistons etc - is this just as good as getting a complete engine replacement? Is this something they should be doing next??

I'm just lost as what to do now..this car is really beginning to p*ss me off!!!

Demand a replacement vehicle or a refund of your money as they are obviously incapable of fixing the issue.

mate of mine got a replacement vehicle from Volvo because the delership was unable to fix driveline issues (they made them worse). The replacement vehicle was exchanged for a refund 4 weeks later because it had faults as well.

Time to put the angry eyes on.

haha I totally agree with ya.

But just spoke to my dealer again and they say that the newly built engine will require a run in process again for it to be bedded in properly (just like a brand new engine) which makes sense.

So hopefully after 5,000 more kms the high oil comsumption problem is gone once and for all!

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Originally Posted by skoobysGTI

haha I totally agree with ya.

But just spoke to my dealer again and they say that the newly built engine will require a run in process again for it to be bedded in properly (just like a brand new engine) which makes sense.

So hopefully after 5,000 more kms the high oil comsumption problem is gone once and for all!

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So did they give you any specific running-in instructions?

I'll be getting my engine rebuilt by the end of this month so I'll kick you posted on how that goes. So did they give you a completely new engine or just basically changed certain parts of the engine ?

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Originally Posted by skoobysGTI

haha I totally agree with ya.

But just spoke to my dealer again and they say that the newly built engine will require a run in process again for it to be bedded in properly (just like a brand new engine) which makes sense.

So hopefully after 5,000 more kms the high oil comsumption problem is gone once and for all!

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