Quote Originally Posted by coastie View Post
So I gather from this response you work at VW. This problem has been on their records for nearly 6 months and there has been no official response from VW. Not even an update. There are far more cars in Australia than two doing this at the moment. Many have complained to VW Tech, their dealership and have mostly received the same evasive response, it's a feature of this vehicle or a known occurrence.

When the noise occurs it indicates slippage between the friction materials on the clutch. This indicates increased wear thus leading onto a component wearing out early. None of this has been addressed by any correspondence I have received from VW.

This is the issue that needs to be addressed, not just a wait and see if the noise goes away or the customer gets sick of waiting.

Please enlighten your VW employers so that we don't continually get the poor responses of a generic I don't know. Rant over.
If previous experiences are anything to go by, nobody outside of VW in Germany will have any idea where they're at with this situation. I personally, am confident there is a fix on the way, which will hopefully address the noise, and any premature component wear.