how much for your first service/15k?

[Frankenstrat]

Thanks Hazamatic, I didn't want to put the Dealer Principal at VW Wangarra off-side, it's simply a matter of logistics.

[logger]

Can someone tell what the 15k/1yr service actaully involves?

Obviously Oil change/Filter and fluid levels.
Check for Fault for codes and clear them if applicable. I have None..
Check for any service campaign. None due - as I just had one done.
Quick once over to make sure lights work, tyres aren't flat?

Kaching -$300 - $400 seems a steep if thats all that is done. What am I missing?
OTOH S'Pose its the price one pays to keep the warranty intact.

[REXman]

Can someone tell what the 15k/1yr service actaully involves?

Obviously Oil change/Filter and fluid levels.
Check for Fault for codes and clear them if applicable. I have None..
Check for any service campaign. None due - as I just had one done.
Quick once over to make sure lights work, tyres aren't flat?

Kaching -$300 - $400 seems a steep if thats all that is done. What am I missing?
OTOH S'Pose its the price one pays to keep the warranty intact.

Warranty is not affected If you get the car serviced anywhere thats legitimate (authorised service centre). So a reputable local mechanic is fine for the oil changes etc.

For me buying the car at Parra, and living on the Lower N.S, It will be hard to get out to Parra for every service. I'm pro dealer service tbh, I serviced my previous Subaru's at my Subaru dealer for nearly 9 years (different cars) and had a great relationship with them.

But they were in Atarmon and it was close to convenient.

But for instance my GF bought a Mazda 3 MPS, and the dealer has offered her extended warranty for an extra 3 years and free Map updates If she services with them.

Depends.

[Coaster]

I take my car to a local, experienced mechanic. Last service cost me $115.

$300+ is such a laugh!

[Maverick]

Warranty is not affected If you get the car serviced anywhere thats legitimate (authorised service centre). So a reputable local mechanic is fine for the oil changes etc.

Depends, there is no oil change service as such but a long checklist of areas to be checked. If the local mechanic misses areas and they prove to be a problem down the track you will find a warranty claim will be denied or looked at with greater scrutiny. Also need to ensure the correct oil is being used as this is another area where VW are very specific. If the car is serviced at a VW dealer this is noted on the cars history and other dealers can see that it was performed as per VW's requirements if warranty work is required.

A VW specialist may be ok but I wouldn't be taking it to any local mechanic as they won't have the skills or knowledge required to perform the service correctly.

But for instance my GF bought a Mazda 3 MPS, and the dealer has offered her extended warranty for an extra 3 years and free Map updates If she services with them.

Those extended warranties are worth nothing and cost the dealer under $100 to buy, most people can never claim on them because of the terms and conditions that guarantee you will have the warranty invalidated when you try to make a claim.

Also take a look at the limits and the exclusions, even if you did manage to keep the warranty valid the claim limits are tiny. The warranty is a con to get you to go back for servicing and not worth the paper they're written on.

[Maverick]

I take my car to a local, experienced mechanic. Last service cost me $115.

$300+ is such a laugh!

I'd love to know how he was able to do all the work required to maintain warranty (A4 checklist), use decent oil that meets VW specifications, change the filter and so on for $115.

[logger]

Only speculating here. The genuine VW service and any inspections that it includes may be reflected on the VAGs database for the individual vehicle. You know the one that is tied to your VIN and details vehicle specific information. VAGs version of the Erwin stuff we can pay to access. This would no doubt be of use for warranty claims that may transpire. Does anyone know if this is the case?
So could I hypothetically walk into a VW service center armed with the VIN of a car I was interested in buying and could they access a service history for it? S'Pose this could be a double edged sword.

[Maverick]

Only speculating here. The genuine VW service and any inspections that it includes may be reflected on the VAGs database for the individual vehicle. You know the one that is tied to your VIN and details vehicle specific information. VAGs version of the Erwin stuff we can pay to access. This would no doubt be of use for warranty claims that may transpire. Does anyone know if this is the case?
So could I hypothetically walk into a VW service center armed with the VIN of a car I was interested in buying and could they access a service history for it? S'Pose this could be a double edged sword.

As I mentioned above service data is available to other dealers and volkswagen.

[davewave]

I've got my 15k service next week (although I've done 19k) and the reason??? $415 service at vw

[logger]

One thing to remember... when you take it in tell them to service it by the book schedule.
Dealers have a sneaky reputation for overservicing vehicles.

As far as I can see in the 15K km service the only major items are engine oil and filter.

Your not wrong.

$13 Engine oil system flush
$13 Fuel system treatment
$ 2 Washer solution sachet
$35 Rotate and balance tyres
$63 Total

I can understand some merit in doing these things, but would prefer if they asked upfront if I wanted to pay to have these "nice to have" things done. Instead of doing them as a matter of course and charging me for them. On questioning if it was required by VW as part of the service, NO, but we do it anyway !