So I got an email today saying Northshore Auto Group is closing.
They are moving to Hunter Holden in Ryde (good for me) but I don't think ill trust them with my car.
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So I got an email today saying Northshore Auto Group is closing.
They are moving to Hunter Holden in Ryde (good for me) but I don't think ill trust them with my car.
Its hard to build up a brand when it bounces from dealer to dealer and then the new dealer just use the cars as a space filler in their used car section.
I think its about time some of these small imports take a bit more control over the future of their brands instead of leaving it in the hands of some knowledge poor dealer.
I received the same email but the Skoda sales franchise is not relocating. It seems the whole Northshore Auto Group is closing and only the Mitsubishi franchise is relocating to Ryde, taken over my Hunter Holden. The other franchises held of Skoda, Kia, Great Wall and Ssangyong appear to be terminated. They will continue to service these other makes at Ryde but like you I will look elsewhere.
Until Skoda reach a critical mass of sales they will continue to be involved in the revolving door of dealerships syndrome.
The problem is that its a chicken and egg situation and at the moment Joe and Jane public will feel nervous about buying a car brand that is here one day and over there a month later.
It might well be time for Skoda to establish marquee dealerships in Melbourne and Sydney at least that are factory backed, large with good stock, knowledgable about the product and have acceptable (read very good) service departments. Use the dealerships to build the sales volumes brand awareness and customer confidence then leverage independent dealerships off those.
Very good point, I agree.Quote:
Originally Posted by K1W1
the sucky thing is my dealer extended warranty for 3 years beyond the factory warranty is now not worth the paper its written on
If the legal entity that is the dealership still exists it may be. I would not be charging off to a lawyer I had to pay but if I knew anybody who was in that area I maybe asking for a little general advice.Quote:
Originally Posted by zei20t
I didn't mention lawyers.
but you have a good point, not that ill be servicing it there anyway, thus voiding the conditions of the 'extended warranty'. I already have 5 year factory warranty so I may never need it if I replace it with a new Octavia when this one runs out of warranty
Who actually bought Skodas from North Shore though? I've heard nothing but bad things about them and only went there to look at the Yeti when it first came out. Hunter Holden at Ryde have a similarly bad rep.
I never said that you did. What I said is that I would not be going to a lawyer that had to be paid for. In other words do some basic research but don't spend money on doing it.Quote:
Originally Posted by zei20t
I did, and had a good experience with the purchase. Other people haven't.Quote:
Originally Posted by Jake02
Yeah heard nothing good about Hunter Holden either. Its a shame I don't have a skoda dealer close to my house or work.
Got it :)Quote:
Originally Posted by K1W1
I bought a run out Roomster from Northshore and the whole sales experience was good.Quote:
Originally Posted by zei20t
But I then made the mistake of giving them my Octavia to service. :facepalm:
I did too and have no complaints about the sales staff. There is now only one Skoda dealer north of the harbour in Sydney - Alto at Pennant HillsQuote:
Originally Posted by Jake02
I wouldn't be at all surprised if they shut up shop soon as well - they don't seem to move a lot of stock out of their yard (which I pass every day on the way home from work) and their service prices are probably better suited to the Audi dealership next door!Quote:
Originally Posted by Bob51
You could call Trivett at Parramatta north of the harbour...
This is a little late but when I was watching used Superb's going through the auctions about 18 months ago most were going to Northshore and occasionally a Holden dealer called Hunter Holden. I thought this a bit odd but after doing a bit more research I found both were owned by the same guy. If this was the case you would think there would be no problem with the extended warranty but I could be wrong.
Hunter Holden is not authorised by Skoda to do warranty work. They can service you car but if you want any work done under warranty I understand you have to go to an authorised Skoda service centre,Quote:
Originally Posted by Ausdat1969
they are under the impression that they can do warranty work as its the same dealer principal.
no biggie for me, id never take a car I don't like to be serviced there