Hey guys, I'm new to here but figured I'd give it a shot.
So I've just bought a brand new 81TSI Comfortline Polo. I've done about 1700kms already and since the first week I've had the car, first and reverse gears crunch REALLY badly. If I'm stopped at the lights in neutral and pop it into first, as soon as I go it crunches and I have to take it out of gear and put it back in again.
With reverse I can feel when it's not engaged and usually have to let the clutch go a bit and it'll slide in at a certain point.
I've had my 1000km service and brought this issue up with the dealer and they got back to me saying that it was completely fine and quite common in front wheel drive cars. They also said it would pretty much fix itself when the car breaks in a bit more, when IMO it's just getting worse.

Does anyone have any suggestions about what could possibly done? Or has anyone else had this experience? Would love to know...