I must say, when APR agent in Melbourne's east tuned mine around 7 years ago, I wasn't overwhelmed with confidence... The business owner/tuner was away & the mechanic who loaded the file gave me the impression he was computer-illiterate. He was on the phone to his boss twice & I overheard him saying things like 'nah that didn't work' & 'what do I do next'?
It all worked out in the end, I just remember being rather dubious at the time...
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