Having only come to VW in the last few years, I find some of their decisions perplexing. Surely the minimum would be about 10 years of support after the last car sold with a particular system, as that would be the reasonable life of a car. But to demonstrate real customer support, life time updates until it is assessed that there are less than a small number still in existence. I await confirmed advice, but there must be some way to appeal to their better judgment?