Are VW dealers serious about sales?

[VW Convert]

+1, we bought our Passat 2+ years ago from Hornsby (McCarrols) & we got great service. Their after sales/follow-up service is pretty good as well.

They were one of the dealers that did not respond to my e-mail. I intend to let them (as well as the others) know why they did not get my business.

Cheers

George

[Preen59]

Macca ol mate, this is as embarassing for you as the "plug" episode....

Did you somehow miss all the references to topless driving in this thread?

How many convertables do VW do then hmm?

Sharp as a tack!

HAHAHAAHHAHAHAHAHAHAHAHAHA!

Hahaha i thought every had forgotten about that!!

It could always be the IS250C?? but crap.. I didn't even pick up on the fact it was a VW..

Gees dude.. I think you need to change your forum name to lightning!

[ipy]

They were one of the dealers that did not respond to my e-mail. I intend to let them (as well as the others) know why they did not get my business.

Cheers

George

Perhaps they are not e-mail savvy like some . Sorry to hear of your experience with them. I recently sent the Passat back for a paint protection touch-up & was provided a courtesy VW for the day. A week? later, I received a call from them making sure the service provided then was satisfactory. BTW, this is my only VW purchase from them.

About 3 months ago, I brought a friend to McCarrols who wanted to test drive the Jetta/Tiguan & there were no issues. In fact, we were there quite late on a Saturday afternoon ie: just before closing but we were still allowed to test drive the car on our own. The friend also wanted to test drive a Jetta but the model he was after was not available but was told to return another time/day when the model becomes available.

I gather some of the services provided by dealers may not always be consistent across but generally I have quite a positive experience with them & not just with VW though....

[VW Convert]

Perhaps they are not e-mail savvy like some .

If that is the case, perhaps they should remove the "contact us" tab from their website. E-mail is a legitimite form of contact that is made legitimite by companies that offer customers an avenue to contact via e-mail.


Cheers

George

[VW Convert]

Hahaha i thought every had forgotten about that!!

It could always be the IS250C?? but crap.. I didn't even pick up on the fact it was a VW..

Hey Maca,

Gee mate, I thought Godess of dawn was a pretty good hint, Google is your friend! LOL

Cheers

George

[ipy]

If that is the case, perhaps they should remove the "contact us" tab from their website. E-mail is a legitimite form of contact that is made legitimite by companies that offer customers an avenue to contact via e-mail.


Cheers

George

Agree & sometimes I think companies do that & not really monitor their in-box as rigour as they should....definitely a lesson to be learned for them/dealers.

[Dubdabest]

They were one of the dealers that did not respond to my e-mail. I intend to let them (as well as the others) know why they did not get my business.

Cheers

George

Maybe try the VW dealer in Brookvale? When I was shopping around 3 yrs ago they were the nicest salesmen off all VW dealers I visited... shame they couldn't cut a good deal

[maca]

HAHAHAAHHAHAHAHAHAHAHAHAHA!




Gees dude.. I think you need to change your forum name to lightning!

haha i would if i could.. I'm the sharpest and brightest person on here... Obviously

Hey Maca,

Gee mate, I thought Godess of dawn was a pretty good hint, Google is your friend! LOL

Cheers

George

ohh jeez, just another thing i didn't pick up on!! I'm going to my corner now... Haha