VW Australia buyback

[tblack28]

Wondering if anyone has been through a buyback process?

I was told 2 weeks ago my request for a buyback has been approved due to multiple failures on a 2 month old car (and misinformation at time of sale). However every time I email to ask for an update I get a very basic response saying they’ll update me with a timeframe when all the paperwork is done. (Sometimes I don’t even get a reply!)

I am starting to get infuriated. My car has been off the road for 6 weeks, I am still having to make my monthly repayments incurring interest + insurance. Losing money daily. I feel rather robbed. VW have my thousands of dollars and I don’t even have the product I spent all this money on! They seem to think because they’ve loaned me a Hyundai i30 that I should be happy I’m mobile.

Anyone else have experience with the buyback process and how long did it take?

[The_Hawk]

I've never heard of a buyback process so soon after a dud car, Australia doesn't have a 'lemon law' as far as I know so it's down the Australian Consumer Law to save you and how well you can argue your point. I've heard horror stories, across a range of different brands too I might add, of fixes after fixes that never seem to fix the problem. I have heard about cars being replaced or refunded ... eventually, so great work on getting a resolution so quickly.

What were the underlying issues?

[Hillbilly]

Was told of a Skoda being bought back because of changes made after contract was signed. Guy who told me would know.

[Sunny43.5]

A mate of mine had his Transporter T5 dual cab bought back by the dealer after only a couple of months . Turned out even though it was rated as being able to tow a certain load he found out that the only way he could get his to pull away was to slip the clutch . They sent out the local dealer and he couldn't,t get a smooth take-off either without slipping the clutch , so they bought the van back off him and also some compensation for the mods he had already done in preparation for his travels . Some time later VW,s advertising brochures of the tow capacity was lowered , another case of VW finding out their designs don,t always work as stated . Like putting a transmission filter inside a box that was never to be opened or even serviced , and then not even bothering to fit any kind of transmission cooler to keep tranny fluid in good condition in our climate .

[IsoldeFenwick]

I can empathize with your frustration on the buyback process; it's akin to a bad bet at a casino where the game doesn't play out as expected. Just like in your situation with VW, the key is persistence and knowing your rights. In the casino world, we always look for platforms that offer clear terms and secure transactions, much like what you'd expect from a reliable car purchase process. For a more straightforward experience, consider exploring online casinos that offer transparent dealings at https://payidpokies.net/casino/pokiesurf/. They provide an example of how transactions should be handled, quickly and effectively, without the runaround.