Only time will tell but I think VW would be wise to offer extended warranty to all owners affected and also increase the warranty period on new cars in Aust
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Today's
'The Conversation'
"VOLKSWAGEN FALLOUT SHOWS HOW NOT TO MANAGE A CRISIS"
Global cost prediction €100B.
Its an academic 'business' perspective.
Only time will tell but I think VW would be wise to offer extended warranty to all owners affected and also increase the warranty period on new cars in Aust
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B6 Passat Wagon No KESSY
I see in the US they have 5 years on the powertrain
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B6 Passat Wagon No KESSY
Last edited by Eaglen00b; 09-10-2015 at 11:03 AM.
1981 Honda Civic hatch. Proper AUTO REVERSE cassette player. AM/FM with Stereo speakers. Four (yep, FOUR!) speed manual. Full cloth trim seats. HALOGEN lightbulbs! Factory options fitted: rear wipers and washer, "Go Fast" wheel covers & electric front windows.
VW have a very low customer satisfaction rate based on repairs costs, probability of breakdown etc. This already meant the better Golf gave way for Mazda,Kia etc sales so now the VW Brand is even more damaged than the previous DSG bad press, surely to make the most of the bad press is to follow it up with full page ads offering engine warranty on affected engines and 5 year warranty on ALL new VWA vehicles.
It probably won't happen unless the CEO in Germany see's fit to do it worldwide. The issue being car makers don't make much money selling cars, the main profit driver is spare parts. My EGR / EGR cooler failed last month, cost $2900 ($1700 spare parts) fortunately extended warranty claim . So extended warranty would boost the brands value, sales but the warranty claims would hit profits. Many a dealer knows how bad VW cars are for failure compared to Toyota, but hey give me a VW Group Vehicle to drive anyday than a boring Toyota.
Time we start a Diesel Group pro forma letter that as many owners send to CEO of VWA & VWG requesting the above action!
TIGUAN MY09 103 TDI auto, White,18in Alloys,MDI ,Bk Leather, Comfort Pack, Park Assist, Fog Lights, Sun-roof & Tow Bar / VW roof racks running Goodyear Assymetric 2 Tyres
GOLF 7 MY14.5 Pure White,TDI Bi-Xenon, S/roof,Adaptive CC, DAP, Leather, Pirelli Tyres .
You can do the financial modelling to death but I think the bed to come out with a decent offer for current and future customers sooner rather than later understanding that they are still working on the details of the fix for each model which will no doubt be complex but imho they need to start saving face
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B6 Passat Wagon No KESSY
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