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  1. #1
    Join Date
    Jul 2012
    Location
    Melbourne
    Posts
    12
    Users Country Flag

    Tailgate problem

    Hi there. I'm new to the forum being the lucker owner of a Night Blue Passat V6 Highline wagon. I couldn't be happier with my purchase. I love the car more every time I drive it.

    It has sat nav, sunroof, reversing camera and auto-tailgate.

    I'm having issues with the tailgate. It doesn't always open fully (but sometimes it does). I read the manual and pushed it all the way to the top, then pushed the door close button for 3 secs (until the hazards flashed) but it still doesn't go all the way up. I'm starting to think there might be something wrong with the mechanism.

    Any thoughts welcome. Thanks.

  2. #2
    Join Date
    Sep 2011
    Location
    Melbourne,Vic
    Posts
    238
    Users Country Flag
    Let me ask you a question. (assuming you have set it correctly).

    Are you opening the tailgaite from the release switch on the drivers door? If so, I noticed that if the engine is not running & the drivers door is shut & I hit the switch & then open the drivers door the tailgate stops. I think this maybe to do with the fact that you have power to the doors until you open the drivers door.

    The only other thing I noticed was that sometime when I try & open the tailgate using the FOB it either doesn't work or I here the locking mechanism unlatch but the door doesn't open but is ajar.
    MY12.5 B7 V6 Passat wagon in Mocca Anthricite with Panoramic sunroof, SatNav, Driver Assistance & Visibility Package, Adaptive Cruise, Park Assist 2, Auto Tailgate,Tint, Towbar & RVC

  3. #3
    Join Date
    Nov 2009
    Location
    North Shore, Sydney, NSW
    Posts
    237
    Jim, i'd think if it is not opening at a consistant or set height all of the time then there could be an issue with the mech. I set mine when I first got the car & it opens at the same height all the time no matter if I use the key fob or the in-car release on the driver door. Even on the very few occassions I have had to stop the tailgate opening to the set level due to low roof space I was in at the time it doesn't change the set height.
    * MY12 B7 Passat V6 4-motion Highline wagon....
    * Sport pack (Kansas wheels) - Active cruise City EB - Driver Assist Vis pack - Auto tailgate - Candy White with dark tint.

  4. #4
    Join Date
    Jul 2012
    Location
    Melbourne
    Posts
    12
    Users Country Flag Thread Starter
    Riker, I agree. I'm opening it with the button on the tailgate itself or the key fob (never actually used the switch in the driver's door). It opens part of the way (say two thirds to three quarters) but then stops. I can still hear the mechanism working in there, but the door stops moving. Sometimes, less frequently, the door will open to its full height. Looks like it's back to the dealer.

    Thanks
    Jim

  5. #5
    Join Date
    Feb 2012
    Location
    Avondale Heights, Vic
    Posts
    10
    Users Country Flag
    I have not had any problems with the opening height so far, with the tailgate always going to full height when it opens (which is just as well, as I would bang my head on it otherwise). However, I do get the problem of when pressing the tailgate button on the key fob when the car is locked, that the tailgate unlocks but does not lift on the first attempt. I then have to press a second time for it to open. This seems to happen about 50% of the time. I will have the dealer look at it next time I'm down their way.

  6. #6
    Join Date
    Nov 2009
    Location
    North Shore, Sydney, NSW
    Posts
    237
    I too have found this but if I simply keep the button pressed for a second or so longer it opens. Personally, I don't think it is a problem or fault but a feature when the car is locked.

    Quote Originally Posted by EricTheViking View Post
    I have not had any problems with the opening height so far, with the tailgate always going to full height when it opens (which is just as well, as I would bang my head on it otherwise). However, I do get the problem of when pressing the tailgate button on the key fob when the car is locked, that the tailgate unlocks but does not lift on the first attempt. I then have to press a second time for it to open. This seems to happen about 50% of the time. I will have the dealer look at it next time I'm down their way.
    * MY12 B7 Passat V6 4-motion Highline wagon....
    * Sport pack (Kansas wheels) - Active cruise City EB - Driver Assist Vis pack - Auto tailgate - Candy White with dark tint.

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