just had the passat serviced at Barloworld Moorabbin, triggered by klm + time at the same time.

cost was $400 incl which seems right . ( after original quoting $440 but i declined the loaner so maybe there's a fudge factor in there?)

I did ask what oil they used and it is Mobil 1 ESP 50W30 so its the good stuff. i had done an oil change at 7000klm using Castrol edge but next time i'll use the Mobil.

They also did the gearbox recall which is described as "37E8 - reprogram the gearbox unit"