Hi everyone, my dealer emailed me on the 18th of Feb to advise that my tiguan wolfsburg had arrived at the wharf in sydney and was scheduled for delivery in no more than 14 days. Followed up 4 March and was told it was booked to go to their prep centre no later than 6 March. Followed up on 7 March to confirm if it had gone to their prep centre and they said it was due to arrive yesterday 11 March. Followed up again today and now I'm told it was actually in QLD and is booked to arrive at the prep centre in 48 hours.

I'm starting to have my doubts about whether they are even telling me the truth. I thought storage costs are incurred at the wharf if you leave things too long, so you need to collect it ASAP. It's apparently been sitting at the wharf for about 4 weeks now. Are there any questions I can ask to find out whether they are telling me the truth or not? Such as what ship the car was on, or if they are able to send me any kind of screenshots to confirm this?