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Thread: Power Tailgate Issues

  1. #1
    Join Date
    Oct 2019
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    Melbourne, VIC
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    8
    Users Country Flag

    Power Tailgate Issues

    2018 Tiguan Allspace Comfortline 110TDI

    As of yesterday, when the switch is pressed to open the tailgate, either on the door, inside the car or on the remote, the tailgate opens about 10-20cm and then stops. Each subsequent press, opens the tailgate a further 10-20 cm's. After 8-10 presses, it is fully open and the closing buttons do not work. The closing buttons do not work throughout any stage of this opening process.

    Tailgate can be closed through forcing it down manually. Then once in the closed position, pressing the switch seems to lock it in place. Sometimes giving off 3-5 long beeps in the process.

    Has anyone else had an issue like this before?

    Does the tailgate have a collision sensor somewhere on it? It almost seems like it's stopping due to collision or something like that. But doesn't explain why you then cant close it also.

    I'll most likely need to take it in for a warranty assessment, but wanted to see if anyone had any suggestions on here before i did that, or if i'm missing anything simple here.

    Thanks!

  2. #2
    Join Date
    Oct 2015
    Location
    Adelaide
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    444
    I have no useful info for a DIY approach, sorry.

    Booking it in with your dealer is the answer.
    Organise a loan car Too, if you don’t have a second car.

    It’ll either be a quick computer reset, or all day ‘diagnosing’ then a re-book to fit whatever part(s) they order in to replace with your part(s). Hence the alternative transport arrangement suggestion.

    They don’t ‘fix’ things anymore, just replace.

    Cheers and good luck.

  3. #3
    Join Date
    Mar 2017
    Location
    Tasmania
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    Have you tried resetting it? Open the tailgate all the way - do it manually if required. Press and hold the ‘close’ button on the inside of the bootlid until the car beeps at you (three little chirps).

    the same process can be used to program the opening height
    Cheers, Anthony

    Hers: 2016 Passat Comfortline 132TSI, Tungsten
    His: 2017 Passat Alltrack 140TDI Wolfsburg Edition, Crimson Red

  4. #4
    Join Date
    Oct 2019
    Location
    Melbourne, VIC
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    Users Country Flag Thread Starter
    Quote Originally Posted by doc_777 View Post
    Have you tried resetting it? Open the tailgate all the way - do it manually if required. Press and hold the ‘close’ button on the inside of the bootlid until the car beeps at you (three little chirps).

    the same process can be used to program the opening height
    Thanks doc_777, will give that a shot and report back.

  5. #5
    Join Date
    Oct 2018
    Location
    Melbourne, VIC
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    Users Country Flag
    Have you tried opening/closing the boot with your fob from a distance? If that works then you’ll have isolated the problem to the buttons themselves.

  6. #6
    Join Date
    Mar 2009
    Location
    Melb
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    371
    open your tailgate, manually open it fully and it should revert to operating normally. A feature that you can read in the owner's manual.
    Tig 162 R-Line

  7. #7
    Join Date
    Oct 2019
    Location
    Melbourne, VIC
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    Unfortunately none of these solutions make a difference. Thank you all for the suggestions. Will report back once I take it in to have it looked at.

  8. #8
    Join Date
    Dec 2011
    Location
    Pacific Paradise QLD
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    Doc777's solution is what it says in the manual except that it says push tailgate up by hand to full extent then hold the left button on the tailgate in until the taillights should flash and the thing will chirp to say its accepted it
    2019 Tiguan 162 R line with DAP & Sound & Vision .White
    Front Dash cam Blackvue 750S and Rear Blackvue DR450GW-HD Dash Cam.
    2010 Polo 77TSI Flash Red, for shopping basket with Blackvue 750S dashcam.

  9. #9
    Join Date
    Oct 2019
    Location
    Melbourne, VIC
    Posts
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    Users Country Flag Thread Starter
    Setting it like that seems to respond. Eg I hear the beeps. But the close button still does not work. Then once closing it manually then opening it again. Still only opens 20cm. Then stops. Close button still has no function.

    Going to run it up to a dealer now to see if they have any clue. If not, will book it in.

  10. #10
    Join Date
    Dec 2011
    Location
    Pacific Paradise QLD
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    5,224
    Users Country Flag

    WHa tif you try the right hand button Press it the light flashers and you walk away and it should close
    2019 Tiguan 162 R line with DAP & Sound & Vision .White
    Front Dash cam Blackvue 750S and Rear Blackvue DR450GW-HD Dash Cam.
    2010 Polo 77TSI Flash Red, for shopping basket with Blackvue 750S dashcam.

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