Hi all,
My wife has a 2nd Gen Tiguan 132 with area view and rear camera.
Yesterday it seemed to go into Parkpilot mode with the little radar style sensors visible but cameras not visible (black background rather than camera view). I have been tasked with fixing this.
How do we get back our camera vision in the default mode so that when you put the car in reverse it automatically shows the rear camera and when you push the camera you get AreaView (360) view?

When I press the camera button next to transmission, this moves straight into a screen titled 'ParkPilot' with a black background and no camera vision. When you exit the screen titled park pilot (using the back arrow), the camera light next to transmission goes off and the radio screen comes back on. There are no other buttons on the screen.

I haven't seen the answer to this problem in other posts:
- This is not dirty sensors
- There is NO error message coming up saying that some system isn't working

So far I've tried:
- clicking camera button next to gear stick on and off.
- Clicking the park assist on and off
- Putting car in reverse
- switching to other screen functions such as radio and nav and then back.
- Factory resetting the car
- Mashing lots of buttons and screaming

I called VW service at our local dealer and they said that this is probably the car realising that it doesn't have the most up to date software and disabling functions, but then when I probed further she said she was just the secretary and all she could do was book the car in.

I don't think this is a hardware problem. We have not had a service just before the problem started. This will either turn out to be a menu navigation problem or some software update problem.


Any relationship advice or camera advice appreciated