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Thread: Gearbox in emergency mode Tiguan 2017

  1. #11
    Join Date
    Jan 2017
    Location
    melbourne, victoria
    Posts
    35
    Thread Starter

    Just wanted to update everyone. Got my car back the other day all fixed. Was super fast which I was surprised about. So far all good will need to test it out for a longer drive but quite happy with the VW service and experience!


    Sent from my iPhone using Tapatalk

  2. #12
    Join Date
    Mar 2021
    Location
    Perth
    Posts
    2
    Users Country Flag
    Hi all

    I've literally just had this exact thing happen to my Jan 2018 built Tiguan 132 (SWB). Longer drive and off it goes into emergency mode. Short (under 20mins) drives and no issues at all. My warranty expired in Jan 2021 (of course) but it's only done 29,800kms so I'm expecting repair to be covered under Australian Consumer Law that a major gearbox fault would not be reasonably expected after less than 30,000kms. Assuming it'll be mechatronic too, but need to wait til after Easter to get car in (earliest I could get a booking). Good thing I'm not doing any long drives in next week or so...

    Thanks for posting, glad to hear VW have covered other people with same issue (and that other people have same issue)

  3. #13
    Join Date
    Mar 2021
    Location
    Perth
    Posts
    2
    Users Country Flag
    Further to my last, VW have confirmed vehicle needs new mechatronic unit and have agreed to cover loan vehicle and all repair costs. Part has to come ex Germany so could take a while. I doff my hat to VW for coming to the party.

  4. #14
    Join Date
    Nov 2011
    Location
    Semaphore, SA
    Posts
    8,678

    Quote Originally Posted by Wyldey View Post
    Further to my last, VW have confirmed vehicle needs new mechatronic unit and have agreed to cover loan vehicle and all repair costs. Part has to come ex Germany so could take a while. I doff my hat to VW for coming to the party.
    Good news. And yes they should still cover it regardless but nice that you're not majorly inconvenienced with the loan car too

    2017 Tiguan Sportline - Tigger73's 162TSI Sportline

    2016 Scirocco R, stage 1, 205kwaw (sold) - Tigger73's Scirocco R Build
    2013 Tiguan 155TSI, stage 1, 144kwaw (sold) - Tigger73's 155TSI Build
    2011 Tiguan 125TSI, Stage 2+, 152kwaw (sold)
    - Tigger73's 125TSI Build



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