Page 1 of 3 123 LastLast
Results 1 to 10 of 23

Thread: Cost of extended warrranty

  1. #1
    Join Date
    Nov 2013
    Location
    AUS
    Posts
    634

    Cost of extended warrranty

    Hi guys,

    I just got quoted $2750, from the finance manager, for VW genuine extended warranty with unlimited kms.
    It's easily $500 more than I expected to pay and thought people were getting them for $2100ish.

    For those who have bought extended warranty, what did you get (VW genuine which is underwritten by Allianz or another 3rd party one) and how much. To make it easy if you can specify the spec of your vehicle (Trendline, Comfortline, Highline) otherwise if its in your sig I'll just refer to that.

    Cheers in advance!
    Last edited by veew; 23-08-2017 at 05:41 PM.
    Current:
    2017 Mk2 Tiguan 162TSI, R-line, White
    2020 Mk7.5 Golf R Wagon, White

  2. #2
    Join Date
    Oct 2016
    Location
    Sydney, NSW
    Posts
    253

    Cost of extended warrranty

    Personal opinion. Don't waste your money.

    Effectively what these extended warranty schemes are is a way the dealer can tie you to his service department, and its inflated prices, while you pay for the privilege.

    It's a plain and simple scam.

    You have protection under consumer law that cover you for major failures after the warranty has expired anyway. The ACCC are enforcing this very point with Ford at the moment. Any minor failures you could fix yourself for significantly less outlay than what you pay for the extended warranty. You also save a lot of money by using an independent mechanic.

    You find also that things you might think are covered by the extended warranty are the same that's covered by your initial dealer warranty but in many cases that's not the story.

    Don't waste your money.


    Sent from my iPhone using Tapatalk
    Last edited by IsDon; 23-08-2017 at 01:20 PM.

  3. #3
    Join Date
    Aug 2017
    Location
    Vic
    Posts
    163
    Users Country Flag
    I paid $2k for the genuine VW extended warranty
    I just wanted that extra peace at mind (personal preference)

  4. #4
    Join Date
    Jun 2007
    Location
    Sydney
    Posts
    1,194
    Quote Originally Posted by IsDon View Post
    Effectively what these extended warranty schemes are is a way the dealer can tie you to his service department, and its inflated prices, while you pay for the privilege.
    Regardless of value for money etc. in fairness to the VWA sponsored extended warranty, one is not tied to the dealer for servicing. The warranty remains valid as long as the vehicle is serviced by a qualified person in accordance with the service schedule. Of course, any extended warranty claim can only be processed by and work carried out by a VW dealer (not necessarily the selling dealer).

    Cheers

    George
    06 Jetta 2.0TFSI Killed by a Lexus!
    09 Eos 2.0TSI DSG Loved this car but has now gone to a new home!!
    14 EOS 2.0 TSI has arrived!

  5. #5
    Join Date
    Oct 2016
    Location
    Sydney, NSW
    Posts
    253
    Quote Originally Posted by VW Convert View Post
    Regardless of value for money etc. in fairness to the VWA sponsored extended warranty, one is not tied to the dealer for servicing. The warranty remains valid as long as the vehicle is serviced by a qualified person in accordance with the service schedule. Of course, any extended warranty claim can only be processed by and work carried out by a VW dealer (not necessarily the selling dealer).

    Cheers

    George
    If that's the case I stand corrected.

    Given VW, and most makes to be honest, propensity to try and wriggle out of even the normal new vehicle warranty if all servicing haven't been conducted at a dealership I'm surprised to learn that they aren't mandating dealer service for the extended warranty to be valid.

    If that what it says in the fine print then fair enough. I'd get out the magnifying glass though to be certain.

  6. #6
    Join Date
    Apr 2017
    Location
    belgrave victoria
    Posts
    913
    Users Country Flag
    Quote Originally Posted by VW Convert View Post
    Regardless of value for money etc. in fairness to the VWA sponsored extended warranty, one is not tied to the dealer for servicing. The warranty remains valid as long as the vehicle is serviced by a qualified person in accordance with the service schedule. Of course, any extended warranty claim can only be processed by and work carried out by a VW dealer (not necessarily the selling dealer).

    Cheers

    George
    Yep spot on don't go near the stealers oh i mean dealers for servicing the mark up is 67%!!
    Yes 67% they only make a small profit on selling you the car apart from the paint protection rip off they try to get you with which is 70% profit for them
    They make 75% of their profit in the service department my car is only going to see the inside of a dealership service center for warranty work if any is required 100% vw specialist mechanics for me thank you vry much
    I also got the extended warranty for 2.3k mainly for all the gadgets and gizmos with the new cars if anything stuffs up i know its expensive but peace of mind and all that lol

    Henry Ford once said i would give every family in the u.s.a a car if they would buy their parts only off me!
    2017 Golf Alltrack 135tdi All options
    19 inch Brescia Wheels Golf R brakes front and rear
    Calipers painted Candy apple gold
    New rear sway bar and linkages

  7. #7
    Join Date
    May 2017
    Location
    Sydney
    Posts
    143
    Users Country Flag
    Quote Originally Posted by Kachingg View Post
    They make 75% of their profit in the service department my car is only going to see the inside of a dealership service center for warranty work if any is required 100% vw specialist mechanics for me thank you vry much
    Only dealers have the latest software/firmware and they never release them to third parties. If you want the latest updates unfortunately you have to pay the mark up. It's not ethical or even legal I know but that's how the industry works.

    ACCC slams ‘widespread issues’ in car industry
    2017 Tiguan Highline 162TSI DAP, Sunroof, Black
    2018 Golf Comfortline 110TSI DAP, Infotainment, Silver

  8. #8
    Join Date
    Nov 2013
    Location
    AUS
    Posts
    634
    Thread Starter
    Thanks for the feedback so far guys.

    Spoke to another finance manager at another dealer, informed me the genuine VW extended warranty is $2000. This is only for vehicles not yet registered (ie. FOB which mine is). For cars already registered (demonstrator vehicles) then they can only be covered by aftermarket warranty which is $2750. Both of them are covered by Allianz Insurance.

    Coming from a Mk7 Golf Highline (which had 3 clutches replaced in 3 years - only squeaked b/w 2nd and 3rd gear, never affected drivability), the extended warranty is just to put my mind at ease in case the DQ500 gearboxes have issues (which doesn't seem to be the case so far).
    Current:
    2017 Mk2 Tiguan 162TSI, R-line, White
    2020 Mk7.5 Golf R Wagon, White

  9. #9
    Join Date
    Aug 2017
    Location
    Vic
    Posts
    163
    Users Country Flag
    I thought one was different to the other, the genuine VW warranty vs the one underwritten by Allianz.

    I was under the impression the genuine one is no different to the factory 3 year one that if something breaks it will be covered and they just fix it at the dealership with no fuss to you. The other you have to fill out paper work and send it off to Allianz for assessment etc..

    I could be wrong but

  10. #10
    Join Date
    Nov 2013
    Location
    AUS
    Posts
    634
    Thread Starter

    I've received conflicting information but I have the PDS for the Genuine VW Extended Warranty and on page 5 it states it is underwritten by Allianz Insurance.

    The process in making a claim after the 3rd year may well be as you suggested.

    This is the link to the PDS: SugarSync

    I'm going to go through it fully soon but so far has a reasonable amount of stuff to help them wriggle out of a claim. Will decide after I've gone through the PDS properly.
    Last edited by veew; 23-08-2017 at 11:46 PM.
    Current:
    2017 Mk2 Tiguan 162TSI, R-line, White
    2020 Mk7.5 Golf R Wagon, White

Page 1 of 3 123 LastLast

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
| |