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Thread: Bluetooth calls not working

  1. #1
    Join Date
    Jul 2011
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    Bluetooth calls not working

    Just wondering if anyone has seen this before.

    Just picked up an MY20 Tiguan Allspace, and while Bluetooth _audio_ works just fine (eg: can stream music from Apple Music through it), Bluetooth _calls_ are not. If I try to make a call through the stereo system - eg: to voicemail - I get no audio, just a quiet crackling through the speakers.

    I've tried deleting and re-pairing the phone a couple of times and it makes no difference. Also tried restarting the phone and stereo in between deleting and pairing.

    It's an iPhone 12 Pro, IOS 15.

  2. #2
    Join Date
    Feb 2011
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    Try it with another phone (eg friend/partner or an old phone). If the problem persists then its back to VW for warranty diagnosis.

    Ive had the bluetooth microphone in my Mk7 GTI fail, meaning I could hear people on the phone but they could not hear me - but have not had the issue you are describing. In my case, a new microphone fixed my issue.
    2015 Mk7 GTI Performance
    2015 Audi SQ5 bi-turbo V6 TDI family hauler

  3. #3
    Join Date
    Jul 2011
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    Morooka, QLD
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    Tried the wife's phone as well and no joy.

    Also confirmed both of them work fine with the RCD340 in my old GTI so it's definitely a problem with the Tig's head unit.

    Off to the VW dealer tomorrow then.

  4. #4
    Join Date
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    Quote Originally Posted by drsmithy View Post
    Off to the VW dealer tomorrow then.
    Hopefully a decent dealer experience for you.
    2015 Mk7 GTI Performance
    2015 Audi SQ5 bi-turbo V6 TDI family hauler

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