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Thread: usb port under arm rest stopped

  1. #1
    Join Date
    Apr 2018
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    usb port under arm rest stopped

    I hit a bump the other day and I lost connection to my usb drive that was plugged in the usb port under the arm rest. A few seconds later it reconnected but then I lost connection again awhile later and it never reconnected. I've had it lost connection a few times in the past but it always sorted itself out afterwards but not now. I tried various usb thumb drives and still nothing.

    What steps can I do to get it back? Is there a way to reboot the whole media unit?

    My car is a 2016 rline bitdi 4motion.

  2. #2
    Join Date
    Dec 2011
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    Pacific Paradise QLD
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    If the cable was at all taut going into the socket it could have pulled at it and damaged it. Had that happen with a portable HDD and it broke it inside as they are fairly fragile in behind.
    2021 Kamiq LE 110 , Moon White, BV cameras F & B
    Mamba Ebike to replace Tiguan

  3. #3
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    Try pressing the on/off button down for about 10 seconds. This should reboot the system.
    2017 Ford Fiesta ST
    2015 Audi SQ5 bi-turbo V6 TDI family hauler

  4. #4
    Join Date
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    @Slonie: Hi.
    If this car is a Passat B8 - it will have a MQB platform build.

    I don't have a specific wiring diagram for this car - but on other MQB platform cars, the USB hub under the center console is controlled by what the wiring diagram calls "R293". This module is fused!

    Again, I can't tell you the fuse position on a Passat - but on a Golf mk7 it's a 7.5 Amp fuse.

    Assuming that this car actually has a "R293" module installed - maybe look at the fuse location diagram and locate the correct fuse - make sure that the fuse is correctly seated.

    Don
    Please don't PM to ask questions about coding, or vehicle repairs. The better place to deal with these matters is on-line, in the forum proper. That way you get the benefit of the expertise of the wider forum! Thank you.

  5. #5
    Have you tried cleaning out the port. Maybe there is some dust or some grit which stops the cable going all the way in properly. A small toothpick and a vacuum cleaner can help clear out any dirt.
    Passat Alltrack MY16

  6. #6
    Join Date
    Apr 2018
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    A reset of the media player fixed it thank goodness. Strange thing my wife's Tiguan did the same thing and a quick reset fixed that aswell.

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