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Thread: 2021 Alltrack Premium Navigation Question

  1. #1
    Join Date
    Jun 2021
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    Perth WA
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    2021 Alltrack Premium Navigation Question

    Hi folks.

    Just taken delivery of an Alltrack Premium and have a weird Navigation issue - the car seems to be set in a specific location so whenever I enter an address, it is trying to work out the directions from that location rather than from where I am. Hilariously - for those Perth folk - it thinks I'm on Rottnest Island and directs me to the ferry port first LOL (note - I am not on Rottnest) Any idea where the setting is to change this?


    Cheers.
    HR...

  2. #2
    Join Date
    Dec 2011
    Location
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    Quote Originally Posted by HigherRide View Post
    Hi folks.

    Just taken delivery of an Alltrack Premium and have a weird Navigation issue - the car seems to be set in a specific location so whenever I enter an address, it is trying to work out the directions from that location rather than from where I am. Hilariously - for those Perth folk - it thinks I'm on Rottnest Island and directs me to the ferry port first LOL (note - I am not on Rottnest) Any idea where the setting is to change this?


    Cheers.
    HR...
    Check to see if it has anything in its route memory
    2019 Tiguan 162 R line with DAP & Sound & Vision .White
    Front cam Blackvue 750S and Rear Blackvue DR590-HD.
    2021 Kamiq LE Moon White BV cameras back and front
    2010 Polo 77TSI Flash Red, SOLD

  3. #3
    Join Date
    Jun 2021
    Location
    Perth WA
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    Thread Starter
    Pretty sure I cleared the one and only thing I put in there but will try that again. I just don't understand why it tries to start from that location rather than where I am and thought there was probably a setting somewhere ie from current location or from home.

  4. #4
    Join Date
    Dec 2011
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    Pacific Paradise QLD
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    HAve you actually used it or is car brand new Sometimes you have to drive around a bit to get it to locate itself.

    Also scroll it in to 100m or closer and then press the icon with the 4little points on it
    2019 Tiguan 162 R line with DAP & Sound & Vision .White
    Front cam Blackvue 750S and Rear Blackvue DR590-HD.
    2021 Kamiq LE Moon White BV cameras back and front
    2010 Polo 77TSI Flash Red, SOLD

  5. #5
    Join Date
    Jun 2021
    Location
    Perth WA
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    Thread Starter
    Quote Originally Posted by Hillbilly View Post
    HAve you actually used it or is car brand new Sometimes you have to drive around a bit to get it to locate itself.

    Also scroll it in to 100m or closer and then press the icon with the 4little points on it
    The car is brand new and has now done around 300km. So it should find itself in that time. I'll do a bit of zooming and press the button you mentioned.

    It is odd that every time I go to enter a new location, it defaults to Rottnest. Apart from "home" there are no other addresses or history set.

  6. #6
    Join Date
    Dec 2011
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    Pacific Paradise QLD
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    Quote Originally Posted by HigherRide View Post
    The car is brand new and has now done around 300km. So it should find itself in that time. I'll do a bit of zooming and press the button you mentioned.

    It is odd that every time I go to enter a new location, it defaults to Rottnest. Apart from "home" there are no other addresses or history set.
    Reset the "Home" setting but dont put your exact house in so that if it gets stolen they dont know where you live. I just put the corner of a close by street in as home.

    Get the map up on your locality and then press that icon which centres car on map
    2019 Tiguan 162 R line with DAP & Sound & Vision .White
    Front cam Blackvue 750S and Rear Blackvue DR590-HD.
    2021 Kamiq LE Moon White BV cameras back and front
    2010 Polo 77TSI Flash Red, SOLD

  7. #7
    Join Date
    Jun 2021
    Location
    Perth WA
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    12
    Thread Starter
    Nothing seems to be helping this issue. He's going back to the dealer on Saturday (someone forgot to put in the rear blind etc when I traded my old one!!) so will ask. Fingers crossed they have a quick fix.

  8. #8
    Join Date
    Jun 2021
    Location
    Perth WA
    Posts
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    Thread Starter
    Quick enough fix. There was an error code on the system that appears to have "locked" the location to a shipping lane. So all was able to be fixed at the dealer. Yay!

  9. #9
    Join Date
    May 2007
    Location
    Brisbane, QLD
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    Quote Originally Posted by HigherRide View Post
    Quick enough fix. There was an error code on the system that appears to have "locked" the location to a shipping lane. So all was able to be fixed at the dealer. Yay!
    Looks like they were a little lazy on the PDI...
    MY18 VW Passat Alltrack Wolfsburg Edition + Panoramic Sunroof + some extra goodies... (Pure White)
    MY17 ŠKODA Superb 206TSI 4x4 + Sunroof + Tech Pack + Comfort Pack + some extra goodies... (Moon White)

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