DO NOT GOTO TINTACAR!
I know different people run the different shops around australia. but,
I Dropped my 2 day old Jetta TDI in to get the windows done. When it came back it had a 1cm long cut in the head liner near the back windscreen.
When i called them to tell them what had happened 2 hours latter, they told me to bring it back in for them to have a look at it.
They then told me that they could repair it. i told them to stuff off, its a 2 day old car and i want them to give it back to me in the same condition i gave it to them in! They said that i should let them fix it with their repair guy and if i am not happy they will look into replacing it. When repaired it looked dodgy and i wanted them to replace the head liner. After i got a quote of about $1000 they said that the best they can do is offer me a $100 gift voucher at Autobarn as they do not accept that they did the damage as no condition report was done when the car was dropped off.
After complaining to tintacar's head office they said there is nothing more that can be done and it is between me and the local cairns shop.
I am in the process of taking this to the small claims court.
I do not believe that people with this type of mentality should be in business.
All of the people I know in cairns have now boycotted Tintacar.
Dunkx
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