Ok first things, that service sounds exxy for them, I paid around that for 30k with wheel alignment and brake fluids 2 yr change, but 45k is a minor one, so thats weird. They told me that at 4 yrs I need to change the timing belt at around $1200, and the service itself was $800. That was due to time not kms, its 90k for the belts, the chains are lots longer.
The manual states just a check at that point, and replacement much later, but they said to get in and check it, you may as well replace it as most of the work is getting in there. All seems strange but I don't know whether the diesels just cost more, or belts are different. If its a chain, I'd be very surprised it needs changing.
The head service guy (who actually isn't Leonard) sometimes is behind the desk when Leonard isn't around, he usually doesn't know the right prices so either tells you more or less. I can't recall his name, but I met him when he first started when Skoda came on board and he is the one who knows whats going on technically. He looks like he's Italian if that helps. I really don't know what Leonards role is, its more a customer service thing and chase up VAG about issues.
All that could have changed now that Zagames own it, maybe everyone has left....George obviously got out at the right time. I need to go in there and discuss extending the warranty amongst other things, so will suss it all out when I get back from interstate.
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