I recently had a run in with Skoda service. In fact 2 run ins. Usual bs about being quoted one price and then being charged more. So I made a formal complaint to the manager. Their response was to apologize and offer me "capped price servicing" from now on. Okay I said. I like the idea of that. I have capped price servicing on my ford and every time I take it in I know how much I need to pay at ford.

So that was a few months ago. Now it's time for the next skoda service. My wife rings up to book it in. I tell her to get a price quote over the phone and write it all down. Sure! Capped price servicing they say. $385 ...... Plus $150 for brake fluid. Plus $55 pollen filter. Capped price my arse. What the **** do they think the phrase capped price servicing even means? ****heads.

So I rang my local Audi independent service guy who quoted $120 less than skoda once skoda chucked on all the extras on the "capped price service".

Screw you skoda. I gave you 3 chances but now I'm going elsewhere. You're an absolute disgrace of a service centre.

End rant.

Also just a general warning that skoda don't seem to understand the concept of capped price servicing when you chuck on $200 of extras. Or maybe I just don't know how the world works these days. But a price figure that is "capped price" should be capped and not have addons on top imo.

Do other dealers do this? Ford don't for my other car.