ecs sent me the wrong part.. (please help identify!)

[audi-tone]

Hey fellas, my ecs order rocked up today.
on order were 2 audi tt front caliper carriers to fit 312mm discs Volkswagen Golf IV 1.8T > Braking > Big Brake OEM > ES#308165 Front Caliper Carrier - Priced Each - 1J0615125A

problem is this is what the package had in it:



can anyone tell me what the right carrier is for?! also only got one set of slide pins.. cant believe how much they've stuffed this order up...

cheers

[JustCruisn]

ECS packets usually have a sticker on them with the product code, have a look and search their site.

Personally I'd be on the email to ECS letting them know the problem, from what I've seen they are pretty good at rectifying the problem. I remember someone getting the wrong exhaust, that worked out well for the guy.

[audi-tone]

I'll send them one ASAP. The part numbers are the same so there's no reason that I should've got different parts. That's the silly thing..

[mikinoz]

I think they are the same functional part, but different designs to achieve the same thing - so look different. Make sense?

I have ordered brakes from other places and have had a similar experience where two calipers are slightly different to each other but perform the same.

[brad]

I think they are the same functional part, but different designs to achieve the same thing - so look different. Make sense?

holes don't seem to line up the same. I've never seen significantly different calipers/holders before.

[audi-tone]

Yeh but I ordered two of the oem Audi tt carriers (unless they're different on each side which I highly doubt). That include the guide/slide pins and one is physically bigger and the holes are further apart?
We shall soon see, I've sent an email.

[VR6man]

Definately a stuff up mate, must of been packed on a Friday arvo.
Keen to hear the outcome as I order off ECS frequently, but so far so good.

[audi-tone]

Good news. They're sending me a replacement at no cost.
Great result.

[JustCruisn]

See it all worked out in the end. :grouphug

[VR6man]

Good news. They're sending me a replacement at no cost.
Great result.

Excellent mate, was hoping ECS would come through for you