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Thread: DQ500 seven-speed DSG

  1. #1
    Join Date
    Nov 2012
    Location
    Queensland
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    64
    Users Country Flag

    DQ500 seven-speed DSG

    Would I be correct in assuming that my 2012 TD1340 Comfortline Multivan is fitted with the DQ500 seven-speed DSG and is therefore NOT part of the recall, which seems to refer to the DQ200 DSG, currently mentioned in the media?

  2. #2
    Join Date
    Jun 2009
    Location
    Brisbane
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    8,708
    Users Country Flag
    Correct, the DQ500 is not part of the recall.

  3. #3
    Join Date
    Oct 2008
    Location
    Mt Cotton
    Posts
    3,765
    Not yet the 3 years is not up just yet . Keep a watch on it for any unusual habits , ours has hiccuped a couple of times so far at only 5000 kays .

  4. #4
    We have a 2010 comfortline Multivan which isn't part of the current recall but the DSG is still stuffed up and we are waiting for a decision on warranty repair right now. Take care when your driving and if you notice even a slight issue get it looked at ASAP. We had trouble free motoring and were completely happy with our multivan until last Thursday what seemed like a small glitch turned into a massive problem over the weekend and was looked at yesterday. The vehicle is not longer safe to drive.

  5. #5
    Here it says transmission warranty is 5 years for passseger vehicles, wonder how far back this goes, if you bought new in 2010 wonder if this applies to those purchases?
    Warranties < Technology & Service < Volkswagen Australia

  6. #6
    Quote Originally Posted by 240z View Post
    Here it says transmission warranty is 5 years for passseger vehicles, wonder how far back this goes, if you bought new in 2010 wonder if this applies to those purchases?
    Warranties < Technology & Service < Volkswagen Australia
    Good point!

  7. #7
    Join Date
    Nov 2012
    Location
    Queensland
    Posts
    64
    Users Country Flag Thread Starter
    I suppose my major concern is that our vehicle is modified to accommodate my wife who is in a wheelchair. Any failure such as those described would therefore have even more of an impact on our lives. I will just continue to do as advised here and keep a close eye on any possible 'gliches' with the vehicle which so far has only covered 5000km.

  8. #8
    Join Date
    Oct 2010
    Location
    Qld
    Posts
    65
    Users Country Flag
    But our Vans are under VW Commericial arm not passenger:

    New Vehicle Warranty < Warranties < Customer Care < Volkswagen Commercial Vehicles

  9. #9
    Join Date
    Mar 2012
    Location
    West Ryde, NSW
    Posts
    115
    Users Country Flag
    Quote Originally Posted by question? View Post
    But our Vans are under VW Commericial arm not passenger:

    New Vehicle Warranty < Warranties < Customer Care < Volkswagen Commercial Vehicles
    Mmmmm... this will be interesting to see what VGA offer to the Commercial vehicle owners.

  10. #10
    Join Date
    Oct 2008
    Location
    Mt Cotton
    Posts
    3,765

    You have to have a degree of caution when you think about it , the transporter is sold and touted as a "commercial " vehicle logic says that it should therefore be tough enough and reliable enough to give many years of reliable service without major problems . If you sevice the van as directed and drive in an appropriate manner then failures due to product failures should be assessd on each case not based on the whole of that range . I almost chocked when the dealer made a big point of telling me that our new van had a ten year perforation warranty , that may be relevant in Europe where salt is used to break up snow on the roads {well it used to be }. And yes Amaroks are likely to get on the beach as well , but mechanical reliability is a priority we should have adegree of comfort that the technology will not fail as frequently as it seems to do these days and not just VW .

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