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Thread: Wanting to buy an Amarok - dealership issues...

  1. #11
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    Quote Originally Posted by kryten2001 View Post
    Where in Perth are you located? I'm also in WA.

    I would do a deal over the phone with a better dealer, then service it wherever you like... I just bought an Amarok last week and am happy to give you details via private message if you like. My experience was very good.

    Mine won't be returning to VW for service either. I do all the work myself except for major services - so certainly any ultra tune etc can do it for you.. You only really need to bring it back for warranty work. They are dead easy to work on.

    Deal with the short term pain.. Much better than driving a Toyota around (new hilux might be ok when it gets here next year though) these amaroks are great machines...


    Cheers.
    Unless you're a mechanic, I believe VW can deny you warranty on the engine if you service it yourself.

    Buy yes, I agree, buy it elsewhere and get it serviced by an independent close by.
    MY07 Red GTI 3 Door

  2. #12
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    Quote Originally Posted by kryten2001 View Post
    Sharkie, white highline - already started to bling it up with a load of parts..

    Attachment 16696

    Great bits of kit I gotta say.....
    Can you get paddle shifters for the Amarok? Had them on my R32 and loved them.

  3. #13
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    Quote Originally Posted by zed View Post
    Can you get paddle shifters for the Amarok? Had them on my R32 and loved them.
    Certainly can. Lots of auto Amarok owners have done this already.

    Simply buy a paddleshift steering wheel (R/GTI/other) install and code with VCDS.
    Current: 2023 MY23 T-Roc R Lapiz Blue + Beats Audio + Black pack 2018 MY19 Golf R manual Lapiz Blue + DAP (mods are underway ) 2018 MY18 Golf 110TSI Trendline manual White (with mods now 150TSI) 2014 Amarok TSI Red (tuned over 200kw + lots of extras) 2013 Up! manual Red 10 Previous VWs and some others ...

  4. #14
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    Went back to the dealership and had a test drive as my wife hadn't drove one and had a very good car salesmen, who knew the car and wasn't pushy which was more encouraging. We also drove the 2015 Prado which I didn't like, gearbox was agricultural and engine sluggish. My wife loved it however and didn't like the Amarok.... so we're at a stalemate. The Touareg may be a compromise option although she's pretty turned off VW at the moment. It's also a bit posh to be taking camping, off-road etc.

  5. #15
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    Quote Originally Posted by Johnbu View Post
    Unless you're a mechanic, I believe VW can deny you warranty on the engine if you service it yourself.

    Buy yes, I agree, buy it elsewhere and get it serviced by an independent close by.
    They'd need to show how screwing in a filter and putting in some oil caused the problem..... Fair enough if you forget to put a sump plug in, but if your gearbox lets go then it had nothing to do with it..

    VW are (apparently) notorious in warranty claims though, so granted it's a fight you'd rather not have.... That being said, it grinds me having to pay crazy money for an oil change and filter (it's 30 mins work, tops) - not to mention the hassle of dropping the car off for the day etc..

    Plus I get some form of crazy satisfaction working on my cars.

  6. #16
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    Quote Originally Posted by Johnbu View Post
    Unless you're a mechanic, I believe VW can deny you warranty on the engine if you service it yourself.

    Buy yes, I agree, buy it elsewhere and get it serviced by an independent close by.
    VW use the term "suitably qualified" which is open to interpretation IMO. Qualifications don't necessarily mean you are competent.

    I'm not sure why Kryten would take his car to an Ultra-Tune - they really haven't a clue (generally).

    I guess the test is to ask to see there 504.00/507.00 oil - if their eyes spin in opposite directions then walk away.
    carandimage The place where Off-Topic is On-Topic
    I used to think I was anal-retentive until I started getting involved in car forums

  7. #17
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    Quote Originally Posted by kryten2001 View Post
    They'd need to show how screwing in a filter and putting in some oil caused the problem..... Fair enough if you forget to put a sump plug in, but if your gearbox lets go then it had nothing to do with it..

    VW are (apparently) notorious in warranty claims though, so granted it's a fight you'd rather not have.... That being said, it grinds me having to pay crazy money for an oil change and filter (it's 30 mins work, tops) - not to mention the hassle of dropping the car off for the day etc..

    Plus I get some form of crazy satisfaction working on my cars.
    Unless you're a qualified mechanic, I don't like your chances when making a warranty claim, telling the VW dealer that you've revised your car yourself.

    To change the oil and filter may take you only 30minutes, but that's is not what I call a service.
    Last edited by Transporter; 04-06-2015 at 11:15 PM. Reason: Fix typo

  8. #18
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    Quote Originally Posted by Transporter View Post
    Unless you're a qualified mechanic, I don't like your chances when making a warranty claim a telling the VW dealer that you've revised your car yourself.

    To change the oil and filter may take you only 30minutes, but that's is not what I call a service.
    At the risk of drawing considering criticism here (and I know I will), I still contend that for most people, car servicing is like cooking. Sure you can eat out all you want - but you can also cook yourself and (for the most part) have the same outcome - just so long as you have the tools and you know what you're doing.

    Sorry for the thread diversion!....

  9. #19
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    Quote Originally Posted by kryten2001 View Post
    At the risk of drawing considering criticism here (and I know I will), I still contend that for most people, car servicing is like cooking. Sure you can eat out all you want - but you can also cook yourself and (for the most part) have the same outcome - just so long as you have the tools and you know what you're doing.

    Sorry for the thread diversion!....
    I've had friends who think they know how to work on a car watch me work. They keep asking "what are you doing that for" because while they know the basics, they haven't had the benefit of formal training & assessment of competance; mentoring by some very capable old hands and years & years of experience.

    I'm not saying there aren't some extremely talented & gifted self taught mechanics out there but there is a difference between somebody that is formally trained & somebody that isn't.

    If you wish to use the cooking analogy, my wife is an excellent cook - gourmet standard. I have a mate that is a very successful, classically trained chef. You can tell the difference between their cooking.

    As I said earlier, VW says "work to be carried out by suitably qualified personel. Watching a You Tube video doesn't count as a qualification.
    carandimage The place where Off-Topic is On-Topic
    I used to think I was anal-retentive until I started getting involved in car forums

  10. #20
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    Quote Originally Posted by brad View Post
    I've had friends who think they know how to work on a car watch me work. They keep asking "what are you doing that for" because while they know the basics, they haven't had the benefit of formal training & assessment of competance; mentoring by some very capable old hands and years & years of experience.

    I'm not saying there aren't some extremely talented & gifted self taught mechanics out there but there is a difference between somebody that is formally trained & somebody that isn't.

    If you wish to use the cooking analogy, my wife is an excellent cook - gourmet standard. I have a mate that is a very successful, classically trained chef. You can tell the difference between their cooking.

    As I said earlier, VW says "work to be carried out by suitably qualified personel. Watching a You Tube video doesn't count as a qualification.
    I've owned 7 volkswagens over the last 10 or so years, have all the specialised tools and diagnostic software required for most services. Have done most of the servicing myself during that time.

    For all the tougher jobs, like timing belts (for older engines) etc, I get my work done by a specialised VW/Audi workshop, but the rest I do myself.. I do know my limits, but basic services are something that anybody could (or rather, should) be able to take on.

    Perhaps I underrate my work, but doing a basic service on a VW is really no big deal, you just need to know what order things have to occur in and you need to be clean and meticulous (as any good professionally trained mechanic should be).

    The differences in good non-trained vs trained come into play at a much higher level than simple services, in my opinion.

    Granted I've stripped/rebuilt engines myself (also self taught), and most people these days are too scared to even change a tyre. I seem to get a strange enjoyment out of working on mechanical things, probably due to being stuck behind a desk all day long.

    There's certainly a difference between a great mechanic and a schmuck like me - but I'd also suggest that most dealerships are not filled with great mechanics. I'd also agree that most people don't have the confidence (or inclination) to learn how to perform basic maintenance - which is a shame, and I concur that these people should probably leave it to somebody who knows what they're doing.
    Last edited by kryten2001; 05-06-2015 at 02:01 PM.

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