I dont think you are going to get the answer you are looking for.
Over the years I have dealt with several dealerships with varying degrees of love/hate relationships. In the end YOU have to be happy with what's going on in your situation.
Something to remember is that people move around in the industry too... so someone's experience years ago will not relate today unless all of the same people are still there.
i have bought from Werribee, dealt with Essendon, Ferntree Gully, Camberwell & Geelong. My last two purchases have been from Geelong, but I get my cars serviced by a specialist and warranty work done at Werribee.
Some will have good service people and crappy sales... or vice versa... so all I would suggest is shop around and check out each one.
Good luck.
1974 1300 Beetle, 1997 Golf GL, 2003 New Beetle Cabrio, 2014 Audi A4 quattro
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