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I had a pleasant experience with Essedon dealer recently.
Bought a Golf MK6 MY11 for my daughter a couple of months ago and noticed that the car shudder at take off. Contacted Essedon dealer as the car was purchased and serviced by them from the previous owner. After confirming the car details, the car was recalled in July 2013, I was advised that there will be a $150 diagnositc fee but will be waved if it's proven the issue is related to the clutch as it's still cover under the 2 years part & labour warranty.
Dropped the car off on Monday (they advised that it will take 2 days if the clutch need replacecment) and a free loan car was provided. received a phone call from Jarrod on Monday aftertoon and was advised that both the parts (clutch essembly) and labour will be covered under warranty, and the car will be ready for pickup on Tuesday. They actualy washed and vaccum the which I wasn't expected.
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got mine on aliexpress for ~$18 delivered
