DSG noise

[ox518]

Hi all,

I have mentioned in other threads that I found ticking/creaking noise from under steering wheel. After a few days driving, I found that noise only comes when I accelerating. Therefore I have tested. The noise gone at two situations.

1. When my feet off the fuel, or on the brake.

2. Constant speed greater than 80km/h or more.

Based on these reason, I would believe the noise is from gearbox.

Does anyone notice this problem before???

Thanks

[cktsi]

No, I don't have that problem with my car. How many km's do you have on the odo? From memory you've had your car a few months now??

[ox518]

No, I don't have that problem with my car. How many km's do you have on the odo? From memory you've had your car a few months now??

I have my car for a few weeks. Initially I thought that was due to something loosing behind the steering wheel. And I went to the dealer, the guy said so as well. But I found that is not such simple problem. Because it does not come when I braking.

Booked in on Thurs, hope that is a simple problem.

[ox518]

OK, back from the service center. The noise is actually not from the DSG, this is a good news. The bad news is they did not fix the problem, well, they found the problem was a clip loosing behind the steering wheel, and they tried to use a tape to stable (that sounds really unprofessional). They told the noise is gone, and I found it on the way home.

Guss what I found on the passenger seat when I just about leaving the dealer? A screw!!!! A screw was sitting on the passenger seat! I asked the service manager where was it from. They found this is the bottom screw on the steering wheel......wtf!!??

If anyone from Canberra is watching this thread, I suggest you do not go to the dealer in Belconnen, they are actually a Holden dealer, a few months ago their boss built a VW dealership. I don't think they are ready to serve VW customer yet. All the people in the service department are wearing HOLDEN jumper.

Well, I have contacted my dealer in Sydney, they said they will look after my car if I take the car there. I am thinking I need to go back to Sydney in the near future and ask them to check out my car. Who knows the Holden guy did what on my golf.........

Very disappointing!!!!!

[pinzvidz]

I would ring and advise VW Australia of the what you saw and experienced there. That dealer should be abiding by rules set out by VGA (and VAG) if they don't they should lose the franchise.

[mr_walker]

My DSG Jetta has an odd noise that I still have not been able to isolate. It's hard to describe, but I'd call it a kind of high pitch rattle/flutter/ticking that I'm pretty sure is coming from the DSG.

I can only hear it when accelerating, only when revs are less than 2000rpm, and only in 5th or 6th gear. My ear is so tuned in to it now, that it's all I hear - problem is that the service guys couldn't pick it up on a test drive. They reckon it could be the turbo spooling, but then why would I only hear it in 5th or 6th?

I've given up on trying to get it identified, and my Jetta has just done 30,000k over about 18 months. Car's going great and I don't have anything else to complain about.

Cheers,

Walker

[ox518]

I would ring and advise VW Australia of the what you saw and experienced there. That dealer should be abiding by rules set out by VGA (and VAG) if they don't they should lose the franchise.

If they do not post the repair report to me tomorrow, I will!!!