2009fsi
28-03-2014, 09:27 PM
G'day all,
.... after an extended absence.
I went to have a look on Superskoda tonight for two items: Genuine xenon bulbs & interior mats for a Superb Elegance sedan.
Yippee, both available on Superskoda at prices well cheaper than Skoda dealers in Australia. I'll buy them, I thought.
Then I got to the checkout. Delivery charge = 140.82 Euro. At A$1.4840 that's A$209 for ordinary mailing! No thanks, no sale.
Anyway, my order proceeded while I was trying to find a shipping option. Mind you, it proceeded without going to payment. I've replied to their order confirmation telling them to cancel the order & why. Their shipping arrangements to Australia are about the dearest on the planet.
PS: For what it's worth, I love the car, but as it stands I will not buy another Skoda unless something drastic happens to improve after sales & warranty support from VAG & Skoda. It is said this is true of many European makes, but Skoda is definitely the one with the worst spare parts support of all makes imho.
I've had my V6 just on 4 years now & increasingly getting pissed off about not being able to buy parts anywhere, without ordering & waiting for VAG & their dealer network to rip me with a 100% markup on what Skoda owners pay everywhere else on the planet. I see Superskoda has setup outlets in other markets, but not here.
How about starting a movement, to bombard Superskoda with cancelled orders, complaints about their lack of shipping alternatives & suggestions they setup an outlet in Australia. There is no competition here.
PS: I've had my V6 for nearly 4 years, longer than most. It's a great car for people who can enjoy it out of traffic & afford to feed it. I love it. But it will be the last Skoda I will buy, unless VAG & Skoda drastically improve after sales parts supply.
.... after an extended absence.
I went to have a look on Superskoda tonight for two items: Genuine xenon bulbs & interior mats for a Superb Elegance sedan.
Yippee, both available on Superskoda at prices well cheaper than Skoda dealers in Australia. I'll buy them, I thought.
Then I got to the checkout. Delivery charge = 140.82 Euro. At A$1.4840 that's A$209 for ordinary mailing! No thanks, no sale.
Anyway, my order proceeded while I was trying to find a shipping option. Mind you, it proceeded without going to payment. I've replied to their order confirmation telling them to cancel the order & why. Their shipping arrangements to Australia are about the dearest on the planet.
PS: For what it's worth, I love the car, but as it stands I will not buy another Skoda unless something drastic happens to improve after sales & warranty support from VAG & Skoda. It is said this is true of many European makes, but Skoda is definitely the one with the worst spare parts support of all makes imho.
I've had my V6 just on 4 years now & increasingly getting pissed off about not being able to buy parts anywhere, without ordering & waiting for VAG & their dealer network to rip me with a 100% markup on what Skoda owners pay everywhere else on the planet. I see Superskoda has setup outlets in other markets, but not here.
How about starting a movement, to bombard Superskoda with cancelled orders, complaints about their lack of shipping alternatives & suggestions they setup an outlet in Australia. There is no competition here.
PS: I've had my V6 for nearly 4 years, longer than most. It's a great car for people who can enjoy it out of traffic & afford to feed it. I love it. But it will be the last Skoda I will buy, unless VAG & Skoda drastically improve after sales parts supply.