View Full Version : Reverse sensors question
Harpoon
05-02-2014, 08:42 PM
Hi all, my brother in law also bought an Octavia same time as me. Both our cars had to be fitted with reverse sensors by the dealer on delivery. I found out last week his reverse sensors have the on screen display when activated but nothing appears on my screen. We both have the same sat nav unit. Have our different dealers fitted different reverse sensor packages? Why does nothing show on my screen and can my dealer fix this? The beeps work fine in my car but nothing on screen. Gonna call tomorrow but thought I'd ask the real experts first ;)
OctaviaKid
05-02-2014, 08:45 PM
From my limited knowledge
May just need to be coded or they may have used a cheaper system that won't communicate with the sat nav unit
I wanted to have parking sensors fitted but the just before (a couple of days) I was about to give the go ahead apparently they weren't ones that would work on screen - even though that's what I told them I wanted all along.
OctaviaKid
07-02-2014, 03:52 PM
How did you go with the dealer?
Hi,
From my understanding, having recently purchased mine, it goes like this:
If you buy the spec level where the reverse sensors are standard then full integration occurs.
Buy lower spec and get them fitted as a dealer fit option, then no integration with the screen. The dealer will fit which ever ones he likes.
Perhaps integration is possible with recoding, maybe depending on the specific sensors
Cheers
Steve
That's about right unless the dealer fits factory sensors, which I doubt they would
Harpoon
09-02-2014, 09:39 PM
We both bought identical cars both had reverse sensors fitted by the dealers (Essendon and Brighton) so the conclusion is likely he got factory sensors I did not? Didn't get a chance to call Skoda yet to ask...
kamold
09-02-2014, 10:00 PM
Cross your fingers and hope they just didnt do the coding correctly, but used the factory OPS sensors.
If they are aftermarket they won't do integration. THey need to be a parktronic unit that can communicate over the CANbus to the headunit to do the display.
If the dealer cant help just get a scan done with VCDS and if you have the parking sensor module installed it just needs to be coded on the head unit.
OctaviaKid
10-02-2014, 10:38 AM
Cross your fingers and hope they just didnt do the coding correctly, but used the factory OPS sensors.
If they are aftermarket they won't do integration. THey need to be a parktronic unit that can communicate over the CANbus to the headunit to do the display.
If the dealer cant help just get a scan done with VCDS and if you have the parking sensor module installed it just needs to be coded on the head unit.
So can you get the right module and connect it to any sensors and it will work???? If so I will be very grumpy with my dealer because they to me if not factory - not possible for integration. Sorry if I misread that completely haha
OctaviaKid
10-02-2014, 10:39 AM
Never mind I did completely misread it hahaha
spud75
10-02-2014, 11:20 AM
We both bought identical cars both had reverse sensors fitted by the dealers (Essendon and Brighton) so the conclusion is likely he got factory sensors I did not? Didn't get a chance to call Skoda yet to ask...
My two cents. If you bought rear parking sensors form a dealer on a new car, and they dont integrate with the head unit. I would be going back to the dealer and saying, fix it. Unless the dealer specifically told you that the sensors would not integrate with the unit, then you have all rights to believe they would behave as per the manual, in which they come up on the display.
Dealers problem, Dealer has to fix. Not your problem if he tried to take shortcuts, but if he did, then you have grounds for misrepresentation as buying new from a dealer with sensors fitted by the dealer indicates they should work as if fitted by the factory, unless you are given something to sign and acknowledge that the sensors would not perform as normal.
tigger73
10-02-2014, 01:07 PM
You'll have a list of all the factory fitted codes/options in the service manual and this info is also located in the boot floor.
It will look something like this:
7723
This sticker shows lots of info about that vehicle - it may not be exactly the same but gives you a good guide of the type of thing you're looking for.
All you have to do is decode the 3 digit codes to work out all the options your vehicle had fitted at the factory.
The engine code for the vehicle above is BWA and the transmission code is JLW along with the paint code under the engine number LB9A.
If you want to know what all the other option codes are from 3 down then type them into VW/Audi/Seat/Skoda Option Codes Decoder (http://igorweb.org/equidec/Default.aspx). These Option Codes will tell you what was fitted to the vehicle when it came from the factory :)
spiff
10-02-2014, 02:05 PM
When I took my car in for an update to the maps and version update (after 4 years), the dealer mucked something up and told me that a "control unit" needed replacing. I was still getting the beeps but the on screen image on my rns510 had disappeared. Cue a couple of weeks later when the part arrived from Sydney, they fixed it and all was good.
Just saying this as another possibility to consider for your scenario.
Harpoon
14-03-2014, 08:39 AM
Turns out they fitted non genuine sensors and it does not have the functionality. I argued with the sales manager that we were mislead that the sensors are the same as the standard despite being non genuine parts. Too bad for me though.... nothing they can do now.
dunners
17-03-2014, 12:43 PM
I know someone who had the same thing happen.
I have a VW with the parking sensors displaying on the screen
They have a Skoda with just parkin sensors no display.
The difference is that mine has what they call "Optical Parking System (OPS)" what the Skoda has is just aftermarket parking sensors
You'll find when discussing with the dealer that they never offered you OPS they only offered you parking sensors.
Unfortunately (and i really feel for you) there isn't much you can do.
Lesson learnt: If your looking at buying a VW/Skoda request the Optical Parking System not just parking sensors. If you request OPS and they only provide parking sensors then they have to fix it.
tigger73
17-03-2014, 01:00 PM
Turns out they fitted non genuine sensors and it does not have the functionality. I argued with the sales manager that we were mislead that the sensors are the same as the standard despite being non genuine parts. Too bad for me though.... nothing they can do now.
Id be taking it up with Skoda Aus. The fact is that a dealer is fitting non-genuine accessories and likely charging genuine price (unless it's specifically written into your contract that it's non-genuine). Where do you stand with warranty then if there is ever an issue??? No other dealer is going to want to touch it and Skoda Aus certainly won't warranty the aftermarket sensors.
It wouldn't be the first time a dealer has tried to cut corners and pocket the cash.
dunners
17-03-2014, 04:00 PM
Id be taking it up with Skoda Aus.
It's actually a very common practice most dealerships do it in some form or another. If anything goes wrong with it the responsibility is with the dealership who fitted it (or in turn the original manufacturer).
tigger73
17-03-2014, 04:12 PM
It's actually a very common practice most dealerships do it in some form or another. If anything goes wrong with it the responsibility is with the dealership who fitted it (or in turn the original manufacturer).
I am sure it is. But even though it may be common practise in the industry, if they're not going to have the same features you'd think the sales guys ought to explain that it's not going to have the same options as the OEM part.
Whether it is fitted at the factory or the dealer has no difference to functionality if it's OEM. When you buy a new car with an option I think most people would expect that OEM/genuine parts were going to be used irrespective of where that part was fitted.
Same as when you take it to the dealer for service you expect genuine parts/oils to be used.
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dunners
17-03-2014, 04:39 PM
if they're not going to have the same features you'd think the sales guys ought to explain that it's not going to have the same options as the OEM part.
Whether it is fitted at the factory or the dealer has no difference to functionality if it's OEM. When you buy a new car with an option I think most people would expect that OEM/genuine parts were going to be used irrespective of where that part was fitted.
This is what I said before, they don’t sell it advertising that it's OEM. You request parking sensors and they provide them (or ad them in to sweeten the deal). There is nothing which states that everything provided in a new car has to be OEM.
That’s why I said if you’re buying make sure you specify what you want, in this circumstance OPS. If you have requested the OEM option and then they fit aftermarket that’s when you have a case, otherwise they have fulfilled their obligations.
Yes it sucks and to a point some may consider it deceit, but they aren't breaking any rules.
kamold
17-03-2014, 05:24 PM
They aren't breaking any rules but putting the onus on the consumer to understand every acronym from multiple manufacturers is poor form. A dealer who wants to build rapport and a loyal customer base should offer aftermarket as an inferior, cheaper option only if it has less functionality than oem as in the case of ops.
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Harpoon
17-03-2014, 05:33 PM
I spoke to the manager, expressed my disappointment and told him I won't be back and if I buy another Skoda it'll be from elsewhere.
I won't lose sleep over the sensors. They work as far as beeps go. Just feel a bit mislead. Meh.
tigger73
17-03-2014, 06:15 PM
This is what I said before, they don’t sell it advertising that it's OEM. You request parking sensors and they provide them (or ad them in to sweeten the deal). There is nothing which states that everything provided in a new car has to be OEM.
That’s why I said if you’re buying make sure you specify what you want, in this circumstance OPS. If you have requested the OEM option and then they fit aftermarket that’s when you have a case, otherwise they have fulfilled their obligations.
Yes it sucks and to a point some may consider it deceit, but they aren't breaking any rules.
Yes understand the dealer may be technically meeting their obligations, however it's only because the person purchasing the car isn't specific enough in writing the contract and the dealer bends it to their benefit.
Legally correct but probably not how the person signing the contract for the vehicle intended.
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