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Allegiance
10-02-2010, 04:04 PM
Hi Guys,

Now I know this has been discussed to varying degrees in other topics.

I have already put down the deposit on my GTI, the deal I got was:

GTI, 5 Door, Black, Sunroof, DSG for $46,000 drive away (car is clearing customs so 2 weeks roughly away).

I would really like a window tint (darkest legal) for free.

Also, I can't seem to find it in the spec sheet, but I believe there may be a basic bluetooth kit available as well? Ideally I would like this thrown in as well.

Now at this point it is pretty difficult, but what are some strategies you have used to get more from a dealer post deposit?

Thanks!

trueman
10-02-2010, 04:08 PM
You have already a good deal I doubt they help you any more.:banana:

STV4SYT
10-02-2010, 04:11 PM
No chance.

team_v
10-02-2010, 04:14 PM
You could negotiate these if you offer post purchase servicing at the dealership.

Window tint you could say you found it cheap elsewhere but prefer the dealer service and guarantee and see what they can do to match your price.

Otherwise just go with it, you got a pretty mint deal anyway.
What's another 1k max in teh grand scheme of things?

Tim
10-02-2010, 04:14 PM
as above. No chance! Why would they give you anything more when they already have a signed contract and deposit?

Allegiance
10-02-2010, 04:14 PM
I did get a call from another dealer yesterday who I was talking to over the weekend that said they could have beaten that driveaway price by "at least $1,500". However since I had paid a deposit it was to late.

Could I use this as leverage?

Rocket36
10-02-2010, 04:28 PM
Leverage? For what? You have a contract with a dealer. They're running a business so unless they're feeling a bit "charity" inclined, they're not going to do themselves out of anything financially.

Guest1306
10-02-2010, 04:29 PM
It used to be the case that a man's word was all that was needed. A gentleman’s handshake was rock solid.

From what I read above even a signed contract is not honourable for some people

trueman
10-02-2010, 04:33 PM
It used to be the case that a man's word was all that was needed. A gentleman’s handshake was rock solid.

From what I read above even a signed contract is not honourable for some people
Yep dealing is for prior to signing on the dotted line.
Maybe if the delivery is delayed.................:brutal:

STV4SYT
10-02-2010, 04:37 PM
The downside to buying a car that is months away is that you will always here stories of better deals elsewhere etc.

I could have done a lot better on mine, but this time next month i should have it sitting in my driveway....


suck it up..

Allegiance
10-02-2010, 04:50 PM
It used to be the case that a man's word was all that was needed. A gentleman’s handshake was rock solid.

From what I read above even a signed contract is not honourable for some people

Yes because car salesmen are an honourable bunch!
:lmfao:

(no offense intended towards yourself)

barrenjoey owl
10-02-2010, 04:50 PM
Hi Guys,

Now I know this has been discussed to varying degrees in other topics.

I have already put down the deposit on my GTI, the deal I got was:

GTI, 5 Door, Black, Sunroof, DSG for $46,000 drive away (car is clearing customs so 2 weeks roughly away).

I would really like a window tint (darkest legal) for free.

Also, I can't seem to find it in the spec sheet, but I believe there may be a basic bluetooth kit available as well? Ideally I would like this thrown in as well.

Now at this point it is pretty difficult, but what are some strategies you have used to get more from a dealer post deposit?

Thanks!

Next time get someone smarter than you to negotiate the deal, :brutal:

Mika
10-02-2010, 04:56 PM
You were obviously happy with the deal when you signed the contract, so mazel tov to you on the purchase. Next time negotiate that stuff before you sign.

gtimk5
10-02-2010, 04:59 PM
Hmmm, a no brainer thread here.
You were happy with the deal offered, accept it....

elisiX
10-02-2010, 05:04 PM
Hmm .. mixed thoughts on this thread.

Against: Allegiance - you've been pretty bloody annoying to say the least by starting 10 new threads in a week (give or take) about topics that have already been discussed at length. And as I see it, this is part of your problem at this point. You've conducted just about no research before putting the money down and now you're suffering buyers remorse. No harm in asking mate, but I just dont see how you will pull this one off. The flip-side however....

For: Reason I say mixed thoughts is because I went back to my dealer and pushed after signing. HOWEVER.. I was within 24 hours of signing and I simply stated that deals being quoted online were $1500-1800 better than my own and i'd like them to evaluate the deal and come back to me with something. I didnt yell and scream or insist I would cancel either. They read between the lines. I left it with them to decide if it would be a further discount or added option (whatever would affect them less). In the end they left it with me so I chose to add the MDI cable and Park Assist ($1600 value approx.).

Allegiance
10-02-2010, 05:08 PM
Hmm .. mixed thoughts on this thread.

Against: Allegiance - you've been pretty bloody annoying to say the least by starting 10 new threads in a week (give or take) about topics that have already been discussed at length. And as I see it, this is part of your problem at this point. You've conducted just about no research before putting the money down. Now you're suffering buyers remorse. No harm in asking mate, but I just dont see how you will pull this one off. The flip-side however....

For: Reason I say mixed thoughts is because I went back to my dealer and pushed after signing. HOWEVER.. I was within 24 hours of signing and I simply stated that deals being quoted online were $1500-1800 better than my own and i'd like them to evaluate the deal and come back to me with something. I left it with them to decide if it would be a further discount or added option. I chose to add the MDI cable and Park Assist ($1600 value approx.).

Not really buyers remorse, rather just trying to get the most I can.

Whilst I do appreciate what you are saying, usually if I post a response in a thread that has 9 pages, it's quite common for a post to get ignored/overlooked. If a new thread is started, everyone reads the first post, regardless of there thoughts in the thread. Hence my reason for starting new threads.

I have appreciated everyones help with the threads I have created.

STV4SYT
10-02-2010, 05:33 PM
If a new thread is started, everyone reads the first post, regardless of there thoughts in the thread. Hence my reason for starting new threads.



This is not true, as the majority of regular posters will use the "New Posts" button at the top of the page to only the updated posts, this is why some go on to 30 or 40 pages.

You will be more likely to get an answer if you have found a similar thread and reopened it that starting a new one.

Brendan_A
10-02-2010, 05:37 PM
Man!! Your asking for way too much. Good luck getting all that for free!

flappa
10-02-2010, 05:57 PM
I'm all for getting a good deal out of a Car Dealer , but a Deal is a Deal.

I like the ability to look the Dealer in the eyes and get some positive action in the event of a warranty issue.

obiwan
10-02-2010, 06:09 PM
Your price does seem pretty good as it is. I got 3 door, DSG, standard seats, cheap bluetooth, tinted windows and personalised plates for about $47,000 or $48,000, I forget now once the plates were added. So for you to get sunroof and 5 door for $46,000 sounds quite OK to me.

Maybe ask for a free cap, but to expect now to have tinting thrown in, no way.

Flighter
10-02-2010, 07:54 PM
It used to be the case that a man's word was all that was needed. A gentleman’s handshake was rock solid.

From what I read above even a signed contract is not honourable for some people

I agree, and even find the title of this thread rather obnoxious. Driving a hard bargain is one thing, but "screwing the dealer" is another. Would anyone think highly of dealers running a thread about how they "screwed" the customer? I doubt anyone is putting a gun to anyone else's head and saying "Sign here".

giddleberry
10-02-2010, 08:00 PM
If the dealer called you after you signed the contract and asked if they could up the price on your car by 2k what would you say??

G-rig
10-02-2010, 08:09 PM
Dealer bluetooth and tint is crap, get those later...

Corporate discount helps, but you shoudl be happy you're buying in Melbourne as there aren't many discounts going up here.

Anyway hope you don't get a better deal if you are only out to screw them over (I'd tell you to shove it).

JLR
10-02-2010, 08:14 PM
Unfortunately, most dealers you tell the price of another after you sign the contract will ALWAYS say they could have beat it. But when push comes to shove, they probably won't.




I did get a call from another dealer yesterday who I was talking to over the weekend that said they could have beaten that driveaway price by "at least $1,500". However since I had paid a deposit it was to late.

Could I use this as leverage?

Allegiance
10-02-2010, 08:21 PM
I agree, and even find the title of this thread rather obnoxious. Driving a hard bargain is one thing, but "screwing the dealer" is another. Would anyone think highly of dealers running a thread about how they "screwed" the customer? I doubt anyone is putting a gun to anyone else's head and saying "Sign here".


Dealer bluetooth and tint is crap, get those later...

Corporate discount helps, but you shoudl be happy you're buying in Melbourne as there aren't many discounts going up here.

Anyway hope you don't get a better deal if you are only out to screw them over (I'd tell you to shove it).

Oh that's right, dealers aren't at all out to screw the customer. I mean it's not like we have to sit in a dealership uncomfortably bargaining them down for an hour to try to get a fair price on the purchase of a new car. I mean dealer's being so fair and all should give you there honest best price at the very beginning.

But no I am just an "obnoxious" customer. That's why when I walk into one VW dealership they give me $12k for my car, the second one I walk into they give me $14k. It's because they are all fair and don't at all try to take advantage (i.e. 'screw') the customer. :stupid:

Allegiance
10-02-2010, 08:23 PM
Unfortunately, most dealers you tell the price of another after you sign the contract will ALWAYS say they could have beat it. But when push comes to shove, they probably won't.

Thank you for providing something constructive to this thread rather than some of the other posters.

jimmyjames
10-02-2010, 08:26 PM
I'm glad dealers don't have kids, mortgages, hospital bills, food bills and all of the other trappings we are burdened with.

I'm glad they can afford to pay huge rentals on their showrooms, payments on their stock and repair costs for flogged demo's out of the goodness of their hearts.

And I'm glad that they can bend over backwards to give someone a sharp deal to sell a car and grab their meagre commission to blow on whatever dealers spend their pittance on.

And I'm glad I negotiated a deal that left both of us in a good mood and didn't leave the dealer with the thought of "here comes that prick again" every time I go into the dealership.

Allegiance
10-02-2010, 08:29 PM
I'm glad dealers don't have kids, mortgages, hospital bills, food bills and all of the other trappings we are burdened with.

I'm glad they can afford to pay huge rentals on their showrooms, payments on their stock and repair costs for flogged demo's out of the goodness of their hearts.

And I'm glad that they can bend over backwards to give someone a sharp deal to sell a car and grab their meagre commission to blow on whatever dealers spend their pittance on.

And I'm glad I negotiated a deal that left both of us in a good mood and didn't leave the dealer with the thought of "here comes that prick again" every time I go into the dealership.

So you will happily pay more for a car just because you want to be nice to the dealer? :confused:

G-rig
10-02-2010, 08:31 PM
I guess there are ways to conduct yourself and 'bargain' the dealer instead of take any profit they may make.

Allegiance
10-02-2010, 08:44 PM
Well if that's what you want to do good luck to all of you. :icon_surrender:

Spook
10-02-2010, 08:50 PM
Unfortunately, most dealers you tell the price of another after you sign the contract will ALWAYS say they could have beat it. But when push comes to shove, they probably won't.

Reminds me of this article I read on carbroker.com.au (http://www.carbroker.com.au/car-dealer-tricks-tactics-scams.php)
See under Spraying: Also known as "throwing a hand grenade". Dealers will pursue a potential customer until he buys. If the client ends up buying from a different dealer, the sales person that missed out on the deal rings you to get the bad news. When you tell him you bought elsewhere (at a very good price of $35,000) he says: "I sure hope you didn't pay more than $33,000 for it!". This is designed to make the customer feel as bad as the salesman. It also highlights just how nasty some people can be.

The rest of an article is an interesting read too.

G-rig
10-02-2010, 08:50 PM
All I was saying is no need to be a **** about it.

elisiX
10-02-2010, 08:57 PM
Mate I am not for a second discounting the fact that dealers and salespeople in general are dodgy - they can be.

However the point here is that you have made a decision!... and you are now suggesting that they still 'owe' you something.

They do not.

Corey_R
10-02-2010, 09:17 PM
+1 to elisiX.

I generally find this thread offensive. Not all dealers are scum, many a quite helpful, including the several that frequent this site. I think that Allegiance has only done a disservice to himself by starting such a silly thread.

G-rig
10-02-2010, 09:21 PM
Give the OP a break he's probably 19 and doesn't know any better.

240z
10-02-2010, 09:38 PM
I've been shopping around for a gti and not just in vic and so far a couple of them have been extremely polite even though they haven't got my business, Dave at central coast vw is one:thumbup:

Allegiance
10-02-2010, 09:57 PM
Mate I am not for a second discounting the fact that dealers and salespeople in general are dodgy - they can be.

However the point here is that you have made a decision!... and you are now suggesting that they still 'owe' you something.

They do not.


+1 to elisiX.

I generally find this thread offensive. Not all dealers are scum, many a quite helpful, including the several that frequent this site. I think that Allegiance has only done a disservice to himself by starting such a silly thread.

Did I say that they still 'owed' me something? No

Did I say that all dealers are scum? No

Stop focusing on that fact that my topic has the words "screw" and "dealer" in it.

This is what my original post said:


Hi Guys,

Now I know this has been discussed to varying degrees in other topics.

I have already put down the deposit on my GTI, the deal I got was:

GTI, 5 Door, Black, Sunroof, DSG for $46,000 drive away (car is clearing customs so 2 weeks roughly away).

I would really like a window tint (darkest legal) for free.

Also, I can't seem to find it in the spec sheet, but I believe there may be a basic bluetooth kit available as well? Ideally I would like this thrown in as well.

Now at this point it is pretty difficult, but what are some strategies you have used to get more from a dealer post deposit?

Thanks!

People have asked similar questions in other topics!

G-rig
10-02-2010, 10:01 PM
Stop focusing on that fact that my topic has the words "screw" and "dealer" in it.



Best way to screw the dealer post deposit

:1orglaugh: :1orglaugh: :1orglaugh:

VW Convert
10-02-2010, 10:04 PM
I'm glad dealers don't have kids, mortgages, hospital bills, food bills and all of the other trappings we are burdened with.

I'm glad they can afford to pay huge rentals on their showrooms, payments on their stock and repair costs for flogged demo's out of the goodness of their hearts.

And I'm glad that they can bend over backwards to give someone a sharp deal to sell a car and grab their meagre commission to blow on whatever dealers spend their pittance on.

And I'm glad I negotiated a deal that left both of us in a good mood and didn't leave the dealer with the thought of "here comes that prick again" every time I go into the dealership.

Excellent post jimmyjames, I concur 100%.

Dealers are an important link in the chain that provides us with new cars, some do it better than others and often there can be a love hate relationship between customers and dealers.

I have never set out to "screw" a dealer on the purchase of a new car, but that does not mean I do not set out to get the best deal I can. My profession involves being responsible for purchasing and each year, I spend many millions of my employers dollars. The basis on which I have done that is to ensure that the deal is good for both customer and seller, after all, if the seller makes nothing from the deal, they probably won't be there next time I require their goods. It all boils down to building a long term relationship and when I shake hands on a deal, the negotiation ceases, full stop.

I have to say that the whole tenor of this thread is contrary to the aims of this forum which was set up for VW enthusiasts to discuss their cars rather than how to screw a dealer. I'm thinking we have somewhat lost our way.

My 2 cents, take it or leave it.

Cheers

George

MariusGT
10-02-2010, 10:26 PM
I recently read on a thread about gt/gt sports within this site: someone had put down a deposit with a private seller.

They had agreed on a price- a deposit was laid down.

The seller then showed the car to another prospective buyer (I assume) and buyer #2 offered more.

Seller sold to 2nd buyer in spite of the deposit and agreement with 1st buyer.

Dealers as a whole are not perfect, neither are private sellers.
And by the title of this thread- buyers are no angels!!!

G-rig
10-02-2010, 10:31 PM
^ That's also a **** act, they should have refunded the deposit to buyer #1.

Maverick
10-02-2010, 11:26 PM
Did I say that they still 'owed' me something? No

Did I say that all dealers are scum? No

Stop focusing on that fact that my topic has the words "screw" and "dealer" in it.

What did you mean to say other than "screw" the "dealer" than?


People have asked similar questions in other topics!

And the answer has always been the same. What makes you think the dealer owes you anything or is willing to cut their margin because you didn't know what you wanted when you went in to purchase the car?

Suck it up and move on, the dealer isn't going to give you anything and asking is just going to guarantee you poor service from now on including your car being the last prepared for delivery.

Maverick
10-02-2010, 11:27 PM
^ That's also a **** act, they should have refunded the deposit to buyer #1.

They did..

Flighter
11-02-2010, 12:17 AM
Oh that's right, dealers aren't at all out to screw the customer. I mean it's not like we have to sit in a dealership uncomfortably bargaining them down for an hour to try to get a fair price on the purchase of a new car. I mean dealer's being so fair and all should give you there honest best price at the very beginning.

But no I am just an "obnoxious" customer. That's why when I walk into one VW dealership they give me $12k for my car, the second one I walk into they give me $14k. It's because they are all fair and don't at all try to take advantage (i.e. 'screw') the customer. :stupid:

I said that I found the thread title "rather obnoxious" (and it seems I'm not the only one); nothing about you being an obnoxious customer. And for what it's worth, the best price I got was received after I sent an anonymous email to the dealer, rather like you sarcastically say at the end of your first paragraph above. The dealer was straight up with me from the start, the whole purchase was wrapped up in about 15 minutes, and I've since enthusiastically recommended him to others as a result. A few months have passed since then, and the RRP price of the car has dropped by $1000, but I don't feel "screwed" as a result.

G-rig
11-02-2010, 06:36 AM
They did..

That's good, it sounded like they didn't by that statement but understand the buyer would still be disappointed.

Allegiance
11-02-2010, 07:07 AM
What did you mean to say other than "screw" the "dealer" than?



And the answer has always been the same. What makes you think the dealer owes you anything or is willing to cut their margin because you didn't know what you wanted when you went in to purchase the car?

Suck it up and move on, the dealer isn't going to give you anything and asking is just going to guarantee you poor service from now on including your car being the last prepared for delivery.

"Best way to further bargain with a dealer post deposit, whilst also not trying to upset the delicate eco system that is vwwatercooled."

As I said, I NEVER said the dealer "owed" me anything, but If I can get a tint thrown in, or 50% off, then I am certainly going to try for that.

In the end, I always get my car serviced at the dealer, so they are going to "screw" me right back when it comes to that.

Allegiance
11-02-2010, 07:10 AM
I said that I found the thread title "rather obnoxious" (and it seems I'm not the only one); nothing about you being an obnoxious customer. And for what it's worth, the best price I got was received after I sent an anonymous email to the dealer, rather like you sarcastically say at the end of your first paragraph above. The dealer was straight up with me from the start, the whole purchase was wrapped up in about 15 minutes, and I've since enthusiastically recommended him to others as a result. A few months have passed since then, and the RRP price of the car has dropped by $1000, but I don't feel "screwed" as a result.

I very much doubt you got the best price you could sending an anonymous email. Either that or the dealer must have been desperate for business.

In all my buying experience, I have never recieved the best price off the bat, in both trade in and final price of new car.

I am sure that if this even did happen for you, there would be many more people here that would agree this isn't the case 99% of the time unless a prior relationship exists.

Flighter
11-02-2010, 08:30 AM
I very much doubt you got the best price you could sending an anonymous email. Either that or the dealer must have been desperate for business.

In all my buying experience, I have never recieved the best price off the bat, in both trade in and final price of new car.

I am sure that if this even did happen for you, there would be many more people here that would agree this isn't the case 99% of the time unless a prior relationship exists.

Feel free to ask Dermot (who is a member of this forum, and whom I did not know previously) that indeed I did contact him anonymously by PM from within this forum, and to which he PM'd me a price in return that I was very happy with, did not haggle over, and signed a contract for a couple of days later. Only he could say whether he was desperate for business, but I don't see how that is relevant anyway, as it was a mutually agreeable transaction whatever his circumstances.

Dave8878
11-02-2010, 08:33 AM
I've been shopping around for a gti and not just in vic and so far a couple of them have been extremely polite even though they haven't got my business, Dave at central coast vw is one:thumbup:

Glad to be of help! and that goes out to everyone out there I'll always be happy to help in any way I can!

Oh and with regards to what dealers dpend their pittiful commission on - I personally am saving for an inflatable spa :)

elisiX
11-02-2010, 08:35 AM
Sweet. Party @ Dave's when the spa arrives. w00t. :banana:

obiwan
11-02-2010, 08:49 AM
Spa, spa??? Do dubbers go nude?

Maverick
11-02-2010, 08:58 AM
"Best way to further bargain with a dealer post deposit, whilst also not trying to upset the delicate eco system that is vwwatercooled."

As I said, I NEVER said the dealer "owed" me anything, but If I can get a tint thrown in, or 50% off, then I am certainly going to try for that.

By all means try, this way the dealer will know exactly how to treat you.

Did it ever occur to you that perhaps just perhaps you're in the wrong here and it's not everyone else who is wrong?


In the end, I always get my car serviced at the dealer, so they are going to "screw" me right back when it comes to that.

If you adopt that attitude you deserve everything you get.

How money do you think the dealer makes out of charging you for a few hours labour each year? $100? maybe $150?

How much do you think it costs the dealer to run the service centre, provide loan cars, train staff, pay for equipment and so forth?

I'm so glad I don't work in retail, so many people have these stupid unrealistic ideas as to how important they are to the business and how the customer should always be right. Even if that was correct it doesn't excuse the way people carry on with dealers.

Why don't you try treating the dealer how you'd like to be treated and you might see that it's beneficial to not act like a t0ss3r. Dealership staff are not machines but have feelings as well so when you abuse them you get put down the list of customers they will go out of their way to assist.

ozvino
11-02-2010, 10:17 AM
How about you contact me and I will take over your contract with the dealer and take delivery of your car, I will refund your deposit in cash plus I will flip you the $200 for the window tint out of my own pocket

Then you can go and haggle a deal on a new car, order it and wait until August, BUT you will be $200 in front........

It's called nickle and diming.......

RSwag
11-02-2010, 10:25 AM
I did get a call from another dealer yesterday who I was talking to over the weekend that said they could have beaten that driveaway price by "at least $1,500". However since I had paid a deposit it was to late.

Could I use this as leverage?

Surely you can't really be that dishonest or maybe your just completley niaive??? You ring another dealer, tell them you have already purchased and the price!! Knowing that he can't sell you another car (unless you are in the market for 2 at once) what did you expect him to say "Thats a great deal, we can't do better than that".

He told yoyu $1500 to waste your time because you are wasting his.

I only buy a new car once every 5 years and i can see your headed for disaster when the dealer renegs on the original deal. I have been there before when i was being stupid about the 207 GTi when it was first launched years back. Popular limited stock car, i pushed the issue and the dealer cancelled checked the conditions of the contract and with consumer affairs and the dealer had (at that time) the right to cancnel the order at anytime.

Good luck with it but i think you maybe digging yourself a hole you may not be able to climb out of.

RSwag
11-02-2010, 10:43 AM
[QUOTE=jimmyjames;459102]
And I'm glad that they can bend over backwards to give someone a sharp deal to sell a car and grab their meagre commission to blow on whatever dealers spend their pittance on.[QUOTE]

This is really interesting though becuase my brother worked in the car game for a little while and it was appualiing waht they get paid. Base salary is $590 a week before tax, they get $100 minimum per car. If a deal doesn't gross e.g. makes $500 over cost price then the consultant gets a minimum payment and this is an industry standard of $100 before tax.

As the market is so tight this is the norm for almost all purchase apart from your GTi launch stock and other new model releases.

They show you the car, do the negotiations, sell the car, organise and do the delivery and then follow you up for at least 3 months after the delivery and in some places for years after. Hours and hours of work for $100 before tax. :brutal:

Where we are thinking we are screwing the dealer and in reality the consultant who does all the hard work and the one you probably get along well enough assuming you brought from him/her is the one getting screwed by you and his/her company..............................poor buggers!!

elisiX
11-02-2010, 10:47 AM
While I don't believe in screwing the dealer - it's not my problem if they're not paid well enough for their efforts.

And a minimum of $100 a car, when they're expected to sell 30 a month is not chump change in addition to another $600 a week.

Even if it is all before tax. And again, we're talking about a min of $100 per unit.

So they should be making approx $5400 a month before tax. It's still $64k+ p/a.

Guest1306
11-02-2010, 11:12 AM
While I don't believe in screwing the dealer - it's not my problem if they're not paid well enough for their efforts.

And a minimum of $100 a car, when they're expected to sell 30 a month is not chump change in addition to another $600 a week.

Even if it is all before tax. And again, we're talking about a min of $100 per unit.

So they should be making approx $5400 a month before tax. It's still $64k+ p/a.

The average new car sales consultant is expected to sell 11 - 15 new cars per month. Any less is below standard. Any more is too much to provide a good service.

RSwag
11-02-2010, 11:13 AM
While I don't believe in screwing the dealer - it's not my problem if they're not paid well enough for their efforts.

And a minimum of $100 a car, when they're expected to sell 30 a month is not chump change in addition to another $600 a week.

Even if it is all before tax. And again, we're talking about a min of $100 per unit.

So they should be making approx $5400 a month before tax. It's still $64k+ p/a.

64,000pa to sell 30 units a month, not that anyone does but are you for real??

Think of how long it took to sell and deliver your car, even if you took a 15 minute test drive, 30 minutes negotiating and 40 minutes for delivery thats about an hour 20 minutes.

In reality this is not the norm, presentation of the car will take around 30 minutes (i know i had to sit and watch my brother do it before we went to lunch!!) test drive 20 minutes and then (majority of cases) days and sometimes months of f/up and negotiations. This could be up to 6 hours of work before the thing is even sold.

Then there is the time and effort required to get the vehicle ready for delivery nad then the delivery itself which after sitting in a showroom at 6pm at night waiting for him to finish i can assure does not take a few minutes, 45minutes at best on average.

To make the pathetic $64k you speak of as the pinnacle he/she would have to repeat this 30 times a month, month in month out..............................

Throw in the fact they are forced to work public holidays and a 5 1/2 day a week with a 8:00am start 6pm finish (they only get paid for 38 hours) no overtime rates weekend or public holiday penalties it's not the glam job you describe.

Think about it

Allegiance
11-02-2010, 11:26 AM
No one is forcing them to work in that business. They must do it for a reason?

team_v
11-02-2010, 11:28 AM
No one is forcing them to work in that business. They must do it for a reason?

Just as no one forced you to sign the contract without negotiating extra for the tint and bluetooth, both of which are minor extra's anyway.

The bluetooth isn't worth it and the tint would be $200-300 for a mk6.
Really not worth fussing over.

Allegiance
11-02-2010, 11:30 AM
Just as no one forced you to sign the contract without negotiating extra for the tint and bluetooth, both of which are minor extra's anyway.

The bluetooth isn't worth it and the tint would be $200-300 for a mk6.
Really not worth fussing over.

That is totally unrelated to the statement I made in my previous post.

Actually the tint quoted by the dealer is $895.

Christopher
11-02-2010, 11:33 AM
but that is going through the dealer, which always involves large mark-ups (no offense to them). i.e. look at fitting MDI, factory option is <$300, dealer fitting is >$500, based on what others here have posted...

Going aftermarket to a private tinting company such as tint a car, etc... People here have been quoted and done it for approx $400, there abouts...

RSwag
11-02-2010, 11:39 AM
Your right no one is forcing them and that's why their is such a high turn over and such a high perpencity for young, uninformative cadets who make the experience a negative one because they are the only buggers that would do it and not question it until things like marraige, mortgages, children arrive.

My brother was releaved to get out of it but he loved the product (a japanese competitor i dare not mention) and he loved meeting and helping new people. A lot of people treated him like crap but there were ome really decent ones that made it all worth while.

For the best part most people felt he was earning $100,000 plus in a bad year and needed to be screwed for every cent. Or that they were screwing over this big corporate company for the best deal and he would get paid the same either way, this is simply not true.

I believe managers though get at least double of the consultants +++ but this is 3rd hand info so i am not sure

Don't get me wrong though, i am not saying lay down and die becuase these poor poor sales consultants are pennyless. Not at all, what i am saying is maybe be a little more reasonable if everyone did what you are intending to do buying a car in the future would become a nightmare.

Guest1306
11-02-2010, 11:41 AM
No one is forcing them to work in that business. They must do it for a reason?


I would LOVE to know what you do for a living!

But given your integrity I doubt you would tell us the truth.

Maverick
11-02-2010, 11:49 AM
but that is going through the dealer, which always involves large mark-ups (no offense to them). i.e. look at fitting MDI, factory option is <$300, dealer fitting is >$500, based on what others here have posted...

The factory option is fitted at the factory when the car is assembled with the harness ready to accept it and is covered during the warranty period by Volkswagen.

The dealer fitted option has an additional cost as it's sent out in individual boxes around the world with a retrofit kit and than has to be fitted and coded by the dealer who is also responsible for any damage to trim or the electronics and has to support the MDI during the warranty period at their cost. The RRP on the MDI kit for you to buy it over the counter is $450. Is $500-600 really that much for it to be fitted by the dealer?

Factory fitted Bi-Xenons are $1890. To have the dealer fit them is going to set you back around $5000. Is the dealer ripping you off? Nope the price of the parts is in excess of $3000 and there is a few days work to fit them.

Of course factory fitment is going to cheaper, there are so many savings that are made by fitting parts there and it's no different to making changes to your house after it's been built.


Going aftermarket to a private tinting company such as tint a car, etc... People here have been quoted and done it for approx $400, there abouts...

Yes you can save a few dollars and there are those that have had thousands of dollars in damage to trims caused by private tinting firms (over $4300 to a new R32 in Brisbane at one tint franchise caused by a worker that was leaving that same day). If it's arranged by the dealer they're responsible for any damage to trim and will have people do it that know what they're doing.

It's worth paying the extra for peace of mind and knowing that you have one place to hold accountable for damage to trim. And much of the damage will be out of sight and may not be exposed until trim is removed for warranty work (for rattles etc) and you will have no chance of claiming from the tinting place than.

The tint price can be negotiated down as well. As for doing it after the contract is signed :eek:

Allegiance
11-02-2010, 11:50 AM
I would LOVE to know what you do for a living!

But given your integrity I doubt you would tell us the truth.

Technical Support. I am not exactly going to post exactly where I work on a public forum am I?

Why exactly is my integrity in question? It's not as if I was going to cancel the contract if he said no. In fact it's not as if anything would have changed if he had of said no. I suppose maybe my question wasn't worded correctly to begin with.

How about this:

"What is the best way to discuss/negotiate with a consultant about getting a few extras after I have signed the contract?"

Allegiance
11-02-2010, 11:52 AM
Yes you can save a few dollars and there are those that have had thousands of dollars in damage to trims caused by private tinting firms (over $4300 to a new R32 in Brisbane at one tint franchise caused by a worker that was leaving that same day). If it's arranged by the dealer they're responsible for any damage to trim and will have people do it that know what they're doing.

It's worth paying the extra for peace of mind and knowing that you have one place to hold accountable for damage to trim. And much of the damage will be out of sight and may not be exposed until trim is removed for warranty work (for rattles etc) and you will have no chance of claiming from the tinting place than.

The tint price can be negotiated down as well. As for doing it after the contract is signed :eek:

That's why my current car was tinted at the dealer. Hence why I wanted to do it again.

Christopher
11-02-2010, 11:57 AM
Maverick, I see your point and I would totally agree. I was simply highlighting that dealer fitting vs. aftermarket, dealer fitting is more expensive, with the reasons being as you've stated above. and that formed a part of me deciding to have my tinting done via my dealer as I was happy to pay that bit extra.

However, given that this tread is pretty much about trying to scratch together a few hundred dollars on the tint, I was purely suggesting that there are other cheaper alternatives out there, which will get the job done but, like you said, with potential drawbacks re warrenty on dodgy work.

elisiX
11-02-2010, 11:58 AM
Guys my bad - I always thought 30 was what was targeted. My figures of $64k were based on the salesman being on target and paid only the minimum $100 per.

Are you saying that salesmen bust their ass all month, sell 10-15 cars and make less than $65k a year?

Guest1306
11-02-2010, 12:08 PM
Guys my bad - I always thought 30 was what was targeted. My figures of $64k were based on the salesman being on target and paid only the minimum $100 per.

Are you saying that salesmen bust their ass all month, sell 10-15 cars and make less than $65k a year?

YES - And that is what makes reading post's such as this one all the more depressing sometimes. There used to be a time when selling cars was fun, mostly because people ENJOYED the buying process and the excitement of getting a new car.

These days it's mostly people out to the get the cheapest price and whatever they can get along with it. There is no fun, no enjoyment, no excitement, no sense of accomplishment, and NO FEEL GOOD FACTOR for either party.

Im am 100% in favour of getting a good deal. But I’m am utterly shocked by this thread title, and the attitude of it's author.

Dave8878
11-02-2010, 12:09 PM
Guys my bad - I always thought 30 was what was targeted. My figures of $64k were based on the salesman being on target and paid only the minimum $100 per.

Are you saying that salesmen bust their ass all month, sell 10-15 cars and make less than $65k a year?

Thats exactly right - 50 hours a week for about $50k a year!! oh well back to thinking about the Spa :)

Dave8878
11-02-2010, 12:14 PM
I should add to that previous post that I don't mean that in a negative way as we all have choices in this world and I chose to work where I do and am quite happy about it - The pay could always be better but I get to sell a fantastic product, the team I work with are awesome, my manager is tops and Central Coast Motor Group are a great company to work for. I live in a modest but nice house on the lagoon (no spa yet) with a hot wife and 2 beautiful kids. Life is good!

triode12
11-02-2010, 12:18 PM
YES - And that is what makes reading post's such as this one all the more depressing sometimes. There used to be a time when selling cars was fun, mostly because people ENJOYED the buying process and the excitement of getting a new car.

These days it's mostly people out to the get the cheapest price and whatever they can get along with it. There is no fun, no enjoyment, no excitement, no sense of accomplishment, and NO FEEL GOOD FACTOR for either party.

Im am 100% in favour of getting a good deal. But I’m am utterly shocked by this thread title, and the attitude of it's author.

Dermot,

This "loss" of the "feel good factor" is ALL the fault of the dealers. You guys play the game (apparently invented by the salesmen in the states) - i.e. employ several methods to wear down the customer. We customers don't trust you guys anymore.

Just recently, I had a frustrating experience at CCC. The salesguy would agree on a price which he then had to "ask to the manager to approve". This went on for a whole day till we were so pissed off that we eventually bought the car somewhere else.

The role of the junior sales guy is try and get the customer into a position to commit to a figure. But when he does, the sales manager sabotages the deal, so as to frustrate the customer to agreeing to the price that the manager wants to sell it for. They will take you to the cleaners if they see that they can.

They even employed the tactic of raising the price of the car that we wanted because they knew we had our hearts set on it.

So don't come here acting like you guys are angels because you guys certaintly are not by my experience.

Allegiance
11-02-2010, 12:19 PM
YES - And that is what makes reading post's such as this one all the more depressing sometimes. There used to be a time when selling cars was fun, mostly because people ENJOYED the buying process and the excitement of getting a new car.

These days it's mostly people out to the get the cheapest price and whatever they can get along with it. There is no fun, no enjoyment, no excitement, no sense of accomplishment, and NO FEEL GOOD FACTOR for either party.

Im am 100% in favour of getting a good deal. But I’m am utterly shocked by this thread title, and the attitude of it's author.

Why do you think customers have the attitude that they just want to get the cheapest price? It's because it is common knowledge that there is no such thing as best price straight up (except for one example of that in this thread).

You have to bargain with them. If consultants where honest, and gave you a fair price up front then the consumer wouldn't have this attitude. (I am NOT saying that all consultants/dealers are this way!)

If you have read my previous posts then you would see that now I would change a few things about this thread. I didn't relise it was such a sensitive issue.

However at this point I cannot change anything about my original post/thread title.

Allegiance
11-02-2010, 12:20 PM
Dermot,

This "loss" of the "feel good factor" is ALL the fault of the dealers. You guys play the game (apparently invented by the salesmen in the states) - i.e. employ several methods to wear down the customer. We customers don't trust you guys anymore.

Just recently, I had a frustrating experience at CCC. The salesguy would agree on a price which he then had to "ask to the manager to approve". This went on for a whole day till we were so pissed off that we eventually bought the car somewhere else.

The role of the junior sales guy is try and get the customer into a position to commit to a figure but when he does the sales manager sabotages that to frustrate the customer to agreeing to the price that the manager wants to sell it for.

They even employed the tactic of raising the price of the car that we wanted because they knew we had our hearts set on it.

So don't come here acting like you guys are angels because you guys certaintly are not by my experience.

Thankyou! :bowdown:

Pharkus
11-02-2010, 12:24 PM
The enjoyment I get when going out to buy a new car is knowing that the dealer has presented me, based on all available information (and there is a heap of it on this forum) with a "fair" deal. Now this may mean that the price fluctuates from person to person. Person A may not care about what the price is but needs the car immediately fully optioned up etc. Whereas Person B will base their decision on price alone. You, as the buyer have to be satsified with the price you are offered. You have the choice not to take it and look elsewhere or even for a different car (if you can't afford it then don't go QQ'ing on a forum about how to rip more money off a dealer).

The dealer also has the right to refuse any price you put on the table.

Personally, I would rather the dealer takes what I consider a fair profit from the sale and treats me with the service that I expect afterwards (servicing, problem resolution etc.) than screw them out of the last dollar. Think of it this way, the less dealers there are the less bargaining power we as buyers will have.

Further, I also appreciate that building a relationship with a dealer will yield me far better "savings" in the future when I go back to purchase another vehicle. I'm informed by reading forums and other articles on the internet, I know what I want and pretty much just want to get down to the point of purchase. No use wasting hours of my time and the dealer with a price that neither of us are willing to accept.

In terms of aftermarket fitment, I think Mav has summarised it quite concisely for you. Sometimes you really do get what you pay for.

In summary, if you do your research before hand you should at least have a ball park estimate of what things should cost. Otherwise its a tax on people that don't do their homework.

The worst behaviour I have seen is people bargaining with one dealer on a GREAT price driveaway, only to turn around and travel to the next dealer cos they'll match it less $50.

Rocket36
11-02-2010, 12:26 PM
While I don't think the attitude of "screw the dealer" is all that great, this made me chuckle a bit: "These days it's mostly people out to the get the cheapest price and whatever they can get along with it. There is no fun, no enjoyment, no excitement, no sense of accomplishment, and NO FEEL GOOD FACTOR for either party."


I LOVE the whole process of buying a car, I enjoy it, I get excited about it, I feel I've accomplished something AND I DEFINITELY feel GOOD about it. But at the same time, I won't buy a car from someone who isn't willing to negotiate and give me the best deal they can. I'm more than happy to walk away from a dealer and go to another one. No skin of my nose. So of course I'm going to haggle and make them crunch the numbers. Dealers will NEVER sell a car unless there's a profit in it regardless of how much they complain about a buyer wanting too much of a so called "discount". If they agree to a deal, they're still making money.

Allegiance
11-02-2010, 12:27 PM
YES - And that is what makes reading post's such as this one all the more depressing sometimes. There used to be a time when selling cars was fun, mostly because people ENJOYED the buying process and the excitement of getting a new car.

These days it's mostly people out to the get the cheapest price and whatever they can get along with it. There is no fun, no enjoyment, no excitement, no sense of accomplishment, and NO FEEL GOOD FACTOR for either party.

Im am 100% in favour of getting a good deal. But I’m am utterly shocked by this thread title, and the attitude of it's author.

Dermot,

Can you honestly say in your entire career in car sales that you have not taken advantage of (even to a small degree) a single customer?

Frankenstrat
11-02-2010, 12:27 PM
No one is forcing them to work in that business. They must do it for a reason?
Yes, they probably thoroughly enjoy their work, but there is bound to be a downside; occasionally they'll find themselves dealing with certain members of the public who have a low opinion of sales staff.

I'm not particularly interested to know how much a dealer earns, nor how much commission they make, I don't regard that as any of my business.

One thing is for certain, I would not want to walk out of a dealership with the staff glad to see the back of me, ultimately I feel that I would have done myself a disservice. I can't see the point of driving a hard bargain, or entering into protracted negotiations, nor playing off one dealer against another. To me, that would be a hollow victory. I may well be in the minority with this attitude, but there again, I'm old school.

Rocket36
11-02-2010, 12:29 PM
Dermot,

Can you honestly say in your entire career in car sales that you have not taken advantage of (even to a small degree) a single customer?

No need to "take advantage". PLENTY of people would walk in off the street and pay list price, no questions asked. Plus so many people get talked into those pathetic "paint protection" options for a couple of thousand dollars when for a few hundred dollars you get a better finish and better protection from a professional car detailer. Then there's fleet sales. PLENTY of money to be made their. Hagglers would be the minority of buyers.

triode12
11-02-2010, 12:30 PM
The enjoyment I get when going out to buy a new car is knowing that the dealer has presented me, based on all available information (and there is a heap of it on this forum) with a "fair" deal. Now this may mean that the price fluctuates from person to person. Person A may not care about what the price is but needs the car immediately fully optioned up etc. Whereas Person B will base their decision on price alone. You, as the buyer have to be satsified with the price you are offered. You have the choice not to take it and look elsewhere or even for a different car (if you can't afford it then don't go QQ'ing on a forum about how to rip more money off a dealer).

The dealer also has the right to refuse any price you put on the table.

Personally, I would rather the dealer takes what I consider a fair profit from the sale and treats me with the service that I expect afterwards (servicing, problem resolution etc.) than screw them out of the last dollar. Think of it this way, the less dealers there are the less bargaining power we as buyers will have.

Further, I also appreciate that building a relationship with a dealer will yield me far better "savings" in the future when I go back to purchase another vehicle. I'm informed by reading forums and other articles on the internet, I know what I want and pretty much just want to get down to the point of purchase. No use wasting hours of my time and the dealer with a price that neither of us are willing to accept.

In terms of aftermarket fitment, I think Mav has summarised it quite concisely for you. Sometimes you really do get what you pay for.

In summary, if you do your research before hand you should at least have a ball park estimate of what things should cost. Otherwise its a tax on people that don't do their homework.

The worst behaviour I have seen is people bargaining with one dealer on a GREAT price driveaway, only to turn around and travel to the next dealer cos they'll match it less $50.

This was not the case with us and CCC. I stated what I wanted and was willing to put down the deposit on the vehicle. Instead they kept ****ing us around instead of saying that they cannot do the deal after agreeing to the price.

We would agree with the junior sales person on a price and commit and then the manager would say no. They could have just said from the beginning - we can't do it - sorry and we would have dropped it.

The price we were asking was the price advertised by other dealers online. Not some extremely low price.

And we even had someone who has previously purchased from them with us negotiating with them.

No more dealings with CCC for us.

Allegiance
11-02-2010, 12:32 PM
No need to "take advantage". PLENTY of people would walk in off the street and pay list price, no questions asked. Plus so many people get talked into those pathetic "paint protection" options for a couple of thousand dollars when for a few hundred dollars you get a better finish and better protection from a professional car detailer. Then there's fleet sales. PLENTY of money to be made their. Hagglers would be the minority of buyers.

In my opinion trying to sell paint protection for a couple of thousand dollars is taking advantage of a customer.

Rocket36
11-02-2010, 12:33 PM
I guess but if people pay for dealer "paint protection" then they are very poorly informed and probably aren't going to be haggling much about the price.

triode12
11-02-2010, 12:35 PM
I guess but if people pay for dealer "paint protection" then they are very poorly informed and probably aren't going to be haggling much about the price.

There are lots of these people - that is why dealers are able to get away with murder and are not so keen to do fair deals.

They just visit the dealer and take the price quoted to them.

Allegiance
11-02-2010, 12:38 PM
One saving grace for this thread is it's a lively one :)

Rocket36
11-02-2010, 12:38 PM
There are lots of these people - that is why dealers are able to get away with murder and are not so keen to do fair deals.

They just visit the dealer and take the price quoted to them.

Yup. That was my point.

The majority of sales dealers make are fairly straight forward. Of course amongst forums like this one, and any car enthusiast or someone well informed, there's going to be a concentration of tough negotiators and people not willing to pay more than they have to.

Like I said, EVERY sale makes money or they wouldn't agree to make the sale. Negotiating the best deal and driving a hard bargain with a dealer doesn't make it less fun, it makes it MORE fun and MORE satisfying.

Pharkus
11-02-2010, 12:42 PM
@Triode

Sorry to hear that mate. Maybe I got lucky. But I've been returning to the dealership that I bought my car off specifically because they now know me, know not to stuff around and provide me with a price that is "fair".

You've had a bad way of finding out that dealing with that particular dealership wasn't to your liking. Hopefully the next one will provide you with a better purchasing experience. Based upon the feedback survey you are requested to fill out afterwards, a key KPI is the whole purchasing experience.

When I take my car in for service the dealer know to park my car, away from others and in a special spot in the workshop in the shade =) (I'm very pedantic about it) Servicing price was a little more than some other places, but a quick ring around before hand and quick search here provided me with an estimate of what to expect, put that to the dealer and matched quickly no fuss.

They're there to make a buck like the rest of us, but both parties should be still expected to approach the negotiations in a professional manner.

Pharkus
11-02-2010, 12:46 PM
In my opinion trying to sell paint protection for a couple of thousand dollars is taking advantage of a customer.

So if they sold paint protection to a person who doesn't have the ability nor inclination to go out and wash their car, does this still count.

If price isn't an issue to a purchaser, is this an issue?

They aren't forcing you to take paint protection.

Of course, you could always save on paint protection to spend on a professional detailer every year to clean your car.

Or, you could go out and purchase car care products and put in the hard work yourself.

Once again it comes down to what financial situation the purchaser is in and what factors are more important to them. Just because you don't see the value in it, others don't have to see it the same way either.

Rocket36, pretty sure this is across all things that you can buy out there. Why by BBS CH 18" wheels from here when you can have them shipped from the US at much cheaper prices? Why would you buy oranges at coles when they may be cheaper at safeway just 5 mins down the road.

If some people are happy to take list price, good on 'em. For those that like to bargain, just fight nicely.

KWICKS
11-02-2010, 12:48 PM
One saving grace for this thread is it's a lively one :)

Complete with deleted posts and no explanations... ahh vww at its best.:brutal:

Allegiance
11-02-2010, 12:48 PM
So if they sold paint protection to a person who doesn't have the ability nor inclination to go out and wash their car, does this still count.

If price isn't an issue to a purchaser, is this an issue?

They aren't forcing you to take paint protection.

Of course, you could always save on paint protection to spend on a professional detailer every year to clean your car.

Or, you could go out and purchase car care products and put in the hard work yourself.

Once again it comes down to what financial situation the purchaser is in and what factors are more important to them. Just because you don't see the value in it, others don't have to see it the same way either.

They are selling it way above what it's worth, hence taking advantage of the customer.

Allegiance
11-02-2010, 12:49 PM
Complete with deleted posts and no explanations... ahh vww at its best.:brutal:

Who's posts have been deleted?

Guest1306
11-02-2010, 12:52 PM
Please do not misunderstand what I am saying. I am not speaking on behalf of a dealer, but on behalf of Dermot, me, my personal opinion.

Please leave the money part of the sale aside for a moment, because that is not really what I am referring to. I am talking about the attitude of some people. As a person, I find some peoples attitude disgusting. It is not the way I was brought up. You cannot buy good service for nothing.

If a sale results in customer and sales person hating the sight of each other afterwards, then who wins?

If everybody on this forum is of the opinion that they should all be able to buy a car at cost price from a dealer, then perhaps I am on the wrong forum, and maybe in the wrong industry. Something I will have to address as a result of some of the comments I see here.

Pharkus
11-02-2010, 12:54 PM
They are selling it way above what it's worth, hence taking advantage of the customer.

Whatever job you are working at, maybe they are paying you way above your worth and your hourly rate should be decreased?

All I'm saying is that the market price for an item is just what the purchaser and seller agree on. Once again, people are here to make money.

Allegiance
11-02-2010, 12:57 PM
Whatever job you are working at, maybe they are paying you way above your worth and your hourly rate should be decreased?

All I'm saying is that the market price for an item is just what the purchaser and seller agree on. Once again, people are here to make money.

So you are of the opinion that dealers/consultants don't take advantage of customers, ever, on anything? (I am not saying all dealers/consultants take advantage of their customers.)

Pharkus
11-02-2010, 01:00 PM
No, what I'm saying is that people pay what they think it's worth. No more, no less.

Some are more informed, others less so. But if you were to run your own business or were in the dealers shoes, what would you do?

a. "Oh that's just the RRP, other people get that for $x, so just pay us the amount you think is better?"

Or

b. That's the price and wait to see if the purchaser disagrees.

Taking option B does not mean you are trying to "screw" the customer. It just means you are trying to run your business and do your job.

Allegiance
11-02-2010, 01:01 PM
Please do not misunderstand what I am saying. I am not speaking on behalf of a dealer, but on behalf of Dermot, me, my personal opinion.

Please leave the money part of the sale aside for a moment, because that is not really what I am referring to. I am talking about the attitude of some people. As a person, I find some peoples attitude disgusting. It is not the way I was brought up. You cannot buy good service for nothing.

If a sale results in customer and sales person hating the sight of each other afterwards, then who wins?

If everybody on this forum is of the opinion that they should all be able to buy a car at cost price from a dealer, then perhaps I am on the wrong forum, and maybe in the wrong industry. Something I will have to address as a result of some of the comments I see here.

Say if for example you went out to purchase a new TV, would you bargain with the sales consultant to get the best possible price, or would you only bargain up to a point making sure you leaving margin in it so the sales consultant is happy?

Allegiance
11-02-2010, 01:03 PM
No, what I'm saying is that people pay what they think it's worth. No more, no less.

Some are more informed, others less so. But if you were to run your own business or were in the dealers shoes, what would you do?

a. "Oh that's just the RRP, other people get that for $x, so just pay us the amount you think is better?"

Or

b. That's the price and wait to see if the purchaser disagrees.

Taking option B does not mean you are trying to "screw" the customer. It just means you are trying to run your business and do your job.

Going on that theory, me asking a consultant to throw in a window tint, isn't me trying to "screw" them but simply trying to get the best deal I can.

KWICKS
11-02-2010, 01:04 PM
Who's posts have been deleted?Mine. Something along the lines of how offensive this thread was, mainly to your intellect. If that's a personal assault and against the forum rules I am sorry, but I think my opinion is far less offensive than tyring to change a deal once its been done.

Especially, as my post said, in light of the fact that there is an an extremely well organised, informative and helpful spreadsheet on here for all to view (if they choose) to make a deal that is good in the market - you can't want more than that - and to make the buying experience pleasant for all concerned.

Personally I love cross shopping for a new car - as I expect most here do, its a car forum FFS - and the test driving is the major part. Comparing cars leads to a decision on your purchase spec, you do some google homework, and the deal usually takes 15 minutes. I walk away happy, dealer is happy, repeat business ensues when the time comes.

Pharkus
11-02-2010, 01:06 PM
Probably you got off on the wrong foot in this forum by way of the title.

Calling someone a c*nt then seeing if they will still treat you nicely, just doesn't quite work. Good luck nonetheless.

Allegiance
11-02-2010, 01:12 PM
Probably you got off on the wrong foot in this forum by way of the title.

Calling someone a c*nt then seeing if they will still treat you nicely, just doesn't quite work. Good luck nonetheless.

In hindsight I would replace the word screw with bargain. Oh well.

Corey_R
11-02-2010, 01:21 PM
Say if for example you went out to purchase a new TV, would you bargain with the sales consultant to get the best possible price, or would you only bargain up to a point making sure you leaving margin in it so the sales consultant is happy?

You bargain - that's obviously.
What you DON'T do is turn up to collect and pay for the TV only to turn around and go "ok, so I'm here, and I've got my cash, but I'm not buying it unless you give me a free HDMI cable and that cheap blu-ray player over there cause I'm looking for ways to screw you post deposit" - such as you've conveyed in this thread :)

Frankenstrat
11-02-2010, 01:22 PM
If everybody on this forum is of the opinion that they should all be able to buy a car at cost price from a dealer, then perhaps I am on the wrong forum, and maybe in the wrong industry. Something I will have to address as a result of some of the comments I see here.
Not everybody thinks that way, Dermot. Don't let it get to you, this thread started off on the wrong foot and now it's in danger of snowballing out of control.

Allegiance
11-02-2010, 01:24 PM
You bargain - that's obviously.
What you DON'T do is turn up to collect and pay for the TV only to turn around and go "ok, so I'm here, and I've got my cash, but I'm not buying it unless you give me a free HDMI cable and that cheap blu-ray player over there cause I'm looking for ways to screw you post deposit" - such as you've conveyed in this thread :)

I NEVER said that I wouldn't purchase the car, would go back on the deal or anything of that nature.

Please quote me as saying that.

RSwag
11-02-2010, 01:32 PM
Dealers will NEVER sell a car unless there's a profit in it regardless of how much they complain about a buyer wanting too much of a so called "discount". If they agree to a deal, they're still making money.

This is where you are so wrong. The consultant gets paid on what margin a new car has not on all the incentives. Volume bonus's, survey result bonus's etc could accumilate to 1,000's but because the vehicle itself only made hundreds the consultant gets the minimum $100 before tax.

You WIN
Dealership WINS
Salesperson LOSE :brutal:

That was my point, the guy that does all the hard work gets stuff all and the business profits handsomely.

Not your concern though, i've had my say

Carry on

Corey_R
11-02-2010, 01:38 PM
Please quote me as saying that.

No. You don't seem to realise it's not really just about the exact words that you used in your initial post, it's the attitude that you have conveyed, especially in light of the name of this thread.
You'd be far better off messaging one of the mods and begging them to delete this thread and pretending it never happen than trying to defend yourself now that you've upset so many people, including the dealers who come here and help us all without any pay or thanks other than the appreciation of the VWW members. :)

Allegiance
11-02-2010, 01:41 PM
No. You don't seem to realise it's not really just about the exact words that you used in your initial post, it's the attitude that you have conveyed, especially in light of the name of this thread.
You'd be far better off messaging one of the mods and begging them to delete this thread and pretending it never happen than trying to defend yourself now that you've upset so many people, including the dealers who come here and help us all without any pay or thanks other than the appreciation of the VWW members. :)

Well I do apoligise if that is the way it has come across, however I never had any intention of doing that, nor could I even if I wanted to. Since I have signed a legally binding contact.

No use pretending this didn't happen, since it has.

elisiX
11-02-2010, 01:47 PM
You bargain - that's obviously.
What you DON'T do is turn up to collect and pay for the TV only to turn around and go "ok, so I'm here, and I've got my cash, but I'm not buying it unless you give me a free HDMI cable and that cheap blu-ray player over there cause I'm looking for ways to screw you post deposit" - such as you've conveyed in this thread :)

This is what the thread was all about and this is the answer.

The thread has now become a bashing against salespeople in general.

For $50k a year I would not put up with this **** that's for sure.

obiwan
11-02-2010, 01:54 PM
Well I think you've just learned, you negotiate the deal fully before you sign. You can't ask for extras to be thrown in afterwards. You'll know better next time.

gtimk5
11-02-2010, 01:56 PM
11 pages of going around in circles.
To the OP, how bout thinking up decent thread titles or think about what you actually want before doing deals in the future.
For the sake of the OP, I will close this thread...

Allegiance
11-02-2010, 02:39 PM
This is not meant to start up where it was left in the last thread. I only want to make this one post, I was going to edit my original post in the other thread however I cannot do that now it is closed.

My intention in the last thread wasn't ever to suggest that I was going to go back on the deal, back out of the contract, refuse to go any further with the deal, hold them to ransom or anything along those lines.

I do apoligise to the dealers that are on this forum and anyone else who thought that this is what I meant, and if any offense was taken.

All I was looking for where suggestions like this:


I got my front window tints and boot tub (around $500 worth) after I'd signed the contract. However - I paid almost full price for a fully-spec'ed GTI. This is why the dealer was feeling generous. If you turned the thumbscrews pre-signed, I wouldn't expect much. But you can see that it is possible.

Another angle.... use post-sales servicing as an incentive.

Things like post-sales servicing as an incentive.

Anyway that's about all I have to say on that particular topic.

trueman
11-02-2010, 03:49 PM
:banana:
yeah

Golf Houso
11-02-2010, 04:08 PM
The thread was closed for a reason, you do realise this?

Allegiance
11-02-2010, 04:21 PM
Yes, I do relise that. I didn't want everyone thinking back to that thread any other time I post on this forum. Just had to set the record straight.

Golf Houso
11-02-2010, 04:22 PM
Yes, I do relise that. I didn't want everyone thinking back to that thread any other time I post on this forum. Just had to set the record straight.

I'm sorry, but I don't think any more amount of posting or justification will change other member's attitudes towards what you said in that thread; and please respect the moderator's descisions!!!

Allegiance
11-02-2010, 04:28 PM
Ok then, might as well lock this one too.

Treza360
11-02-2010, 06:39 PM
Thankyou for the public apology. A direct PM to those it was directed at would have also sufficed.

As per the closing comment on the previous thread, thinking about how you name a thread so it doesn't offend and/or rub people up the wrong way. This also applies to posting in general. This isn't just aimed at the OP, let it be a lesson for everyone here.

Thread (and this discussion) closed.

Cheers,
Trent