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brad
12-09-2009, 01:49 PM
FYI for everyone and a follow on to my 15,000km Service Thread where the dealer wanted to charge me way more than their initial estimated price.

Had my 30,000km Service done on Friday. Got a written price estimate from my dealer this time so we were both on the same page. (Also asked my local Audi dealer & Vw Dealer. Audi couldn't do any ECU interrogation & was $200 more. VW dealer never replied to my email.)

The 30,000km Service is the same as the 15,000km plus change of Pollen Filter. If the car is 2 years old the brake fluid is changed as well. I was in two minds about brake fluid as the car is Dec 2007 build & Jun 2008 complied but figured better to change earlier than later.

Dealers quote was:

Oil filter, brake fluid and pollen filter $77.53
The oil we use is synpower xl-111 – 5w-30 $86.21
Labour time to due service is 2.2 hours $242.00
Shop supply and oil ENVIRONMENTAL LEVY $19.00

Total $424.74

When I picked up the car the bill was $270.35:banana:
labour = $135 (1.4hours?)
Pollen Filter = $14.70
Oil Filter = $19.10
Sump plug (Washer?) = 3.15
1L Brake Fluid = $17.75
parts subtotal = $54.70

SynPower xl-111 5w30 = $68.40

Shop & Environment = $15

less WOW discount (don't ask) $27.31
plus GST $24.58
TOTAL $270.35

Which is more like the service costs I was expecting for this car.

Items of note: Front brakes are still on 11mm (same as 15,000km); rears have worn another 0.5mm down to 9mm.

edit: My brakes felt great before the service but the fluid flush has brought them up to another level of pedal hardness & sensitivity.

Jake02
12-09-2009, 05:59 PM
FYI for everyone and a follow on to my 15,000km Service Thread where the dealer wanted to charge me way more than their initial estimated price.

Had my 30,000km Service done on Friday. Got a written price estimate from my dealer this time so we were both on the same page. (Also asked my local Audi dealer & Vw Dealer. Audi couldn't do any ECU interrogation & was $200 more. VW dealer never replied to my email.)

The 30,000km Service is the same as the 15,000km plus change of Pollen Filter. If the car is 2 years old the brake fluid is changed as well. I was in two minds about brake fluid as the car is Dec 2007 build & Jun 2008 complied but figured better to change earlier than later.

Dealers quote was:


When I picked up the car the bill was $270.35:banana:
labour = $135 (1.4hours?)
Pollen Filter = $14.70
Oil Filter = $19.10
Sump plug (Washer?) = 3.15
1L Brake Fluid = $17.75
parts subtotal = $54.70

SynPower xl-111 5w30 = $68.40

Shop & Environment = $15

less WOW discount (don't ask) $27.31
plus GST $24.58
TOTAL $270.35

Which is more like the service costs I was expecting for this car.

Items of note: Front brakes are still on 11mm (same as 15,000km); rears have worn another 0.5mm down to 9mm.

edit: My brakes felt great before the service but the fluid flush has brought them up to another level of pedal hardness & sensitivity.


Did you get yours serviced at Steve Jarvin Skoda? They, as previously said in other posts, did a poor job on mine so I'm going to Northshore Skoda next time - maybe they'll be better *fingers crossed*

brad
12-09-2009, 06:32 PM
Did you get yours serviced at Steve Jarvin Skoda? They, as previously said in other posts, did a poor job on mine so I'm going to Northshore Skoda next time - maybe they'll be better *fingers crossed*
Paul Wakelings at Campbelltown.

They are agents for Skoda, VW, Holden, Hyundai, Mitsubishi & Great Wall.

The Service Manager for Skoda does Holden as well. I have no idea who looks after VW.

I can't fault the workmanship unless you want to have a cow over the oil being a fraction under full (probably needs 200ml more).

Pharkus
14-09-2009, 02:59 PM
Greetings,

I can't find your thread for the 15,000km service, can you confirm the car this was for?

I have a current quote for my R32 where they will be doing the 30,000km/2 year service and the price quoted to me over the phone was $700:eek:

Apparently this includes:
- Engine oil (d'uh)
- Haldex lubricant (or something like that) change
- Not much else, pollen filters etc.

I'm just wondering how that can equate to $700!

If anyone else has any quotes for a 30,000km service I'd be pleased to hear about it, and dealership as well. Even though you can keep the warranty, I prefer to keep it all with an official dealership.

brad
14-09-2009, 03:22 PM
Greetings,

I can't find your thread for the 15,000km service, can you confirm the car this was for?


Skoda Octavia 1.8TSI 6m

Long winded saga herehttp://www.vwwatercooled.org.au/newforum/upload/showthread.php?t=26157&highlight=octavia

Basically it was $151 and i supplied a $30 can of Castrol Edge Sport 5w-30. Initially they tried to charge $214 plus oil

On the AWD, isn't the oil change the 2 diffs plus the centre diff?

just ask for an itemised quote & then go from there.

Transporter
14-09-2009, 04:26 PM
Greetings,

I can't find your thread for the 15,000km service, can you confirm the car this was for?

I have a current quote for my R32 where they will be doing the 30,000km/2 year service and the price quoted to me over the phone was $700:eek:

Apparently this includes:
- Engine oil (d'uh)
- Haldex lubricant (or something like that) change
- Not much else, pollen filters etc.

I'm just wondering how that can equate to $700!

If anyone else has any quotes for a 30,000km service I'd be pleased to hear about it, and dealership as well. Even though you can keep the warranty, I prefer to keep it all with an official dealership.

Haldex oil is expensive but does your owner's manual really say 30,000km or 2 years for the haldex oil to be changed or is it 60,000km?

gregozedobe
15-09-2009, 01:42 AM
I would be getting the brake and clutch fluid changed at 2 years (regardless of distance), but I'd need some serious convicing (ie explicit details in my owner's manual or an official VWA TSB) that the haldex fluid (or DSG oil for that matter) needed changing at 2 years/30,000Km.

brad
15-09-2009, 08:58 AM
I would be getting the brake and clutch fluid changed at 2 years (regardless of distance), but I'd need some serious convicing (ie explicit details in my owner's manual or an official VWA TSB) that the haldex fluid (or DSG oil for that matter) needed changing at 2 years/30,000Km.


Clutch Fluid? Cable isn't it?

As I said in another thread, my car is 20 months since build & 14months being used. I could have put my brake fluid change off to the 45,000km service & still technically been within the 2 year period. My brakes felt fantastic before the fluid flush but afterwards they were a level beyond fantastic. The pedal only requires about 2mm movement now - I can now understand why some people complain that the brakes are too sensitive.

VRS-Vic
30-11-2010, 02:13 PM
Just booked my 30k serivce next week for DSG Rs TDI - got quoted $560. Extra $99 to rotate wheels and a wheel alignment.

am i being ripped off?

brad
30-11-2010, 02:33 PM
30k on a TDI would be:
oil/filter
fuel filter
fluid levels & visual inspections.
they probably want to do your brake fluid too

I'd be inclined to get a couple more quotes & then see if your prefered dealer will price match.

VRS-Vic
30-11-2010, 02:52 PM
i remember Pollen filter was mentioned as well.

Any suggestions on where to get other quotes from?

brad
30-11-2010, 03:11 PM
i remember Pollen filter was mentioned as well.

Any suggestions on where to get other quotes from?
oh yeah. pollen filter too.

Try the other Skoda dealers? i know Skoda hinted that VW or Audi dealers could do the service too but i found my local dealers less than interested in looking at the Skoda.

Alternatively, try an independant VW specialist.

K1W1
30-11-2010, 03:18 PM
Just booked my 30k serivce next week for DSG Rs TDI - got quoted $560. Extra $99 to rotate wheels and a wheel alignment.

am i being ripped off?


I would say so.
That's nearly double the cost of the post that started this thread and way more that what I was told it would be when I had my 15k service done. I'd be shopping with my phone dialling fingers first and also asking the dealer who quoted for a breakdown and justification of the quote in case there is something in there that may be "optional" or a mistake.

woofy
30-11-2010, 04:23 PM
I paid $750 all up last week. Not very happy to be honest, I asked what the first few services would be, and it was nowhere near that last year. That was 30k/2yrs on the mark exactly in both counts. The wheel alignment and balancing was an extra $100, I actually was going to ask for that to be done anyway, factoring that the last service was around $300 so thought it might be $450 all up. To find I got gouged $350 worth of brake fluid change and pollen filter, I think not. The oil itself was more too, after I complained how much they overcharged last time. I've had a few dealer serviced cars for many years now, and expect to get price gouged, but $135 worth of $50 oil is pure Audi profiteering.

I asked what the 4yr/60k service was after my jaw dropped with this one, $2k, as they do the timing belt. I had a vague memory of the belt being done earlier, but the warranty/servicing guide says to inspect it at 60k, and replace at 180k, what happened?

The thing that peeves me, is that I suspect that service is more than a GTi, would love to hear back from some Golf owners, since when did the cheaper cousin become so expensive to service?

In the spirit of all things fair, this was Richmond Skoda who I am fast becoming annoyed with.....

K1W1
30-11-2010, 05:39 PM
They are charging you Audi S3 service prices. I know I have the invoices.

My 30K service will come up at 14-15 months and there is no way in hell they will be changing the brake fluid that quick and if I want a wheel alignment or balance I'll take it to the guys down the road I have been dealing with for 20 years. Even if it costs $100 there I know it's being done by somebody who knows wheels and tyres not the work experience kid.

woofy
30-11-2010, 05:49 PM
I was going to get the wheel alignment and balancing done while I had some Michelin PS3s fitted on our 6, but ran out of time, so thought they can do it. Funny enough none of the outside weights have been changed which makes me really suspicious as to whether they were balanced at all. I can tell as the black brake dust has not been disturbed one iota. And last year when I had my Octy in for its 15k service, at the same time an S3 was there and his was double mine, which made me suspect something is really up. I think I might have another word to them, an RS shouldn't come with the same price tag as the Audi service, I'm not paying for the extra "experience" that they sell with the Audi.

brad
01-12-2010, 12:10 PM
I paid $750 all up last week. Not very happy to be honest, I asked what the first few services would be, and it was nowhere near that last year. That was 30k/2yrs on the mark exactly in both counts. .....

You can see what i paid for mine. feel free to print & use.

The dealer service schedule appears to have no correlation with what is written in our Service Schedule books. They have a 'tick & flick" list that they apply to all models regardless of engine type.

As you stated, 2.0T toothed belt is in the book at 180,000km (no time period stated).

Also:

they appear to do brake fluid every 30,000km rather than 2 years.
they want to change 2.0TSI & 1.8TSI spark plugs at 60,000km instead of the 90,000km in the book
Air Filter at 45,000km instead of 90,000km
pollen filter at 30,000km instead of 60,000km


I can understand the airfilter change as Australia does suffer from dust-plugging (we have more dust than most other countries).
I can understand the pollen filter due to our high pollen count & humidity.
Neither of the above are excessively priced at $31 for the air filiter & $15 for the pollen filter (paid $40 at the VW specialist the other day).

Wanting to do the belt every 4 years/60,000km seems OTT. I thought only Astras/Vectra had to get done that often?

Ask Skoda for a full service schedule - I bet they fob you off to the dealer & won't answer properly.

VRS-Vic
01-12-2010, 12:54 PM
Called Mentone Skoda for a price on 30k. they quoted me $400 (they didn't include the brake fluid) when i asked if that could be included they mentioned that would be an extra $150. So Mentone $450. Richmond $460. Not much difference there.

brad
01-12-2010, 01:06 PM
try bayford or morwell or go to an independant like volkswerk

woofy
01-12-2010, 01:47 PM
Ok something is seriously wrong here, I paid $750 for the same service, (or take off the $100 for the wheel alignment and its $650). Time to call them again.

woofy
01-12-2010, 02:21 PM
OK $360 for the minor service, ie 15k, 45k. $560 for the major, PLUS brake fluid every 2 yrs which is another $140. Every time they added it up, it came to another number, ie technically I paid less somehow. The guy on the phone is the person I met when I first bought and have known him for quite a while. He said he quite often quotes the wrong price and gets into trouble and thinks your $460 is a stuffup he made. I think you'll find it doesn't include the brake fluid. Apparently the S3 is about $750 without the brake fluid Kiwi and about $900 for the same stuff I had done.

Around $2k for the 4 yr/60k if you get the timing belt done. Timing belt is 90k or 4 yrs whichever is sooner. They have to inspect it regardless and because its a cheap part, figure you may as well replace it by the time you are in there.

Last time I was there I was given a checklist which goes to SKoda HQ, apparently the list is twice as long for the 30k service. I can scan in the 30k one, if you want but apparently Audi don't have it, its a Skoda thing. It was much longer than the little service schedule book checklist.

Still haven't heard back from Skoda HQ, but it seems they spin a wheel for service pricing.

VRS-Vic
01-12-2010, 02:42 PM
That's very interesting because I do remember him (Richmond) mentioning brake fluid in the price. And Mentone quoted $400 and extra $150 for brake fluid.

We're talking about an TDI RS Octavia right?

woofy
01-12-2010, 05:02 PM
TSI RS, but to be honest, they charge the same price for all Octys, doesn't matter which one. He thinks he may not have mentioned the brake fluid to you, have you done 2 yrs or just 30k cause they seem to go by time rather than kms with that.

VRS-Vic
03-12-2010, 08:49 AM
I've done both 2years/30k..I'm going to have to give them another call and find out what exaclty i'm in for.

woofy
03-12-2010, 10:16 AM
I'm at a point where I am deciding my next car for work in 2011, and between them charging too much (still would like to know what the average Gti prices are at VW) and them not really caring, I'm considering not only dropping a Superb off my list but also looking elsewhere for servicing. Really I'm at the point where someone there needs to call me, arrange a time to come to some kind of agreement as I don't owe them anything, and they only have to gain. We will most likely keep the car for at least 6 yrs, so plenty of servicing and probably a warranty extension in there yet, let alone a potential new car.

bobski
03-12-2010, 10:25 AM
I'm at a point where I am deciding my next car for work in 2011, and between them charging too much (still would like to know what the average Gti prices are at VW) and them not really caring, I'm considering not only dropping a Superb off my list but also looking elsewhere for servicing. Really I'm at the point where someone there needs to call me, arrange a time to come to some kind of agreement as I don't owe them anything, and they only have to gain. We will most likely keep the car for at least 6 yrs, so plenty of servicing and probably a warranty extension in there yet, let alone a potential new car.

Haven't heard of it being done, but you could bargain in fixed priced servicing. (some manufacturers are doing this at the moment to get people through the door, so I imagine they'd do it to secure a sale).

Transporter
03-12-2010, 10:33 AM
I'd prefer $2000 discount or similar rather than hope that they would not take any shortcuts with prepaid servicing ;)

Sent from my HTC Desire using Tapatalk

brad
03-12-2010, 10:41 AM
You could have a chat to the top man & tell him why you are thinking of defecting...

Matthew Wiesner when he was PR for VW was Mobile 0417 683 250. Maybe that is still the same.

Somewhat annoyed with them myself at the moment. I have a minor warranty issue with an engine component. With the demise of Wakeling Skoda, I now have to go elsewhere, the nearest being about 40km from work. In all likelihood, it will take two visits, 1 to diagnose & order parts & 1 to repair. I have asked Skoda if a VW dealership can perform warranty work and they are adament that it has to go to a Skoda dealer. This is contrary to the implied (yeah, i know, if it's not in writing then it means nothing) warranty process when I bought the thing.:mad:

For GTI service costs - here (http://www.vwwatercooled.org.au/f15/gti-30-000km-service-cost-41025.html)?

Also, when I bought the thing, they told me that the 15,000km would be <$250; 30,000 <$400; 45,000 <$250; 60,000 <$700; 75,000 <$250; 90,000 <$400 (no timing belt).

spellbound
03-12-2010, 11:23 AM
My RS is at german auto today having inspection service , done 17k in 27 months , car was laid up for 3 months while o/s on holidays .

Quoted std 15k sevice $290 , inspection service $317 , plus brake fluid $90 .

First service 12 months 8k at sole adelaide dealer was $360 , buggers burred my wheels with rattle gun on nuts , never see me again , did not notice till next wash weeks later , some kid i suppose .

Looking forward to collecting it at 3pm with the APR upgrade fitted .

VRS-Vic
03-12-2010, 12:04 PM
ok, called all 3 service centres.

Richmond (Andy) 30k service = $560 + $150 for brake fluid
Mentone (Mario) 30k service = $410 + $66 for brake fluid
Preston (Matt) 30k service = $605 then - 7% Bayford discount = $approx $570 (including Brake fluid)

Can not figure out how they are getting all these different prices for the same job.

I'm reluctant to go back to Richmond becaus I feel i'm being ripped off (i did purchase the car there and it's convenient for me)
I'm reluctant to go to Mentone because I feel like they are missing something (they never seem to mention the brake fluid change until i prompt them)
Reluctant to go to Preston because it's sooo far out of my way.

Thoughts?

K1W1
03-12-2010, 12:22 PM
Haven't heard of it being done, but you could bargain in fixed priced servicing.

Skoda are very big on fixed price servicing in the UK and have started offering it in NZ in the last 6 months or so. I think it will probably happen here eventaually.

bobski
04-12-2010, 11:20 AM
Skoda are very big on fixed price servicing in the UK and have started offering it in NZ in the last 6 months or so. I think it will probably happen here eventaually.

Well, if their services are expensive and you go elsewhere, they don't get ANY money. So they might as well lock you up by giving you prices you are happy to pay. But I think dealers may see their extended warranty as a way to lock you up into a servicetude :P

And I'd still expect to still get the discount on the new price I was negotiating. I see negotiating fixed priced servicing as them negotiation to KEEP your servicing business, not on the price of the new car.

VRS-Vic
12-01-2011, 07:31 AM
So after telling Richmond skoda that they were by far the most expensive, they agreed to match Prestons price of $570.00. I asked them why they were so much more dearer and they told me due to overhead costs.

1 thing i was disappointed with, was that I told them that my drivers side inner door handle was creaking when i was resting my elbow on it, and they agreed to look at it. When i returned to pick up the car they told me that there was something loose and they had fixed the issue.
When i hopped into the car and pulled the door closed using the handle, the handle popped up and was completely loose. I was not impressed. I quickly showed them and they took it back into the work shop to fix it, but they couldn't. They then told me that they needed to odrer a whole new handle.

Today i'm going back in to get it replaced.

woofy
12-01-2011, 09:50 AM
I hate to tell you but I got the same service for $560, so they make it up as they go. That was in late Nov and it was more than it used to be. I also got a wheel alignment and the 2 yr brake fluid change done as well, so they might have been a bit more flexible.

Nonetheless, they gave me 3 difference prices in the space of a week of inquiring....

onyertod
14-01-2011, 07:44 PM
Had 30,000 klm service done on our Octy tsi at Northshore just prior to Xmas.
Would have liked to shop around but no time and number one son works in North Sydney and offered to drop it off and pick it up
Phone quote was 380 - 420.
Bill was of course for $420 including $30 for rotating the tyres , a job which I had done myself at around 23,000klms!
So I got the car back with the most worn tyres back on the front. Not happy Jan.
Sent them email pointing out that a blind five year old could have felt the tyres and told them that the worn ones were already on the rear wheels.
Excuse was the tech was just doing what he always does. WTF?
They rotate the tyres without even looking at them???
No little pennies drop when you feel the tread as you must do to take the tyres off the car???
I am not going back.

Max

K1W1
02-04-2011, 05:54 PM
Had mine done yesterday. I must say I was pleasantly surprised, under $600 including all the gouging they do on "shop supplies" and "environmental levies" and I had a loan car all day I did over 100km in.
When you get a $600 bill at a Land Rover dealer you immediately assume that they have accidentally left the 1 off in front of the 6. :)

VRS147
02-04-2011, 10:48 PM
My 30K service was done at the end of Apr 2010 in Mentone Skoda, cost was just over $500 with brake fluid change and tyres rotation. Also got a SAAB loan car for the day. It was cheapest around that time when I rang around all Melbourne dealers. The service price increased after July last year, I guess.

Had my 45K service done in Preston on Jan 2011, price was just over $400 with tyre rotation, my rear ones (75%) actually got less tread than front ones (85%). Plus they did fill up a liter bottle of oil without charge (My car did use a bit of oil as we all knew). They are the closest dealer for me and they did couple of under warranty repairs previously.

I may go some VW specialist or do it myself (I am doing all oil changes & servicing on my Jap Import cars in NZ) since my car will be out of warranty this year. Also seen Skoda has DSG Scout and Yeti coming in July, may trade my car in for an upgrade...

Jake02
04-04-2011, 09:00 PM
Just had our 45k service at Trivett for $570.90 which we were pretty happy with. It did include $200 worth of parts (oil and air filters etc) so I found it to be very reasonable. The car is spotless and nice and shiny and we were offered a courtesy car but didn't need it (thank God the one thing mostly right in this city - the trains - is right near the dealer!). Very happy and would recommend Trivett to anyone on the forum in Sydney :).

dru
05-04-2011, 06:21 PM
Just had our 45k service at Trivett for $570.90 which we were pretty happy with. It did include $200 worth of parts (oil and air filters etc) so I found it to be very reasonable. The car is spotless and nice and shiny and we were offered a courtesy car but didn't need it (thank God the one thing mostly right in this city - the trains - is right near the dealer!). Very happy and would recommend Trivett to anyone on the forum in Sydney :).

TRIVETT Blacktown?

Jake02
05-04-2011, 06:52 PM
TRIVETT Blacktown?

That's correct :).

SKODA vRS147
05-04-2011, 08:16 PM
Very happy and would recommend Trivett to anyone on the forum in Sydney :).

As i got my vehicle from Trivetts and i hjave to say i was very happy with the sales service provided by them.
I am also intending to use Trivetts for most of my servicing and i will endeavour to schedule this in line with a visit to the relatives (Blue Mountains) at the same time.

Come to think of it i have just clocked over 12K, so not long now before i can get the service done and hopefully the windows tinted whilst i am down in Blacktown.

It is good to see that other forum members have used them for servicing and are happy with the service provided.

dArK5HaD0w
06-04-2011, 06:44 AM
Come to think of it i have just clocked over 12K, so not long now before i can get the service done


i've just clicked over 6k.......me has a long way to go!!!!

VRS-Vic
15-06-2011, 01:05 PM
Booked in for a 45,000km service - Air filter, oil filter and oil chane + all the usual safety checks etc..

$485 - Frankston (only just opened)
$410 - Mentone
$380 - Richmond (+$150 for brake fluid if needed)

Still surprises me how far apart all the dealers are when it comes to service pricing.

woofy
15-06-2011, 02:34 PM
Hmm I'm coming up to the same one in Nov, but I had the brakes done at 30k/2yrs so won't need that part done. Frankston must be living in fairy land with that price....

aslsw
23-06-2011, 10:07 PM
After all the posts here, I was starting to get worried...

Had the 30,000km service today. I was quoted $415 but it came in at $309, and that's including the optional car wash and vacuum (yes, I know I'm lazy). Brakes are still good. Apparently, the tyres are wearing evenly so they didn't bother rotating them (which would have cost me $29 more).

dArK5HaD0w
24-06-2011, 06:56 AM
After all the posts here, I was starting to get worried...

Had the 30,000km service today. I was quoted $415 but it came in at $309, and that's including the optional car wash and vacuum (yes, I know I'm lazy). Brakes are still good. Apparently, the tyres are wearing evenly so they didn't bother rotating them (which would have cost me $29 more).

where do u get ur car serviced in canberra?

VRS-Vic
29-06-2011, 08:18 AM
Had my 45k service done at Richmond Audi/Skoda. Wasn't sure what to expect since it was the first time i'd been there since Zagame had taken over.

I must say that I'm very impressed with them and their attitude. I mentioned that the rear left door would squeak when i'd go over bumps. They not only put some lube on the seals they adusted the door so it would sit tighter, and now the squeaking is gone.

45k service cost me $371.00. They mentioned that my next service which will be 60k will cost around the $800 mark. :facepalm:

woofy
29-06-2011, 08:38 AM
Yep, except if your 60k lands on 4 yrs like mine will, which adds another $1200 to change the timing belt. I'm guessing anyone with the FL won't have to worry about that with the timing chain.

Halcyon
29-06-2011, 11:44 AM
In the older diesels (PD?) it was apparently normal to change the water pump at the same time as they had a habit of starting to fall apart at around that time (4 years).
Question is, has the CR diesel with the timing chain have a more reliable water pump. If not the implications are not user friendly.

K1W1
29-06-2011, 01:55 PM
Question is, has the CR diesel with the timing chain have a more reliable water pump. If not the implications are not user friendly.

I think some of the earlier CR diesels have rubber bands as well. I'm fairly sure mine (Oct 09 build) does.

aslsw
13-07-2011, 03:19 PM
dArK5HaD0w, the service was done at Lennock in Phillip.

BlackOctaviaRS
17-01-2012, 10:31 AM
Our RS is due for a 30K service at the moment, does anybody have any suggestions where to go in Melbourne? Mentone have shut their dealer, Brighton apparently don't start operating until February. I'm thinking Doncaster may be the best option at the moment...

What have people been paying for 30K services recently?

Inego
17-01-2012, 10:59 AM
My Scout is at VW Village (Kensington NSW) having a 30k done today. Will post later re. price

woofy
17-01-2012, 02:11 PM
Any issue with Richmond, I find them fine. I saw the new one at Doncaster the other day, prime position. I don't understand the Brighton one though from Zagames, I would have thought somewhere GW would be better, Brighton has the wank factor that Zagames is used to I guess.

Graybags
17-01-2012, 02:43 PM
VolksTech - Home (http://www.volkstech.com.au/)
$395 for the 30k yesterday.
Inc brake fluid change and pollen filter.

Inego
17-01-2012, 05:42 PM
$431 at VW Village incl brake fluid and pollen filter etc

Graybags
18-01-2012, 12:26 PM
$431 at VW Village incl brake fluid and pollen filter etc
Might be a bit far to drive for a service!
Richmond was fine for us last year but the price and convenience helped me choose Volkstech

zach
18-01-2012, 12:54 PM
just had mine done y'day at essendon. price was $515 with pollen filter but not brake fluid as they forgot to check brake fluid they will do this for free given I have to come back. normal price is $65.

mechanic is borrowed from VW but was very pleasant and was respectful of my questions/concerns. RRP for servicing is expensive compared to specialists who are around $400 all up.

around the corned I noticed a workship VolksRepairs not sure if this is a panel beater, will try and google them

Inego
18-01-2012, 03:04 PM
Might be a bit far to drive for a service!
Richmond was fine for us last year but the price and convenience helped me choose Volkstech

And Volkstech is too far for me - didn't realise this thread was Vic specific! :P

But for Sydneysiders, VWVillage was fine at a good price for the 30k service. It was also interesting to go through the parts list and see what from where in the VW range fitted the Skoda.

Noticed the other day there is a new Skoda dealer at Roseberry (I assume the old Mitsubishi site at 1 Link Road?). ANyone heard of them?

RSOK
19-01-2012, 11:08 AM
Just been quoted $565 for the 2yr/30K service by Nepean Motor Group at Penrith.

Sebast
19-01-2012, 11:52 AM
Paid $308 for my 30K service with Derek and the boys at Mona vale last Fri!!

Inego
19-01-2012, 03:20 PM
Did that include poollen filter and brake fluid? Great price if yes!

Sebast
19-01-2012, 03:55 PM
Young ADAM said that the pollen filter change at 30k wasn't necessary ..leave it till major 45K service.

Inego
19-01-2012, 05:08 PM
Fair enough - just it's a $30 part if replaced.

Mysticality
19-01-2012, 08:25 PM
Just checked my Jul-11 build (MY12) TDI 6M... Belt-driven, not chain. :(

woofy
19-01-2012, 09:09 PM
You;ll have the service I've been dreading for a few years now thats happening in Nov this year for me, $800 of Major service plus $1200 of belt replacement goodness (4yrs or 90k whichever first).

Still a bit miffed as the new engine was being used by the time I bought mine but the dealer told me the only difference was in the interior.....yep only difference, plus the fact there is a chain that never needs looking at in reality....bastards

dodgey
19-01-2012, 10:29 PM
Just checked my Jul-11 build (MY12) TDI 6M... Belt-driven, not chain. :(

I think the TDIs are all still belt driven. It's only the TSI ( EA888 ) that are chain driven...

Graybags
20-01-2012, 08:57 AM
Our RS is due for a 30K service at the moment, does anybody have any suggestions where to go in Melbourne? Mentone have shut their dealer, Brighton apparently don't start operating until February. I'm thinking Doncaster may be the best option at the moment...

What have people been paying for 30K services recently?
Sorry was referring to BlackOctaviaRs question

Mysticality
22-01-2012, 11:23 PM
Also had a boot mat fitted (Wow. >.<) and front window shields mounted at Allan Mackay Auto's in Moss Vale. Pretty damned fast fit, actually.
All in all took about an hour, half of which was my waiting around for all the morning services to get finished so I could have a spot.

A+

BlackOctaviaRS
06-02-2012, 10:33 AM
Just rang Lance Dixon Doncaster Skoda for a 30K service price, and was quoted $680-$720...

I told them what I thought of that, and told him it should be more like $400, and he said, no, that's what the first service would have cost...Time to try Zagames....

BluChris
06-02-2012, 11:07 AM
Be surprised if you get a quote south of $600 from a dealer. Much less from an independent though. Richmond (Zagame) charged me enough for 30k to send me searching for someone else to look after it. I'll get a quote from them for 45k, but I expect to be suitably unimpressed.

woofy
06-02-2012, 11:13 AM
30k is a major one, but paid around $500 plus the brake fluid change at Richmond from memory. I had the 45k not that long ago, it wasn't too bad, but had gone up $100 since Zagames took over.

Also should add, at the time Richmond were the cheapest. Now that Mentone and Bayfords are gone, they have added extra to all their costs. They should realise new buyers and existing will start talking if the services are more than the equivalent VW service, and Skoda will get a rep for being pricey to service. In reality the RS should be cheaper than a GTi, but reality has been the opposite.

BluChris
06-02-2012, 12:52 PM
OK looked back through the thread, found 1 member who had the service from a Vic dealer at just over $500 (Mentone, now gone). The rest in Vic were in the range of approx $560 to $720 actual or quoted. Mine was toward the high end of that with no sufficient explanation hence (with a few other issues) I started to look past Richmond.

BlackOctaviaRS
06-02-2012, 01:22 PM
Does anybody know if Mobile Car Care are any good? Just got a quote off them for $335, including oil & pollen filter.

juv3
10-02-2012, 10:22 AM
$431 at VW Village incl brake fluid and pollen filter etc

Hey,
Does vw village stamp your log book?

brad
11-02-2012, 09:21 AM
Hey,
Does vw village stamp your log book?
Why wouldn't they?

Any mech will stamp or sign your log book if they carry out the service as per the book (I always did). The only time I refused was when the client only wanted half the work done but everything ticked off to look good.

Inego
13-02-2012, 07:42 AM
VW Village certainly did - unlike Rick Damelians (at that time the Skoda dealer) which did the 15k service.

bobski
17-03-2012, 08:42 AM
Just been quoted $565 for the 2yr/30K service by Nepean Motor Group at Penrith.

Hey, how did you go with this mate? I'd like to get it serviced by them for convenience, but had issues with them the first time around.

woofy
18-03-2012, 10:50 AM
OK looked back through the thread, found 1 member who had the service from a Vic dealer at just over $500 (Mentone, now gone). The rest in Vic were in the range of approx $560 to $720 actual or quoted. Mine was toward the high end of that with no sufficient explanation hence (with a few other issues) I started to look past Richmond.

Mentone were cheaper, but that was exclusive of brake fluid change at 2 yrs if that coincided. Richmond have always had free courtesy cars, usually the same car or better. From memory I had a wheel alignment as well at the 2yr/30k mark. This year there is the big 4 yr one as well as what still looks like a belt change. Last year it was going to be around2k all up, but everytime I have asked they have promised a set of brake pads and a few other things thrown my way to make up for the for years servicing. I've probably paid for those already with the price hikes Zagames added on.....even the cheapest service which was around $300 odd there (15/45k) has gone up well over a $100 without much explanation why.

BluChris
18-03-2012, 08:06 PM
Just had the 45k done at Camberwell VW. Cost just over $400 for the service itself, probably similar to Richmond but Richmond couldn't do for 2 weeks + and Camberwell was next day. Not keen on ordering spare parts unfortunately (but will if have to), but certainly know the mechanicals no problem. Confirmed my suspicion of a slight intercooler pipe leak and replaced the hose. Happy overall with what they did.

woofy
19-03-2012, 11:59 AM
I work pretty much right next door to them, I asked them years ago about servicing it and they didn't want to...back then the Bayford part of them existed though so maybe they weren't allowed to steal from their own Skoda dealer....I'll tell you what the mechanics there sure thrash the customers cars, they for some reason need to take a lot of Golf Rs and GTis out for "road tests" a lot that involves some tyre screeching...

BlackOctaviaRS
19-03-2012, 12:06 PM
Ultratune, $244, as per log book for 30k service. Easy.

brad
19-03-2012, 12:17 PM
Ultratune, $244, as per log book for 30k service. Easy.
I guess you just need to ask
what brand of oil filter
what brand/grade of oil
How are you scanning for fault codes.

It's not like it's a technically difficult process.

BluChris
19-03-2012, 12:36 PM
I'd love to see them thrashing my lowly 77kw TDI. In fact you probably couldn't tell it was being hammered. Regardless it has so far come back unharmed so not worried TBH, in fact it spends so much time stuck in traffic a damn good thrashing is exactly what it needs :biggrin:

But yes, they will service Skoda after telling you they don't sell them in the Bayford group any more.

bobski
29-03-2012, 08:39 AM
$565 at Nepean Motor Group. Didn't even try to rort me with extras this time (other than the price). Damn you convenience

My own fault, I need to read the fine print on the 6 year warranty and decide if its worth continuing to service there.

And I forgot to ask them NOT to wash the car :(

RSOK
03-04-2012, 08:27 AM
Yep just had mine done at Nepean Motor Group too, came to $537 (they tried to sell me on a $98 anti-bacterial treatment for the air-con.. errr no thanks).

The extra 3 yr warranty is why I get the scheduled services done there, with the DSG being my key concern once the initial 3yr warranty period expires. I figure the premium I pay for annual dealer servicing could end up being cheap insurance should something happen in years 4, 5 or 6 of my ownership, touch wood.

Oh and I rmbrd to tell them not to wash it!!

BTW they gave me a diesel Yeti (demo model) as a courtesy car, only had 2K on the clock, that was interesting to drive..not my kind of vehicle but there's a fair amount of room in that boxy cabin I must say!!

bobski
03-04-2012, 03:16 PM
Yep just had mine done at Nepean Motor Group too, came to $537 (they tried to sell me on a $98 anti-bacterial treatment for the air-con.. errr no thanks).

Hmmm - $30 cheaper. They wouldn't even haggle with me! However, the first call was $598 so maybe its random price servicing...

The good news is I looked at the car closely and I don't think they added any swirl marks with the wash. (then proceeded to drop my mountain bike on the rear bumper) good times....