Servicing intervals

[Arctra]

Got Hankooks on it as delivered ...... :frown:

Not too happy and told the dealer straight up that if I wasn't changing the tyres soon I'd make them replace it with others. Got fed the usual story that they have no control over what VW puts on in the factory ....

Now after a few 100kms they are not actually that bad. They are quiet and reasonably grippy.

Still replacing them after the 1000km service though .... :)

Would have been interesting to see whether you'd have had any luck getting them to change the tyres. i suspect you would have been stonewalled till you gave up.

Just on your 1000km service, yours is the Petrol Tig isn't it? Interesting that the Diesel only has it's first service at 7500km, and even then, it's an optional service. if you don't get it done it won't affect your warranty.

I'm looking forward to the pics of your Tig as it evolves into the beast you seem to have in mind. Presumably the first stop is the 18" wheels?

[brad]

Just on your 1000km service, yours is the Petrol Tig isn't it? Interesting that the Diesel only has it's first service at 7500km, and even then, it's an optional service. if you don't get it done it won't affect your warranty.

Service intervals for the petrol are the same as the diesel. 15,000km/12months unless operating under 'severe service" then the service schedule modified to suit the "severe service".

A 1000km service would be a courtesy checkover offered by the dealer. Mine told me to come back at 3000km - never bothered because nothing needed checking.

[Sharkie]

Just on your 1000km service, yours is the Petrol Tig isn't it? Interesting that the Diesel only has it's first service at 7500km, and even then, it's an optional service. if you don't get it done it won't affect your warranty.


All VWs have a free 1000km checkup service. Nothing gets changed (as in oil), its purely to hook up the diagnostic computer and see if all is OK with the car. Takes less than an hour.

Upgrade plan starts with a CAI (cold air intake) to help it breathe a bit better then a chip and gearbox mount insert. Visited APR today to check the engine code. Chip & insert to happen after the 1000km checkup service. This will also likely be the last time a VW dealer sees the car as it will be serviced and maintained by a VW specialist after that.

Suspension and wheels to happen shortly thereafter....... 18"s & HR Sport Springs already waiting in the garage at home :biggrin:

[vw poster]

All VWs have a free 1000km checkup service. Nothing gets changed (as in oil), its purely to hook up the diagnostic computer and see if all is OK with the car. Takes less than an hour.

Upgrade plan starts with a CAI (cold air intake) to help it breathe a bit better then a chip and gearbox mount insert. Visited APR today to check the engine code. Chip & insert to happen after the 1000km checkup service. This will also likely be the last time a VW dealer sees the car as it will be serviced and maintained by a VW specialist after that.

Suspension and wheels to happen shortly thereafter....... 18"s & HR Sport Springs already waiting in the garage at home :biggrin:

I'd be really interested in you providing more information regarding your comment that "all VW's have a free 1000k checkup".

[Sharkie]

I'd be really interested in you providing more information regarding your comment that "all VW's have a free 1000k checkup".

Phone your dealer and ask ..... my GTI had it and now my Tiguan has it. (different dealers) I thought it was common knowledge :duh: Both dealers made a point of it that I understood it was a free checkup ......

Page 16 of my service schedule says "next service 1000km

After that normal schedule of 15000km/12months applies.

[clip]

free 1000k service here too.

[Pullstarter]

I was never told of this, damn Lennocks are useless :brutal:

[DJY]

I was never told of this, damn Lennocks are useless :brutal:

I wasn't told about this either!?!?!
Mmm
They even said the 7500km service was optional?!?!

I've been away for almost a month now - so only just clicked over 2000kms... wonder if I should ring them?!?!

[Arctra]

I had a chat with Chatswood classic cars about the 7500km service and it's not really a service. It's a fluid levels check, error code check, and that's about it. So I don't think it's too much to get hit up about.

[Pullstarter]

Another Tig owner I know down here, Michael from Canberra VW Centre, bought from Lennock and was also not told about the free 1000km check up. Speaks volumes for Lennock really.

At the 7500 service I'll be changing my oil, and every 7500 after that. May be a bit over the top but I'm fussy like that :emo_baghead:

[Arctra]

Got Bridgestones.

Asked about the first service, and was told nup, see you in 15000. That was from Barloworld Glen Waverley.

I thinnk you'll see them sooner. I've just hit 6800km's and when ever I turn on the ignition I'm getting a message in the MFD saying service due in 700km's or 103 days. I'll be hitting 7500km's before the week is out so will let you know what it does when I pass the mark.

[WannaTig]

Mine must have been set already by the dealer for 15000, checked service bizzo in the MFD, says in 14800 (I know, thats all I've been able to do in it...! so far) or 371 days.

Ah well, as long as nothing goes wrong, I've no reason to take it back till then I guess. Apart from to pick up some extra oil.

[DJY]

I thinnk you'll see them sooner. I've just hit 6800km's and when ever I turn on the ignition I'm getting a message in the MFD saying service due in 700km's or 103 days. I'll be hitting 7500km's before the week is out so will let you know what it does when I pass the mark.

As I took delivery I was told you can reset this warning / service reminder yourself or ignore it. It is completely optional, and they don't necessarily do much...
sounds like a version of the free 1000km with a couple of extras thrown in.

[Arctra]

Well, had my 7500km "service" today and it's nothing more than a fluid level check, diagnostic, and some "software update" which they couldn't tell me anything about. So I wouldn't sweat it if you check your oil level regularly.

[Pullstarter]

I'll be changing my oil every 7500, call me paranoid but I'm still gonna do it :cool:

[NZTiguan]

I'll be changing my oil every 7500, call me paranoid but I'm still gonna do it :cool:

You're PARANOID :brutal: Well you TOLD me to do it !!!!

Cheers

[Pullstarter]

You're PARANOID :brutal: Well you TOLD me to do it !!!!

Cheers

Left myself open there :stupid: LOL

[Transporter]

Being diesel mechanic for almost 30 years, I can tell you that in general; how clean is your oil at all the times will determine how long your engine will last.
Perhaps more important for many of us is how it will perform during its useful life, since the wear in engine components will reduce the power output. So your new engine is young and strong for very short time, even shorter with a fewer oil changes especially if driven hard or under severe driving conditions.

I found this nice video from the company that produces decent oils. That gives you some information that is easy to absorb.

http://www.liqui-moly.com.au/news.htm

I change my oils at no more than 7,500km or 6-8months and never had any mechanical failure in any engine. Also remember guys that coolant in many VW cars is a lifetime fill, but according to German TUV life time of the car is 5years or 120,000km.

Of course, if you change your car as soon as the warranty runs out or earlier it would be a false economy to maintain it more often than your owner's manual says.

[Pullstarter]

I've done oil changes on nearly all my cars at intervals of 5000-7500 (older cars with more km's at 5000) and had very few internal mechanical problems as a result and I do drive my cars fairly hard, not always but from time to time they get a good rev :) The way i see it, more frequent oil changes than the manufacturer suggests is a relatively cheap insurance policy.

[Arctra]

I would have preferred it if they had changed my oil, but the service guy said that it's a running-in oil that's currently in the engine and it's designed to be run through to the first service.

I still don't see why they don't change the oil and oil filter anyway and re-fill it with the running-in oil, but I just accepted it. I would have thought that the chances of there being iron filings from engine wear would be greater in the first few thousand km's and you'd want to flush them out ASAP to prevent long term damage.

I'm actually seriously considering buying one of these rare-earth magnet gizmo's to put on the oil filter for that very reason actually: http://cgi.ebay.com/ebaymotors/ws/eBayISAPI.dll?ViewItem&item=220405707515&viewitem=&sspagename=STRK%3AMEWAX%3AIT
The guy are Car Bibles (http://www.carbibles.com/engineoil_bible.html#magnets) reckons they work and are worth it. Do you have any opinions on them?

[NZTiguan]

I would have preferred it if they had changed my oil, but the service guy said that it's a running-in oil that's currently in the engine and it's designed to be run through to the first service.


That's interesting cos they don't run any special running in oil in them in NZ ?? and presumably they come form the factory basically full. My agent put a litre container in the boot as the diesels are known to use a little during their first 10,000k or so but mine didn't need it at all.

[Transporter]

I put my drain plug in the lathe and drill the hole in it for magnet going inside, alternatively you can buy magnetic drain plugs over the internet.

[brad]

I've done oil changes on nearly all my cars at intervals of 5000-7500 (older cars with more km's at 5000) and had very few internal mechanical problems as a result Surely your lack of mechanical problems aren't purely because you have done more frequent oil changes?



I still don't see why they don't change the oil and oil filter anyway and re-fill it with the running-in oil, but I just accepted it. I would have thought that the chances of there being iron filings from engine wear would be greater in the first few thousand km's and you'd want to flush them out ASAP to prevent long term damage.

A) How much of the engine is Ferrous metal these days.
B) Isn't catching contaminants the filters job?
C) The Magnet would do something, but all that ferrous is already in the filter - why not let it go through to the keeper (the filter material)?

Buggered if I know what all this long term damage is. I used to look after a fleet of 10 Ford/Holden/Chrysler courier vehicles, which did 100,000km a year (then we turned them over). The services were by the book. The drivers didn't warm them up & gave them a hammering. We never had any issues with engine related wear / lubrication issues. Our biggest dramas were auto transmissions, brakes, cooling systems (that's an item that needs a good flush out) & steering components. The same with our 1 tonne ute fleet - engines good, clutches & brakes bad.

[Pullstarter]

Surely your lack of mechanical problems aren't purely because you have done more frequent oil changes?




I didn't say it was solely because of that but it certainly helps, especially with older engines. It's just one part of a preventative maintenance program that will always lessen the amount of mechanical issues you would experience, ask any mechanic. You turned your fleet cars around every 100 000kms so you would be unlikely to see any serious wear issues by then.

The magnetic sump plugs are a better idea than the filter magnet IMO. When the oil settles into the pan when the engine is at rest there's a greater chance of a magnetic sump plug catching someting there than when the oil is flowing through the filter at speed I would have thought. Plus the heavier stuff may not even make it to the filter?

[Transporter]

Brad,
Next time I change my oil in T5 I take a picture of the magnet in that drain plug. Just for the record not all oil is filtered through the filter 100% of time and you know it.
The biggest friction area in the engine is cylinder walls (made of cast iron) scraped by piston rings and that is what get caught on the magnet.

It is a little bit different when the vehicle does 100,000km. In that case you can change oil every 25000km and everything should be allright.

[juv3]

Hi Guys,

just want to get some opinion
my first service was scheduled on 7500km, should i follow that or ignore it and go straight to 15000km or 1 year (i believe that is the service interval for tiguan)

cheers

[Transporter]

It all depends if you drive under severe conditions or not and how long do you want to keep your Tiguan for? I usually keep my cars for long time so I service them every 5,000km - 7,500km.

[juv3]

It all depends if you drive under severe conditions or not and how long do you want to keep your Tiguan for? I usually keep my cars for long time so I service them every 5,000km - 7,500km.

thanks for the reply

at the moment i am only doing drive around city but who knows one day...planning to keep the car for more than 5 years

let see what comment or experience from others owner.

cheers

[Arctra]

I found it a bit of a waste of time. They don't do much more than a fluid check and make sure there are no big problems. It is an optional service, and if you've been keeping an eye on things you should probably be OK.

[PassatB6]

Being diesel mechanic for almost 30 years, I can tell you that in general; how clean is your oil at all the times will determine how long your engine will last.
Perhaps more important for many of us is how it will perform during its useful life, since the wear in engine components will reduce the power output. So your new engine is young and strong for very short time, even shorter with a fewer oil changes especially if driven hard or under severe driving conditions.

I found this nice video from the company that produces decent oils. That gives you some information that is easy to absorb.

LIQUI-MOLY Fuel and Oil Treatments & Additives (http://www.liqui-moly.com.au/news.htm)

I change my oils at no more than 7,500km or 6-8months and never had any mechanical failure in any engine. Also remember guys that coolant in many VW cars is a lifetime fill, but according to German TUV life time of the car is 5years or 120,000km.

Of course, if you change your car as soon as the warranty runs out or earlier it would be a false economy to maintain it more often than your owner's manual says.

So Transporter, are you recommending oil additives?

[Transporter]

So Transporter, are you recommending oil additives?

I use LiquiMoly additives(EngineProtect oil additive)from 20,000km in Golf, Touareg and T5 (in T5 from 68,000km for a reason). At every fuel tank I use The Moreys Diesel Engine Smoke Killer with diesel, and every oil change SpeedTec or WURTH CRD diesel fuel additive.

I don't recommend using just about any oil or fuel additives, be careful what you put in the oil or the fuel. Basically, if it comes from Oil company or reputable company and you follow th instructions you should be safe. :)

[juv3]

I found it a bit of a waste of time. They don't do much more than a fluid check and make sure there are no big problems. It is an optional service, and if you've been keeping an eye on things you should probably be OK.

Hi Arctra,

do you remember how much did it cost for 7500km service.

thanks

[Arctra]

Hi Arctra,

do you remember how much did it cost for 7500km service.

thanks

I think it was about $150. Unfortunately, I had my drivers side window smashed in just before the service and had to get it replaced at the same time, so the labour charge is split between the service and the window - so I can't recall exactly how much it was.

[TIGTDI]

I think it was about $150. Unfortunately, I had my drivers side window smashed in just before the service and had to get it replaced at the same time, so the labour charge is split between the service and the window - so I can't recall exactly how much it was.

Picked My Tig last week & recommendation was to bring it in at 7500kms, a few days later I called back for query servicing cost to work out lease running expense....see below

7500km - $265.00
15000km - $375.00
30000km - $435.00
45000km - $435.00
60000km - $750.00
75000km - $365.00
90000km - $540.00
105000km - $1500 approx includes TB/WP replacement - (ouch)

How do these figures compare with people experiences.....a bit sussed on the 7500km cost as I thought it was a basic fluid check...

[Tigger]

OK, well it looks like the $595 I was charged for the 30,000 km service was over the top.

They create such an atmosphere around the service dept that it seems almost rude or wierd to question th costs. However, any time I have had my previous cars serviced, we always discussed the price openly.

I would say...shop around.

Oh they also charged me $33.00 for a loan car for the day!

[doc dogg]

Another Tig owner I know down here, Michael from Canberra VW Centre, bought from Lennock and was also not told about the free 1000km check up. Speaks volumes for Lennock really.

Same here, they told us to bring it in when it is getting close to 15000km for its regular service. A workmate bought a petrol MkVI from Gerald Slaven and they told him about the free 1000Km service and gave him a 1l bottle of oil just in case he wanted to skip it as well as the optional 7500km and wait until the 15000km service.

Wouldn't Michael from CVWC do his own servicing? :)

[NZTiguan]

OK, well it looks like the $595 I was charged for the 30,000 km service was over the top.



For what it's worth I just got the 30,000k check done on my TDi PLUS a warrant of fitness (standard charge of $40 + GST) and fitting my side mouldings ($25 + GST) and the total was NZ$370.89 (incl GST). I don't think that's too bad as I only need it to be serviced once a year.

Cheers

[Sanman]

105000km - $1500 approx includes TB/WP replacement - (ouch)
Tiguan Motor and Golf 6 have a new type belt - does not require Timing belt change

[kiruku]

Around 5000+ , the MFD started flashing yellow "oil can" briefly. Opened the manual & then the bonnet and discovered that the oil level was on the low side. Drove to the dealer and told them I wanted to buy the oil & coolant. They topped the oil & coolant free of cost.
Now, I may have to go again after another 5000KM :)

[ultra]

not sure if anyone knows this but we just had our first service (15,000 km)and when we went to pick the tig up they said that there was a recall (57D5) which apparently is for the door handles so we had 3 changed .I was wondering if anyone out there has heard of this . I did a quick check on the net and the only thing that i came up with was on the mytiguan forum seems to be something about sticking handles , not a huge problem but i thought i should let you all know. Oh and the cost of our first service was $138.15 but it was only that cheap because we have had lots of problems with our bluetooth , so far we have had 3 units replaced and so far this unit is working fine , so as a jesture for all the trouble they charged us for parts only .

[White Tiguan]

not sure if anyone knows this but we just had our first service (15,000 km)and when we went to pick the tig up they said that there was a recall (57D5) which apparently is for the door handles so we had 3 changed .I was wondering if anyone out there has heard of this . I did a quick check on the net and the only thing that i came up with was on the mytiguan forum seems to be something about sticking handles , not a huge problem but i thought i should let you all know. Oh and the cost of our first service was $138.15 but it was only that cheap because we have had lots of problems with our bluetooth , so far we have had 3 units replaced and so far this unit is working fine , so as a jesture for all the trouble they charged us for parts only .

Ultra,
I had my Tiguan serviced (15,000) last Friday and the same recall (57D5) was performed . The service manager told me that it had to do with the cover over the drivers door key hole falling off . A modification was made to a tab to prevent this from happening . Cheers