dubrav
24-01-2019, 06:10 PM
Hi guys, my first post since i returned to VW brand , i said i'll never buy another VW as my 2006 Passat TDI was the worst car i've ever owned then i saw Arteon and i just couldn't resist so i bit the bullet and got one back in October.
I thought i share what happened to me on a day i was coming back to Sydney from Goldie . I was going to leave early in the morning so we left at 5:00 a.m. and stopped at the first servo to fill up , i had half a tank and i only managed to squeeze about 2 liters when the nozzle clicked, i thought i must have moved it or something so i tried pressing again and it clicked again.I tried multiple times and i gave up, drove up to different servo and tried again and same thing so i called VW assist and they sent somebody to see what is going on. When they arrived i explained what was happening and i asked if they can try to put in a fuel in with a fuel can and they tried but it still didn't want to take any fuel in . The guy then pushed a thick wire down through a fuel tank neck and it stopped after approx. 20cm , so it looked like the flap inside the neck got stuck and they advised that i see a dealer. I called VW assist and ask if they can get in touch with nearest dealer to sort of prioritize this and they refused to get involved and told me that it is my responsibility so i told them off and hanged up..... Anyways , i drove to the nearest dealer waited for two hrs for them to open only to find out their service is open every second Saturday , as i was showing to the sales guys what the issue was and opened a tank i heard air come out of a tank and i thought great i'm sure i'll be able to refuel the car and i did.Since then i filled up 4 times and haven't had any issues but will report it when i do my first service (unless it happens again).
Just realized how long this story is , anyway , i love the car and i hope that it will serve me better than Passat i had.
Cheers
I thought i share what happened to me on a day i was coming back to Sydney from Goldie . I was going to leave early in the morning so we left at 5:00 a.m. and stopped at the first servo to fill up , i had half a tank and i only managed to squeeze about 2 liters when the nozzle clicked, i thought i must have moved it or something so i tried pressing again and it clicked again.I tried multiple times and i gave up, drove up to different servo and tried again and same thing so i called VW assist and they sent somebody to see what is going on. When they arrived i explained what was happening and i asked if they can try to put in a fuel in with a fuel can and they tried but it still didn't want to take any fuel in . The guy then pushed a thick wire down through a fuel tank neck and it stopped after approx. 20cm , so it looked like the flap inside the neck got stuck and they advised that i see a dealer. I called VW assist and ask if they can get in touch with nearest dealer to sort of prioritize this and they refused to get involved and told me that it is my responsibility so i told them off and hanged up..... Anyways , i drove to the nearest dealer waited for two hrs for them to open only to find out their service is open every second Saturday , as i was showing to the sales guys what the issue was and opened a tank i heard air come out of a tank and i thought great i'm sure i'll be able to refuel the car and i did.Since then i filled up 4 times and haven't had any issues but will report it when i do my first service (unless it happens again).
Just realized how long this story is , anyway , i love the car and i hope that it will serve me better than Passat i had.
Cheers