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Well thanks to BlueSup I managed to fix the issue myself. Thanks Skoda dealership...

The pictures you included reminded me to check that menu in personalisation for key assignation. I'm not sure...

Certainly interesting to know bluSup as the menu is missing on mine and should be there - I suspect it's a general fault that they need to make good for all Skoda Superb owners...

Hi All, coming late to this conversation but I have the same issue on my 4x4 MY17 Skoda Superb that the key does not work the seat memory function. In my case (and after 6 WEEKS at the dealership...