Last year i organised the purchase of a new MK7 comfortline through barloworld and i have to say yes the prices are good, but thats it. the salesman i had was incredibly rude, arrogant and continuously spoke down to me and spoke over me, i'm a pretty calm person and will traditionally just shrug off such behavior, but this guy was relentless in his pursuit to p**s me off, after about 30mins of backward and forward with him and many times politely asking him to adjust his attitude/stop being rude to me and my friend, i just got up and walked out - it was that or get into a all out brawl with this guy, the dp came running after me and i settled the deal with him but it just baffled me that a salesman could have such an attitude towards clients.
some time later when the car arrived we went to pick it up and who is doing the delivery but mr. arrogant salesman who nearly got his teeth knocked out when he was showing the features of the car to my friend ( yes a 30yo good looking woman) but the way in which he did it was so chauvinistic and rude eg: kept on at little things like, showing her the sunvisor mirror and saying "oh heres where you can touch up your lippy when your driving and hold everyone up". or the bag hooks in the boot for when shes done the grocery shopping for her and her husband.. she let him have it, i didn't need to step in - The Dp did come over and say hello good to see you again etc but that was about the extent of his interest and promptly walked away.
whilst there i had my mk6 valued for trade in and their valuer seemed to be a nice friendly guy. came out to my car afterward and found the door lock cover had come away from the driver door and was just left in the drivers foot well, and the entire contents of my glovebox was emptied out onto the passenger floor ( and glovebox left open with service manual on the pass seat)
I know its a long rant but i could honestly say i will never go back there even if it saves me a few k off a new car!!
B6 Tdi Wagon - Reflex silver, heated memory leather, sunroof, 300k+
MK7.5 Alltrack 132tsi Premium - Tornado Red, Sound & vision, Sport lux packs + retrofits
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