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Thread: Solitaire - Adelaide VW/Skoda

  1. #1
    Join Date
    Jun 2008
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    adel,sa
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    Solitaire - Adelaide VW/Skoda

    Took my car in for the diesel recall fix etc at Solitaire in Adelaide

    They said as 'compensation' or something that VW Australia would do a wash / valet on the car.

    They did a pretty terrible job - have to take it to get cleaned properly today.

    Disappointed at the whole diesel thing :/

  2. #2
    Join Date
    Sep 2015
    Location
    Adelaide, SA
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    87
    Users Country Flag
    If its a VW Duttons at Mt Barker are pretty good.

    And they give you a wash with the service as part of checking the bodywork for damage...

  3. #3
    Join Date
    Nov 2009
    Location
    Adelaide, SA
    Posts
    3,591
    I don't allow the dealer to wash my car; I'd much prefer to do it myself and live without the swirl marks and scratches!
    2008 MkV Volkswagen Golf R32 DSG
    2005 MkV Volkswagen Golf 2.0 FSI Auto
    Sold: 2015 8V Audi S3 Sedan Manual
    Sold: 2010 MkVI Volkswagen Golf GTI DSG

  4. #4
    Join Date
    Apr 2007
    Location
    Adelaide hills, SA
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    9,708
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    Quote Originally Posted by AdamD View Post
    I don't allow the dealer to wash my car; I'd much prefer to do it myself and live without the swirl marks and scratches!
    Agree with that.

    ...and as per the recall, I just ignore it, I like my TDIs as they are.

  5. #5
    Join Date
    Aug 2014
    Location
    Australia
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    So today I had a letter from Solitaire Service announcing that they will no longer be a Skoda dealer from 31 October 2017. Does anyone know anything about this? Like where to get warranty work done in the future in Adelaide?
    Happy owner of an Octavia RS

  6. #6
    Join Date
    Nov 2011
    Location
    Semaphore, SA
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    Wow that's a bit of a bombshell!!!

    I would have thought that they would still be able to service them but you're probably right warranty work would probably have to go through Jarvis now.

    2017 Tiguan Sportline - Tigger73's 162TSI Sportline

    2016 Scirocco R, stage 1, 205kwaw (sold) - Tigger73's Scirocco R Build
    2013 Tiguan 155TSI, stage 1, 144kwaw (sold) - Tigger73's 155TSI Build
    2011 Tiguan 125TSI, Stage 2+, 152kwaw (sold)
    - Tigger73's 125TSI Build



  7. #7
    Join Date
    Aug 2014
    Location
    Australia
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    The letter states that they are happy to service but can't do warranty work. And yes, bit of a surprise!
    Happy owner of an Octavia RS

  8. #8
    Join Date
    Oct 2008
    Location
    Melbourne
    Posts
    2,729
    One of the salesguys is on the facebook page. In essence, they were going to move Skoda to a new city site. VWA wanted them to put teh service centre there, and they said no as they had the nice big one already where they do all servicing. VWA said no, so they lost their franchise including the abilty to act as an authorised service centre so can't do warranty work either.....

  9. #9
    Join Date
    Nov 2011
    Location
    Semaphore, SA
    Posts
    8,708
    Yeah with the new SUV models they were going to outgrow the little corner they occupied at Medindie and really needed a bigger showroom/yard. It is a bit surprising how they are able to service all the other makes/models at Mile End, however for Skoda they needed to have an all-in-one dealership and service centre. It's a model that clearly works.

    2017 Tiguan Sportline - Tigger73's 162TSI Sportline

    2016 Scirocco R, stage 1, 205kwaw (sold) - Tigger73's Scirocco R Build
    2013 Tiguan 155TSI, stage 1, 144kwaw (sold) - Tigger73's 155TSI Build
    2011 Tiguan 125TSI, Stage 2+, 152kwaw (sold)
    - Tigger73's 125TSI Build



  10. #10
    Join Date
    Aug 2014
    Location
    Australia
    Posts
    15
    Users Country Flag

    Does this mean they have lost their sales franchise as well?

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