Adam Brand (Sales) and Chris Reid (Accounts) over at John Hughes VW (Perth WA).
Service was from the top shelfs! Adam came over within 5 minutes of me walking in and looking at the Polo on display. Chris was amazing and managed to get a good deal for me with all the issues we had to work around.
Just received a "Platinum Service" card from JH that entitles me to discount and other stuff when I need to service my car and later on when extending my VW warranty.
Was VERY happy to send the VW questionnaires back with top marks.
PS, you should see the VW service area, WTF, looks like a hotel lounge for the clients
POLO 77TSI DSG 5D - MY11 - REFLEX SILVER - COMFORT PACK
Engine - K&N Air Filter (e-2997)
AV - Rockford Fosgate T1652-S , T1652 and P3L-S12 Sub. Alpine MRP-F600 and Alpine MRP-M500, Dynamat
Planned - lots, but the "financial manager" says NO